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 Basic Information Brand: CHUWI |  Storage RAM: 4GB |
 Network Support Network: WiFi |  Display Screen type: Capacitive (10-Point),IPS,Retina |
 Camera Camera type: Dual cameras (one front one back) |  Connectivity TF card slot: Yes |
 General Battery Capacity(mAh): 8000mAh(Rated capacity 6500mAh) |  Media Formats Picture format: BMP,GIF,JPEG,PNG |
 Languages Pre-installed Language: Windows OS is built-in Chinese and English, and other languages need to be downloaded by WiFi. Android OS supports multi-language |  Additional Features Additional Features: Bluetooth,Browser,Calculator,Calendar,E-book,Gravity Sensing System,HDMI,MP3,MP4,OTG,Wi-Fi |
 Dimensions Product size: 25.75 x 17.10 x 0.89 cm / 10.14 x 6.73 x 0.35 inches |  Package Contents Tablet PC: 1 |
Bigtom48 Jan 31,2016
Victor Apr 28,2016
Steve Aug 11,2016
Alex Apr 28,2016
Catalin Apr 15,2016
My Chuwi Hi10 tablet gets stuck on the boot screen.
● It may be the result of your improper operation. Long press the power key for 30 seconds to power off your tablet and then reboot it to check if it works.
● There may be something wrong with the Operating System - try reinstalling it. Download the system here as needed.
The more common issues about CHIWI Hi 10, you can read this post:
How to choose a suitable tablet PC?
How to unlock an Android tablet if i forgot the password?
What can I do if the tablet can not be booted, while the coming logo shows up when charging?
1. It might be because the battery is empty, we advise you to charge it with the original charger over 10 minutes;
2. Press the power button for 30 seconds to force it to boot;
3. For Android OS there might be a problem of software, so you need to press the power button and volume "+" simultaneously to reset factory; for Windows OS, you should flash.
How to switch between Android and Windows on the dual OS tablet?
Why is there no response after the keyboard is connected to the tablet?
1. You need to make sure whether the keyboard is compatible with the tablet;
2. Make sure you have plugged the cable into the docking slot correctly;
3. You need to reboot your tablet after connecting it to the keyboard.
What is the activation code of the device?
Why does the tablet always shut down by itself?
Why is there no response when the new device is charging?
Why the SD card can only be read by Android OS but not by Win10 OS?
Why the device cannot boot or start up properly?
Why it only recognize some TF cards whose capacity is smaller than the one in the description?
How to track, locate, lock or erase my lost phone or tablet with Google Account?
Google Account offers “Find My Device” service for users to track and lock their lost smartphones, or remotely erase the data of their stolen smartphones. You can check the detailed steps in this guide:
By Perfect Feb-17/2018 06:27:15
Hello Perfect，
We will send an adaptor according to the order's country of delivery.
By Dimitri Jul-05/2017 11:00:25
Hello Dimitri,
Thanks for your inquiry.
Sorry, the item does not have the Android OS.
Here is the link of the item with dual system: http://www.gearbest.com/tablet-pcs/pp_605518.html
By Edgar Apr-22/2017 15:23:04
Hello Edgar,
We are sincerely sorry that there is no suitable pen for this item.
By Carmen Boehm Feb-22/2017 14:46:19
Hello Carmen,
Thanks for your inquiry.
Windows 10 is installed fully licensed.
By Ahsan Feb-12/2017 07:40:20
Hello Ahsan,
The keyboards in the pictures are not included in the package
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We will need approximately 3-5 business days to arrange shipment of your order.
For small quantity orders,the processing time is 1-3 business days while large quantity order may require a few days more.
Expedited Shipping:3-10 business days by DHL/EMS/
By Joao Sousa Feb-02/2017 00:15:57
Hello Joao,
Thank you for your inquiry.
Pre-installed Language: Windows OS is built-in Chinese and English, and other languages need to be downloaded by WiFi. Android OS supports multi-language
Thank you, Let me know if you need any help.
Have a nice day!
By Rami Pery Feb-01/2017 21:32:08
Hello Rami
Thank you for your inquiry.
The product is suitable for the applicator of the 510 threaded interface
As long as the interface is appropriate, the products are allocated.
Thank you, Let me know if you need any help.
Have a nice day!
By Ioannis Jan-29/2017 23:55:18
Hello Ioannis,
This is the link: http://www.gearbest.com/tablet-pcs/pp_288859.html?wid=21
Let me know if you need any help.
By Carsten Jan-26/2017 09:37:25
Hello Carsten,
It is not recommended to remove the Android system.
By Jacq Jan-24/2017 16:56:40
Hello Jacq,
It's available from China and ES warehouse not EU warehouse.
By Perfect Feb-17/2018 06:27:15
Hello Perfect，
We will send an adaptor according to the order's country of delivery.
By Dimitri Jul-05/2017 11:00:25
Hello Dimitri,
Thanks for your inquiry.
Sorry, the item does not have the Android OS.
