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Home > > > Speakers

Customer Questions & AnswersAsk a question

  • All (23)
  • Product information (20)
  • Stock status (1)
  • Payment (0)
  • About shipping (0)
  • Others (2)
  • Q

    Can I connect two of these speakers to my Samsung Galaxy 8 phone and have it play at the same time?

    By Sang Nov-09/2017 09:11:44

    A

    Hello Sang,


    You can't use the item as you asked.


  • Q

    Bonjour, pour un Xiaomi Redmi 2 c'est ok? Merci

    By george Sep-24/2017 11:09:54

    A

    Hello george,
    Compatible with: iPhone,iPod,Laptop,Mobile phone,MP3,MP4,MP5,PC,Tablet PC .

  • Q

    Is the stock available? I place the order on 15days back till now not shipped

    By Pavan Kumar Mankala Sep-21/2017 01:09:17

    A

    Hello Pavan,
    This item in stock now, please contact our support center for your order issue.

  • Q

    Works with Smarphone with Bluetooth 4.0

    By Giu Sep-01/2017 10:09:51

    A

    Hello Giu,
    Thank you for your inquiry.

    It only works with Bluetooth 4.2.

    Let me know if you need any help.

  • Q

    Redmi Note 3 is Bluetooth 4.1, will it support this

    By Pradeep Aug-26/2017 04:08:54

    A

    Hello Pradeep,
    Thank you for your inquiry.

    It only supports Bluetooth V4.2 .

    Let me know if you need any help.

  • Q

    After the first charge finished, the speaker didn't work after order charge. Could u help me?

    By Jg Jul-28/2017 09:07:50

    A

    Hello Jg
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    Hy, dös it work with Alexa?

    By Bernd Voege Jul-13/2017 07:07:56

    A

    Hello Bernd,

    It just can be compatible with: iPhone,iPod,Laptop,Mobile phone,MP3,MP4,MP5,PC,Tablet PC .

  • Q

    What is the aux port? Can it be connected with mobile or computer by cable as well?

    By durutti Jul-12/2017 05:07:00

    A

    Hello durutti,
    Thanks for your inquiry.

    You are able to google the "AUX" online. It can be connected with mobile or computer by cable as well.

  • Q

    Hello, I have a notebook with Bluetooth 4.0 and LG G3, also with Bluetooth 4.0. I read your responses about connecting this speaker with devices with Bluetooth lower than 4.2, yet I've found some other answers which say that there shouldn't be a problem in pairing a 4.2 with 4.0 device. Is it confirmed that this speaker won't work with devices with Bluetooth 4.0?

    By Mikołaj Jul-11/2017 12:07:32

    A

    Hello Mikołaj,


    It can work with devices with Bluetooth 4.0.

    Thank you for your inquiry.

  • Q

    hi this work with redmi note 4 ?

    By willia Jul-06/2017 09:07:07

    A

    Hello willia,


    Yes, it is suitable for Xiaomi phones and other Android or iOS smartphones.

    Let me know if you need any further assistance.


Prev 1 23Go To: GO

  • Q

    Can I connect two of these speakers to my Samsung Galaxy 8 phone and have it play at the same time?

    By Sang Nov-09/2017 09:11:44

    A

    Hello Sang,


    You can't use the item as you asked.


  • Q

    Bonjour, pour un Xiaomi Redmi 2 c'est ok? Merci

    By george Sep-24/2017 11:09:54

    A

    Hello george,
    Compatible with: iPhone,iPod,Laptop,Mobile phone,MP3,MP4,MP5,PC,Tablet PC .

  • Q

    Works with Smarphone with Bluetooth 4.0

    By Giu Sep-01/2017 10:09:51

    A

    Hello Giu,
    Thank you for your inquiry.

    It only works with Bluetooth 4.2.

    Let me know if you need any help.

  • Q

    Redmi Note 3 is Bluetooth 4.1, will it support this

    By Pradeep Aug-26/2017 04:08:54

    A

    Hello Pradeep,
    Thank you for your inquiry.

    It only supports Bluetooth V4.2 .

    Let me know if you need any help.

  • Q

    Hy, dös it work with Alexa?

    By Bernd Voege Jul-13/2017 07:07:56

    A

    Hello Bernd,

    It just can be compatible with: iPhone,iPod,Laptop,Mobile phone,MP3,MP4,MP5,PC,Tablet PC .

  • Q

    What is the aux port? Can it be connected with mobile or computer by cable as well?

    By durutti Jul-12/2017 05:07:00

    A

    Hello durutti,
    Thanks for your inquiry.

    You are able to google the "AUX" online. It can be connected with mobile or computer by cable as well.

  • Q

    Hello, I have a notebook with Bluetooth 4.0 and LG G3, also with Bluetooth 4.0. I read your responses about connecting this speaker with devices with Bluetooth lower than 4.2, yet I've found some other answers which say that there shouldn't be a problem in pairing a 4.2 with 4.0 device. Is it confirmed that this speaker won't work with devices with Bluetooth 4.0?

    By Mikołaj Jul-11/2017 12:07:32

    A

    Hello Mikołaj,


    It can work with devices with Bluetooth 4.0.

    Thank you for your inquiry.

  • Q

    hi this work with redmi note 4 ?

    By willia Jul-06/2017 09:07:07

    A

    Hello willia,


    Yes, it is suitable for Xiaomi phones and other Android or iOS smartphones.

    Let me know if you need any further assistance.


  • Q

    Is it possible to connect this speaker to my desktop pc via bluetooth?

    By Luis Jul-04/2017 07:07:13

    A

    Hello Luis,


    Yes, it can be connected to desktop PC via bluetooth if your PC has bluetooth function.

    Thank you for your inquiry.

  • Q

    Will this speaker work with smartphone which has Bluetooth 4.1 (Meizu Pro 5)?

    By Andrey Jul-03/2017 06:07:20

    A

    Hello Andrey,
    Thanks for your inquiry.

    Sorry, the item does not work with smartphone which has Bluetooth 4.1.

Prev 1 2Go To: GO

  • Q

    Is the stock available? I place the order on 15days back till now not shipped

    By Pavan Kumar Mankala Sep-21/2017 01:09:17

    A

    Hello Pavan,
    This item in stock now, please contact our support center for your order issue.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    After the first charge finished, the speaker didn't work after order charge. Could u help me?

    By Jg Jul-28/2017 09:07:50

    A

    Hello Jg
    For after sales issue, please go to our Support Center here: http://support.gearbest.com/
    For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

  • Q

    Hi, I just bought the product and i want to know when it arrives here in Brazil

    By C Jun-02/2017 10:06:27

    A

    Hello C,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html