XiaoMi Mi Pad 2

Q

Hi, when will you guys have the mi pad 2 or mi pad original back in stock?

By Pavel Oct-28/2017 19:59:45

A

Hello Pavel,
We are sorry it's out of stock.

Q

Hello, does this come with ACTIVATED Windows 10? (I bought one last year which was not activated, so I had to buy Windows license)

By Paul Apr-22/2017 11:55:33

A

Hello Paul,
Thanks for your inquiry. You can connect with WIFI and set the date/time, then the Windows system will be activated automatically.

Q

I live in Kirgizstan/ Which method of shippment I must choose to receive this tablet? Do you ship this tablet in one shippment with other goods?

By olesia1975 Mar-04/2017 09:12:10

A

Hello olesia1975
Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
1) Expedited Shipping: 3-7 working days 
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 

Q

Is possible work with windows 10 and android ? or only with windows 10 ???

By Bruno Feb-24/2017 16:12:22

A

Hello Bruno,
Windows 10: The Latest Windows system with more excellent interface, compatibility and running effect.

Q

Please answer if it is possible to have Dual boot? Means the Possibility to run either Android or Windows 10 from startup. I want to use both Operating System, this is why I am asking. Thanks!

By Nayeem Feb-20/2017 11:59:53

A

Hello Nayeem,
No, it doesn't that.

Notice:
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions.

Q

If I buy this Tablet, Could you declare my order as a Tablet value for $99 dólar to avoit problems with custom house?

By Juan Carlos Mendoza Mendez Feb-15/2017 20:52:08

A

Hello Juan,

Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Thanks for your inquiry.

Q

Does this tablet work with w10? Because I want with android, but only has 16gb.

By Ranielly Porto Feb-05/2017 15:13:55

A

Hello Ranielly,
Yes it works with windows,

I suggest http://www.gearbest.com/tablet-pcs/pp_219480.html

Q

Tiene arranque dual Android/Windows?

By IVAN.garcia Feb-05/2017 11:40:59

A

Hello IVAN.garcia,

No, it is Windows 10.

Thanks for your inquiry.

Q

IS THESE TABLET DUAL BOOT

By haddad Feb-04/2017 19:19:37

A

Hello haddad,

Thank you for your inquiry.

It is with Windows 10.

Note: Windows OS is pre-installed simple / traditional Chinese and English, and other languages need downloaded by WiFi.

Please feel free to contact us if further questions.Thank you for your attention.

Q

Can I use the USB-C connector to connect a monitor by HDMI-cable? Or how can I connect a Monitor?

By Gerrit Jan-30/2017 15:45:00

A

Hello Gerrit,
XiaoMi Pad 2 does not support hdmi output. You can install a screen projection app to the project photos or videos to a TV. 

http://app.mi.com/details?id=com.xiaomi.mitv.phone.tvassistant&ref=search&type=pad 

Thank you for your support and inquiry. 

Q

Hello, does this come with ACTIVATED Windows 10? (I bought one last year which was not activated, so I had to buy Windows license)

By Paul Apr-22/2017 11:55:33

A

Hello Paul,
Thanks for your inquiry. You can connect with WIFI and set the date/time, then the Windows system will be activated automatically.

Q

Is possible work with windows 10 and android ? or only with windows 10 ???

By Bruno Feb-24/2017 16:12:22

A

Hello Bruno,
Windows 10: The Latest Windows system with more excellent interface, compatibility and running effect.

Q

Please answer if it is possible to have Dual boot? Means the Possibility to run either Android or Windows 10 from startup. I want to use both Operating System, this is why I am asking. Thanks!

By Nayeem Feb-20/2017 11:59:53

A

Hello Nayeem,
No, it doesn't that.

Notice:
This Android/Windows device is designed to function specifically with the current Android/Windows OS installed on it. Any alterations such as upgrades, modding with custom ROM, rooting or flashing the Android device with other firmware will automatically cause the device experience matters as well as void the device's warranty. Please think twice before operating all these actions.

Q

Does this tablet work with w10? Because I want with android, but only has 16gb.

By Ranielly Porto Feb-05/2017 15:13:55

A

Hello Ranielly,
Yes it works with windows,

I suggest http://www.gearbest.com/tablet-pcs/pp_219480.html

Q

Tiene arranque dual Android/Windows?

