Chuwi Hi12 CWI520 12.0 inch Tablet PC
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Chuwi Hi12 CWI520 12.0 inch Tablet PC

- GRAY EU PLUG + DUAL OS 205366901

Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz Windows 10 + Android 5.1 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Cameras Bluetooth 4.0 HDMI OTG
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Chuwi Hi12 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0

Main Features:
CPU: Intel Cherry Trail Z8350 ( Intel Atom-X5 Z8350 ) 64bit Quad Core 1.44GHz, up to 1.92GHz which adopts 14nm technology is equipped with better performance, delivering plenty of power for multitasking and fueling casual games and movies
GPU: Intel HD Graphic Gen8 500MHz processor is better and faster in playing games and watching videos than the previous generation
RAM + ROM: 4GB RAM offers ultra-fast surfing online, video playing and 3D gaming experience enhanced with DDR3L memory which makes all applications faster. Whether it is needed for work, study or play, eMMC 64GB ROM will suit your all needs
TF card: up to 128GB (not included)
Windows 10 64bit system: the latest system with more excellent interface, compatibility and running effect
12.0 inch GG touch screen:2160 x 1440 IPS display with 3 : 2 display ratio offers good experience for watching videos and browsing the Web
3.7V / 11000mAh battery: can meet the current, power and the temperature and increase the performance dynamically
Dual cameras:5.0MP back camera with auto focus makes HD video recording more clearly and vividly, 2.0MPfront camera for selfie
Bluetooth 4.0: supports fast transmission of data, pictures and files, and more faster than Bluetooth 3.0
HDMI output: you could use a HDMI cable to connect your tablet to output the tablet display onto TV screens, supporting 1080P output,monitors or projectors, creating your personal home theater
OTG function: can connect with keyboard, mouse, projector and so on
Gravity sensing system: can fluently and sensitively run various applications
AC adapter: 100 - 240V 5V 1.5A - 3A
Network:
WiFi: 2.4GHz, 802.11 b / g / n wireless internet
External 3G: 3G USB dongle wireless internet, detail frequency depends on the 3G module

Specification

Basic Information

Brand: CHUWI
Type: Tablet PC
OS: Windows 10 + Android 5.1
CPU Brand: Intel
CPU: Intel Cherry Trail x5-Z8350
Core: 1.44GHz,Quad Core
GPU: Intel HD Graphic(Gen8)

Storage

RAM: 4GB
ROM: 64GB
External Memory: TF card up to 128GB (not included)

Network

Support Network: External 3G,WiFi
WIFI: 802.11b/g/n wireless internet
Bluetooth: Yes

Display

Screen type: Capacitive (10-Point),IPS
Screen size: 12 inch
Screen resolution: 2160 x 1440

Camera

Camera type: Dual cameras (one front one back)
Back camera: 5.0MP
Front camera: 2.0MP

Connectivity

TF card slot: Yes
USB Host: Yes 1 x USB 3.0+1 x USB2.0
Micro USB Slot: Yes
Micro HDMI: Yes
3.5mm Headphone Jack: Yes

General

Battery Capacity(mAh): 3.7V / 11000mAh
Battery / Run Time (up to): 4 hours video playing time
AC adapter: 100-240V 5V 3A-1.5A
G-sensor: Supported
Skype: Supported
Youtube: Supported
Speaker: Supported
MIC: Supported
Google Play Store: Supported

Media Formats

Picture format: BMP,GIF,JPEG,JPG,PNG
Music format: AAC,ACC,AMR,FLAC,M4A,MP3,OGG,WAV,WMA
Video format: 3GP,AVI,M4V,MKV,MP4,MPEG4,WEBM,WMA,WMV
MS Office format: Excel,PPT,Word
E-book format: DOC,Excel,HTML,PDF,PowerPoint,TXT,Word

Languages

Pre-installed Language: Windows OS is built-in Chinese and English, and other languages need to be downloaded by WiFi. Android OS supports multi-language

Additional Features

Additional Features: Bluetooth,E-book,Gravity Sensing System,HDMI,MP3,MP4,OTG,Wi-Fi