Here is the link of the item with dual system: http://www.gearbest.com/tablet-pcs/pp_605518.html
By Edgar Apr-22/2017 15:23:04
Hello Edgar,
We are sincerely sorry that there is no suitable pen for this item.
By Carmen Boehm Feb-22/2017 14:46:19
Hello Carmen,
Thanks for your inquiry.
Windows 10 is installed fully licensed.
By Joao Sousa Feb-02/2017 00:15:57
Hello Joao,
Thank you for your inquiry.
Pre-installed Language: Windows OS is built-in Chinese and English, and other languages need to be downloaded by WiFi. Android OS supports multi-language
Thank you, Let me know if you need any help.
Have a nice day!
By Rami Pery Feb-01/2017 21:32:08
Hello Rami
Thank you for your inquiry.
The product is suitable for the applicator of the 510 threaded interface
As long as the interface is appropriate, the products are allocated.
Thank you, Let me know if you need any help.
Have a nice day!
By Ioannis Jan-29/2017 23:55:18
Hello Ioannis,
This is the link: http://www.gearbest.com/tablet-pcs/pp_288859.html?wid=21
Let me know if you need any help.
By Carsten Jan-26/2017 09:37:25
Hello Carsten,
It is not recommended to remove the Android system.
By Joao Raposo Jan-23/2017 12:47:41
Hello Joao
Thank you for your inquiry.
It is not compatible.
Thank you, Let me know if you need any help.
Have a nice day!
By abdul Jan-23/2017 10:11:50
Hello abdul,
Yes, you can.
By Jacq Jan-24/2017 16:56:40
Hello Jacq,
It's available from China and ES warehouse not EU warehouse.
By Jacq Jan-24/2017 16:56:39
Hello Jacq,
It's available from China and ES warehouse not EU warehouse.
By AbC Jan-23/2017 13:20:48
Hello AbC,
Thank you for your inquiry.
It is in stock, please feel free to make your order;
For your reference: http://prntscr.com/dzogpm
The average processing time is about 1-3 business days.
Thank you, Let me know if you need any help.
Have a nice day!
By Vincent Do Couto May-31/2016 21:16:26
Hello,
Yes, the item have EU in stock now.
By Filipe May-12/2016 13:29:14
Hi,
The item is in stock at the moment.
If you buy the item, we will have the item to send out to you.
By Dwaine Feb-13/2016 18:26:46
By Ahsan Feb-12/2017 07:40:20
Hello Ahsan,
The keyboards in the pictures are not included in the package
Total Delivery Time = Processing Time + Packaging Time + Shipping Time
We will need approximately 3-5 business days to arrange shipment of your order.
For small quantity orders,the processing time is 1-3 business days while large quantity order may require a few days more.
Expedited Shipping:3-10 business days by DHL/EMS/
By V. Scholz May-14/2016 07:58:37
Hello V.，
Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html
By Nefeli Jan-16/2017 22:37:34
Hello Nefeli,
Due to customs regulations we cannot declare a lower value on the invoice or declare the item as a gift, please be understanding.
You can see the Shipping costs and delivery time during the check out. Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
The price shown on the on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.
By Bruno May-08/2016 11:16:19
Hi,
Yes, we ship items to all countries of EU.
Welcome to buy items on our website.
By Antonello Mar-23/2016 08:58:03
Hi ,
Taxes are charged by your local customs office control and are covered by the customer . We recommend you ship the item by surface mail or ems to reduce or avoid ( if applicable) .Please refer to http://www.gearbest.com/about/faq.html
By Alex Mar-15/2016 19:54:53
Hello Alex，
We generally require between 3-7 business days to arrange shipment upon payment. The exact processing time varies depending on the item.
Please refer to our shipping estimation below:
A. Expedited Shipping: Around 3-7 business days to arrive.
B. Standard Shipping: Between 7-10 business days to be delivered.
C. Flat Rate Shipping: Between 10-25 business days to be received.
For more shipping details http://www.gearbest.com/about/shipping-methods.html
By Anon Feb-02/2016 05:18:36
By Zack Lee Jan-29/2016 04:47:53
By Guido Carlos PIZZI Jan-16/2017 18:56:25
Hello Guido,
Thank you for your inquiry.
"Warehouse options" between China, ES and EU means it will ship from China, ES and EU.
Package Contents
Tablet PC: 1
Charger: 1
USB Cable: 1
User Manual: 1
Thank you, Let me know if you need any help.
Have a nice day!
By MC Jan-10/2017 06:13:41
Hello MC,
Sorry,it is WINDOWS 10 + ANDROID 5.1 for this item.
By Peter Oct-04/2016 05:25:07
Hello Peter,
We kindly suggest that you can choose this item, please kindly check the link :http://www.gearbest.com/tablet-accessories/pp_424390.html?wid=21 .
By Mike Bhlue Jul-28/2016 03:13:37
Hello Mike,
1.Please check the keyboard here:http://www.gearbest.com/tablet-pcs/pp_288859.html
2.The minimum order is one piece.
3.Sorry we don't accept customization.
Thanks for your attention.
By yang ik zang Mar-14/2016 12:55:11
Hi,
Micro HDMI: Yes
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