By IVAN.garcia Feb-05/2017 11:40:59

A

Hello IVAN.garcia,

No, it is Windows 10.

Thanks for your inquiry.

Q

IS THESE TABLET DUAL BOOT

By haddad Feb-04/2017 19:19:37

A

Hello haddad,

Thank you for your inquiry.

It is with Windows 10.

Note: Windows OS is pre-installed simple / traditional Chinese and English, and other languages need downloaded by WiFi.

Please feel free to contact us if further questions.Thank you for your attention.

Q

Can I use the USB-C connector to connect a monitor by HDMI-cable? Or how can I connect a Monitor?

By Gerrit Jan-30/2017 15:45:00

A

Hello Gerrit,
XiaoMi Pad 2 does not support hdmi output. You can install a screen projection app to the project photos or videos to a TV. 

http://app.mi.com/details?id=com.xiaomi.mitv.phone.tvassistant&ref=search&type=pad 

Thank you for your support and inquiry. 

Q

Hello i have 3 questions: This Tablet comes with android and Windows 10? How long it would take to deliver to Portugal? Is it possible to connect a keyboard? And how to connect, by usb cable only?

By Pedro Reis Jan-30/2017 01:39:35

A

Hi Pedro ,

Thank you for your inquiry.

1. Yes, this Tablet comes with android and Windows 10.

2. Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
   Delivery time estimation :
   1) Expedited Shipping: 3-7 working days 
   2) Standard Shipping:7-10 working days 
   3) Flat Rate Shipping:10-25 working days

3. It can connect a keyboard.

4. It depends on the your keyboard model.

   
   

Q

Good morning a piece of information, the operating system installed on the pad and double? Windows and Android? thank you.

By lanzo Jan-26/2017 14:42:46

A

Hello lanzo,

It is Windows 10 OS.

Thanks for your inquiry.

Q

La tablet es dual boot? cuenta con Android y Windows?

By Alexis Jan-26/2017 06:22:52

A

Hello Alexis,

The only operation system supported is Windows 10.

Thanks for your inquiry and support.

Q

Hi, when will you guys have the mi pad 2 or mi pad original back in stock?

By Pavel Oct-28/2017 19:59:45

A

Hello Pavel,
We are sorry it's out of stock.

Q

Hello, I am interested in the xiaomi mi pad 2 64gb windows edition. Is it in stock in the EU Warehouse? Thank you very much.

By Konstantinos May-05/2016 23:44:12

A

Hi,

The item is in stock  in the EU Warehouse.

Q

is it dual boot android & windows ? If i order now , how long i can received it ? , i'm in Malaysia .

By SK See Mar-23/2016 10:40:20

A

Hello SK,

Thank you for your inquiry,it is just windows system.

We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered. 
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

Q

Hello, I've ordered the item the 23 December 2015 and I’ve already paid the full price. Now after 8 weeks and the dispatch date being postponed for the third time (actual date is 31 mars), so another wait for 7 weeks, I 'm getting upset. Why are selling things when they are not available? If the item will not arrive before the 8 of April 2016, I want my money back!

By luke_gordon Feb-16/2016 14:20:16

A

Hi ,
We are so sorry for the inconverience.For the After-sale problem, you can send an email to our Support Center.
We will help you solve the problems.The link is: http://www.gearbest.com/about/contact-us.html

Q

Hi, when will you expect stock for the Windows 10 version? Does this mean there will be available stock on after 24 Jan?

By LT Jan-21/2016 14:02:45

A

Hi LT,
We are sorry that it is unavaiable now and we are not sure that when it will be avaialble.

Q

When will the 64 GB versions ( android and windows) be available and shipped?

By HB Jan-11/2016 18:37:24

A

Hi HB,
The item is in presale now.
The presale means products are not officially added, but you can preorder it. We will send it out in 3 to 5 working days after the presale end if there is no other delay. Please feel free to ask if you have further questions. 

Q

The presale has been extended to January 24th. Will my order begin shipping after December 20th, the date the presale originally ended?

By jorvik Dec-28/2015 14:29:33

A

Hi Jorvik, if the item is on pre-sale, the payment will not be processed until 3-5 business days before product dispatch. Generally the payment would be confirmed in our system after the pre-sale ends.   Thank you for your kind understanding. Best Wishes for 2016!