Dimensions

Product size: 29.90 x 20.20 x 1.00 cm / 11.77 x 7.95 x 0.39 inches
Package size: 38.00 x 23.50 x 3.50 cm / 14.96 x 9.25 x 1.38 inches
Product weight: 0.8410 kg
Package weight: 1.7200 kg

Package Contents

Tablet PC: 1
Power Adapter: 1
USB Cable: 1
English Manual : 1

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Chuwi Hi12 CWI520 12.0 inch Tablet PC Windows 10 + Android 5.1 Intel Cherry Trail Z8350 64bit Quad Core 1.44GHz 2160 x 1440 IPS Screen 4GB RAM 64GB ROM Bluetooth 4.0- Gray EU Plug + Dual OS

Product Notes:
1. Download your favorite apps through the Google Play Store or Market installed.
2. Note: This Android/Windows tablet is designed only to work with the current Android/Windows OS installed in it. Any alterations such as upgrades or flashing a newer version will void the warranty.
3. The stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

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Customer Reviews

4.74 out of 5
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See all 112 reviews Write a Review
  • Marco
    no more need of PC or Tablet, Chuwi does both
    BATTERY: 11000mAh is a big battery, you could use it all the day whitout wiring to charger. using 50%lighs in windos i could surf internet, watching streaming-video and local videos for more than 8h. using as e-reader ( 25-50% lighs, plane mode, 1 pdf open) i could reach 9-10h. i could work and play forgetting to charge. besides i have a 20000mAh POWER BANCK that i use to charge tablet and stay 2-3 days around without electricity.
    SCREEN: the resolution is very good, 12" is not a wide screen, but is a pleasure watching film on it.
    DUBLE OS: windows is perfect for working and android for social and gaming, have both in the same device is usefull
    FULL SIZE USB: usb3 is very fast and usefull considering the small amount of space on the tablet. full size port are perfect, no nede of cable and adaptor!!
    Micro SD: the space is low (64Gb divided betwn Windows and Android), but microSD help to expand and dubling the storage!
    SIZE: it is big as A4 paper
    PACKAGING: it arrives in a very good bubble-pack, the box is high qulity with rubber where ther is the screen.
    Suggestion
    SCREEN: it is not fully laminated, so in the open-air or with a light beside it has soma reflection.
    CABLE: it is a good micro-usb plug, and well fit but it is too short, only 1m

    Apr 15,2017

  • Vincenzo
    Chuwi Hi 12 Tablet/Pc
    Il Tablet è arrivato dopo un mese ( ma ero informato) in una confezione molto curata e ben protetto. Devo dire che forse ho sbagliato a non prendere subito la tastiera che ha un costo a parte. Ottima la batteria i suoi 11000 a si notano in uso continuo mi dura parecchie ore. Unico neo che è arrivato solo con Windows senza il boot con Android che mi sarebbe stato utile. Io non sono molto pratico e sto facendo molta fatica ad inserirlo mi sa tanto che lascio solo Windows 10. Lo schermo di 12 pollici è imponente ma per me molto utile ( guardo un film o una partita molto bene) lo schermo ha un ottima visione come anche il touch e perfetto ho abbinato un mouse senza fili e se non devi scrivere libri non ti serve molto la tastiera. Naturalmente ricordatevi che anche una
    memoria non troppo grande quindi le installazioni di molti programmi intasano. la memoria anche se presente la card esterna di 128 gb.Lo uso anche con hotspot del cellulare e la navigazione è molto fluida.Pertanto i commenti sono molto positivi da parte mia peccato per l'assenza del Android che va installato.

    Oct 30,2018

  • Luigi
    Really portable notebook substitute
    Using the Intel Z8300 Soc makes this Chuwi Hi12 a full fledged PC despite its tablet form factor. Unlike previous Atom chip renowned for the laggy performance of the so-known "netbook", this quadcore is fully capable of handling some desktop PC tasks with a impressive 1440 panel and many usb ports. It has replace my current notebook for its portability despite the slighty lower performance.

