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Home > > Smart Watches

Customer Questions & AnswersAsk a question

  • All (22)
  • Product information (19)
  • Stock status (0)
  • Payment (0)
  • About shipping (3)
  • Others (0)
  • Q

    Hello, when send the product they put the price on the postal label?, Could put less money ? for taxes

    By Luis Garcia Oct-10/2017 10:10:01

    A

    Hello Luis,

    The item is in stock now and it can be shipped soon.


    In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

    Unfortunately, we have no control over these regulations and potential import duties.


    To know more about tax, please review to our F.A.Q and terms & conditions in the links below:

    http: http://www.gearbest.com/about/faq.html

    http: http://www.gearbest.com/about/terms-and-conditions.html

  • Q

    Hello, Can you send the item as a sample because i want to avoid tax and import fee? Thanx, Peter

    By Peter Oct-06/2017 11:10:57

    A

    Hello Peter,
    We are sorry we can't.

  • Q

    Hi, the italy express option is gone?

    By Ludovico Oct-01/2017 06:10:10

    A

    Hello Ludovico,

    I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time via priority line now.

    We will aim at improving this as soon as possible.


    Please kindly check out our other available items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html



  • Q

    Does It have GPS module?

    By Vasiliy Sep-26/2017 05:09:58

    A

    Dear Vasiliy,


    Thank you for your inquiry.

    Yes, it has GPS module.

  • Q

    Hi , can I swimming with it ? Thanks

    By Paolo Sep-19/2017 03:09:28

    A

    Hello Paolo,
    For this item ,the IP rating is IP68 .

  • Q

    Can you read whatsapp messages? (and mark them as read?). Can you change the song you are hearing at the cellphone? (with spotify for example) Thank you

    By Martin Sep-18/2017 02:09:28

    A

    Dear Martin,


    Thank you for your inquiry.

    Sorry, you can not read whatsapp messages and hear song.

    Functions:

    Bluetooth calling: Phone call reminder

    Messaging: Message reminder

    Health tracker: Heart rate monitor,Sleep monitor


  • Q

    Hi, will you do the french version to the next months ?

    By Pilotak Sep-15/2017 08:09:00

    A

    Hello Pilotak,

    Sorry, we only have CHINESE VERSION and we don't have information about french version now.

  • Q

    what language is icluded in software this product?

    By diego Sep-12/2017 08:09:46

    A

    Hello diego,
    The App follows mobile language ,but the watch itself just showed Chinese language .

  • Q

    Does it support English language?

    By Laurentiu Sep-06/2017 03:09:34

    A

    Hello Laurentiu,


    The watch display is just Chinese, the app can follow your mobile language .


    Let me know if you need any further assistance.


  • Q

    the language italian exist?

    By riky Aug-23/2017 07:08:31

    A

    Hello riky,


    This item does not have Italian language.

    Thank you for your inquiry.

Prev 1 23Go To: GO

  • Q

    Does It have GPS module?

    By Vasiliy Sep-26/2017 05:09:58

    A

    Dear Vasiliy,


    Thank you for your inquiry.

    Yes, it has GPS module.

  • Q

    Hi , can I swimming with it ? Thanks

    By Paolo Sep-19/2017 03:09:28

    A

    Hello Paolo,
    For this item ,the IP rating is IP68 .

  • Q

    Can you read whatsapp messages? (and mark them as read?). Can you change the song you are hearing at the cellphone? (with spotify for example) Thank you

    By Martin Sep-18/2017 02:09:28

    A

    Dear Martin,


    Thank you for your inquiry.

    Sorry, you can not read whatsapp messages and hear song.

    Functions:

    Bluetooth calling: Phone call reminder

    Messaging: Message reminder

    Health tracker: Heart rate monitor,Sleep monitor


  • Q

    Hi, will you do the french version to the next months ?

    By Pilotak Sep-15/2017 08:09:00

    A

    Hello Pilotak,

    Sorry, we only have CHINESE VERSION and we don't have information about french version now.

  • Q

    what language is icluded in software this product?

    By diego Sep-12/2017 08:09:46

    A

    Hello diego,
    The App follows mobile language ,but the watch itself just showed Chinese language .

  • Q

    Does it support English language?

    By Laurentiu Sep-06/2017 03:09:34

    A

    Hello Laurentiu,


    The watch display is just Chinese, the app can follow your mobile language .


    Let me know if you need any further assistance.


  • Q

    the language italian exist?

    By riky Aug-23/2017 07:08:31

    A

    Hello riky,


    This item does not have Italian language.

    Thank you for your inquiry.

  • Q

    Can it display Wechat message (微信消息) in Chinese (中文)?

    By Xuan Aug-14/2017 06:08:14

    A

    Hello Xuan,

    Yes, it can display Wechat message in Chinese.

    Thank you for your inquiry.

  • Q

    Is it possible to switch the language to english?

    By Helmut Aug-12/2017 12:08:53

    A

    Hello Helmut,
    Thanks for your inquiry.

    The language is unable to be switched to English.

  • Q

    does the device display the following functions with out be connected to smartphone ? 1. hart rate 2. distance based on build in GPS thank you Gil

    By gil Aug-04/2017 05:08:52

    A

    Hello gil,


    The device can display heart rate without be connected to smartphone but can not display distance based on build in GPS without be connected to smartphone.

    Thank you for your inquiry.

Prev 1 2Go To: GO

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Hello, when send the product they put the price on the postal label?, Could put less money ? for taxes

    By Luis Garcia Oct-10/2017 10:10:01

    A

    Hello Luis,

    The item is in stock now and it can be shipped soon.


    In accordance with customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

    Unfortunately, we have no control over these regulations and potential import duties.


    To know more about tax, please review to our F.A.Q and terms & conditions in the links below:

    http: http://www.gearbest.com/about/faq.html

    http: http://www.gearbest.com/about/terms-and-conditions.html

  • Q

    Hello, Can you send the item as a sample because i want to avoid tax and import fee? Thanx, Peter

    By Peter Oct-06/2017 11:10:57

    A

    Hello Peter,
    We are sorry we can't.

  • Q

    Hi, the italy express option is gone?

    By Ludovico Oct-01/2017 06:10:10

    A

    Hello Ludovico,

    I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time via priority line now.

    We will aim at improving this as soon as possible.


    Please kindly check out our other available items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html



  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!