Q

When will this product start shipping?

By dennis Dec-09/2015 00:38:08

A

Hi dennis,
The item is in presale now. The presale means products are not officially added, but you can preorder it. We will send it out in 3 to 5 working days after the presale end if there is no other delay. Please feel free to ask if you have further questions. 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

I live in Kirgizstan/ Which method of shippment I must choose to receive this tablet? Do you ship this tablet in one shippment with other goods?

By olesia1975 Mar-04/2017 09:12:10

A

Hello olesia1975
Shipping time depends on the shipping method selected in the check-out. Please consider these estimations as a reference:
1) Expedited Shipping: 3-7 working days 
2) Unregistered Air Mail & Registered Air Mail:10-40 working days
3) Priority Line : 5- 25 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html 

Q

If I buy this Tablet, Could you declare my order as a Tablet value for $99 dólar to avoit problems with custom house?

By Juan Carlos Mendoza Mendez Feb-15/2017 20:52:08

A

Hello Juan,

Sorry, due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift.

Thanks for your inquiry.

Q

Hi, How much does shipment fees and taxes cost for Italy? I mean for import. Is there a way not to pay them?

By Alex Dec-07/2016 01:51:40

A

Hello Alex,                                                                                                                                                                                                  You can see the Shipping costs and delivery time during the check out.

Steps to follow:

1. Add your product to your cart.

2. Enter your delivery country.

3. The shipping cost will be displayed automatically. 

The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.

Taxes are charged by local Customs Office and country regulations that is beyond our control.
Thanks for your attention.

Q

How much shipping time for India and how will it evade customs on arrival in India.

By himanshu Nov-11/2016 10:45:56

A

Hello himanshu,
Generally it can be shipped within 3-7 business days after the payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
1) Expedited Shipping: 7-15 working days
2) Registered Air Mail:10-25 working days
3) Unregistered Air Mail:13-30 working days                             

4) Priority Line : 7 - 15 working days(Only for partial countries)
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. 
For more details: http://www.gearbest.com/about/faq.html 

Q

Tienes despacho a Chile?. Tiempo de llegada a Chile? No tiene botón de arranque? Cómo arranca?

By José Barrientos Mar-26/2016 14:22:46

A

Hello José，
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html

We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered. 
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html

It has start button.

Q

Hello, I'm going to order this product tomorrow Saturday, March 5, 2016 in fast shipment to be delivered in Italy, given that I should make a gift, can you tell me about when could arrive in Italy? Thank you.

By Gianfranco Mar-04/2016 18:21:40

A

Hi，

Total Delivery Time = Processing Time + Packaging Time + Shipping Time

We generally require between 3-5 business days to arrange shipment of orders. 

The exact delivery time depends on the shipping method you choose. 

1) Expedited Shipping: Around 4-7 business days to arrive.

2) Standard Shipping: Between 6-8 business days to be delivered.

3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 

Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

Q

Dear Sir I'm from Israel if I order I want to know in a few days I get the shipment

By shabi Mar-04/2016 16:52:45

A

Hi，

Total Delivery Time = Processing Time + Packaging Time + Shipping Time

We generally require between 3-5 business days to arrange shipment of orders. 

The exact delivery time depends on the shipping method you choose. 

1) Expedited Shipping: Around 4-7 business days to arrive.

2) Standard Shipping: Between 6-8 business days to be delivered.

3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 

Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

Q

How long it will go to Belarus?

By Alex Feb-18/2016 14:31:42

A

Hi，

Total Delivery Time = Processing Time + Packaging Time + Shipping Time

We generally require between 3-5 business days to arrange shipment of orders. 

The exact delivery time depends on the shipping method you choose. 

1) Expedited Shipping: Around 4-7 business days to arrive.

2) Standard Shipping: Between 6-8 business days to be delivered.

3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 

Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

Q

Hi, Will there be extra costs when shipping to belgium? Can this product be shipped from an EU wearhouse guaranteeing no extra import / customs fees will be added?

By Pieter Jan-30/2016 15:08:05

A

Hi Pieter,we regret that this item is unavailable in EU stock for now. For now it is only available in China warehouse. The importer is solely responsible for all import taxes, sales taxes, and any other customs-related charges. Before you start importing quantities of China products to your country, you'll need to research what the law and practices are in country. Please refer to http://www.gearbest.com/about/faq.html  According to our experience declaring a lower value on the shipping will usually allow customers to reduce possible import taxes or customs blockages. If you have any specific requirement regarding declaration, please feel free to add a comment for us during the check-out.  Thank you for your understanding. 

Q

Do you ship to Malaysia?

By Melvin Jan-06/2016 08:39:15

A

Hi Melvin  ,
We send package worldwide and it can be shipped to Malaysia. Please feel free to ask if you have further pre-sale questions. Hope you enjoy shopping here with us.

Q

I received the product today, after i loaded the battery it heated very much. After this I can not turn it on again!!! I am really shocked....

By Dawid Dec-22/2016 18:54:15

A

Hello Dawid
For after sales issue, please go to our  Support Center here: http://support.gearbest.com/
For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.

Q

Does this product come s with the buyer country/local warranty ?

By Battyna Oct-06/2016 03:06:13

A

Hello Battyna,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

is it dual boot android & windows ? If i order now , how long i can received it ? , i'm in Vietnam

By Sam Mar-03/2016 16:32:16

A

Hi，

Thank you for your inquiry.it is it dual boot android & windows.

Total Delivery Time = Processing Time + Packaging Time + Shipping Time

We generally require between 3-5 business days to arrange shipment of orders. 

The exact delivery time depends on the shipping method you choose. 

1) Expedited Shipping: Around 4-7 business days to arrive.

2) Standard Shipping: Between 6-8 business days to be delivered.

3) Flat Rate Shipping: Between10-25 business days to ship to the destination. 

Please check the details in following link   http://www.gearbest.com/about/shipping-methods.html

Q

can a purchase order to placed with item presale status?

By Jo Jan-28/2016 16:26:59

A

HI Jo ,

This item is a presale item. 
We will arrange shipment after presale ends if no other delay affects.

Q

How long takes to get a product to Chile?

By Luis Piña T. Jan-13/2016 00:16:59

A

Hi Luis Piña T. ,

Total Delivery Time = Processing Time + Shipping Time.
We will need approximately 2-7 business days to arrange shipment of your order. 
The exact delivery time depends on the shipping method you choose. 
1) Flat Rate Shipping: Between 7-25 business days to ship to the destination, by post office.
2) Standard Shipping: Between 6-8 business days to be delivered, by EMS.
3) Expedited Shipping: Around 3-7 business days to arrive, by DHL.
Please note that the above shipping times are for guidance only. The precise shipping time can also be affected by factors such as remote locations, peak shipping 
periods, Holidays and Festivals, inclement weather and operational issues impacting the shipping company. 

Q

Any chance a version of this tablet will come out with 4gb ram? I'd buy it if it had 4gb ram, 2gb ram is not enough

By Mark Jan-09/2016 21:31:07

A

Hello Mark，
Sorry, the 4GB ram of this table is unavailable for now. Thank you for your kind understanding. Please feel free to ask further pre-sales questions.

Q

How long should wait after sending pre-order?

By Dmitriy Jan-02/2016 05:36:24

A

Hi Dmitriy，

The item is a presale item. 
We will arrange shipment after presale ends if no other delay affects.

Q

Hi, If there is a defects on the item, I need to send back to you. Did you pay for the shipping cost ?, btw I am Malaysian, what is the difference between working days and bussiness days ? TQ.

By AffiqAG Jan-02/2016 03:00:46

A

Hi AffiqAG  ,  
We have a detailed warranty and return policy for all of our customers. 
Please kindly refer to the details of our return warranty on: http://www.gearbest.com/about/warranty-and-return.html      
We recommend all of our customers to carefully review the policy and the information.
Working days is the same as business days. Please feel free to ask if you have further pre-sale questions. 

Q

What is the shipping price?

By Pedro Dec-22/2015 19:22:50

A

Hi Pedro  , 
Delivery cost depends on the available shipping method (the flat rate shipping is free shipping) and weight, along with the shipping time and the destination country. 
Please add all the items to cart, and then choose the country you want the order to be shipped to. The shipping cost, total amount and estimated delivery time will be displayed for the available shipping method.