    -Fairly powerful for photoshop (basic tools) and other photo tools
    -USB3.0 as fast as a normal asmedia controller
    -Heavy duty battery like no other tablet which translates into long runtime
    -rather fast eMMC memory
    -dedicate microUSB for charging
    -plenty of USB ports plus an hdmi
    -Impressive 12" panel with high res and good colours
    -Good quality on stereo output and integrated speaker
    -Price
    Suggestion
    Chuwi Hi12 is rather big for a tablet, at least in the way a tablet is seen by people. Portability is lower compared to a 10" tablet but the work area on the other hand is bigger.

    -Somewhat heavy thanks to big battery I guess
    -Big form factor, more like a 13,3" convertible than a 10" tablet
    -IPS panel show some glow, but nothing to be concerned
    -panel coating is damn reflective
    -Who the hell needs android on that?
    -Not impressive camera performance and quality
    -Wifi suffers from occasional disconnect
    -It doesn't always recover form suspension

    Jul 06,2017

  • Cosme Carvalho
    Chuwi Hi12 Muito bom custo x Beneficio
    Acabamento Premium de metal, dando segurança e o deixando muito bonito.
    Fino e também muito leve.
    Qualidade excelente da tela, com bom brilho e ótima resolução.
    Conexões diversas, com USB 3.0 Full, ajuda bastante no dia a dia.
    Windows 10 Home completo. Com a Cortana e todos os demais aplicativos em X86 do WIndows Desktop
    Teclado Magnético completo, com duas entradas USB extra
    Bom preço.
    Bluetooth 4.0
    Conexões Wi-FI
    Boa Bateria de 11.000mah/h com boa duração, podendo chegar a 8h de vídeo com um brilho baixo e economia de energia.
    Vem com duas câmeras, a Traseira mediana, mas suficiente se tratando de um Tablet.
    Suggestion
    Carregador mediano, deveria ser um carregador melhor, de carga rápida, pois demora muito no carregamento.
    Conexão de Dados, para internet móvel através de Sim Card ausente, excluindo o uso do 3g ou 4g.
    Não tem USB Type-C de velocidade 3.1. ou para carregamento rápido.
    Câmera frontal fraca.

    May 03,2017

  • Gerryatria
    Prodotto ottimo, mi e' arrivato senza il dualboot con Android....pazienza.
    Prodotto ottimo, mi e' arrivato senza il dualboot con Android....pazienza. A parte questo piccolo inconveniente, ovviabile con l'installazione semplicissima di Remix OS 3.0 (Android 6.01), mi sento di consigliarlo a chi cerca un prodotto versatile, benfatto e poco costoso. NON e' un prodotto per gamers incalliti. Per il resto e' veloce, internet con NETFLIX...YOUTUBE ecc...ecc sempre a palla. I film, dato lo schermo con risoluzione superiore al FullHD, si vedono benissimo e senza lag. Gli 800g circa di peso si sentono solo se lo vuoi tenere in tasca :-)) . Durata media della batteria, dalle sei alle otto ore a seconda dell'uso. Il tempo di consegna, in Italia, va dai 30 ai 40 giorni.

    Oct 26,2018

  • lucas pt-br
    Otimo tablet, perfeito para estudantrs
    escolhi essa qualificaçao porque o chuwi hi12 atendeu a todas as minhas necessidades e atualmente e meu computador principal
    eu gostei do seu poder de processamento, roda tudo com facilidade, da para jogar league of legends, algun podem nao gostar de seu armazenamento interno, porem eu faço uso do slot para cartao microsd
    a vantagem em relaçao à outros produtos é sua qualidade e durabilidade, melhor preço do mercado
    eu recomento para todos que conheço

    Oct 18,2018

  • Partho
    Unboxing and fist time starting
    Good product and user friendly , switching between operating system is also very easy i.e, a matter of few seconds . Some time hangs while playing games and when restarts audio gone . To the audio device has to be restarted . Picture quality is really impressive . Performance is good . I am happy with it . DHL delivered me within three days to me . GearbBest customer support team is also very supportive .
    Suggestion
    Good product and user friendly , switching between operating system is also very easy i.e, a matter of few seconds . Some time hangs while playing games and when restarts audio gone . To the audio device has to be restarted . Picture quality is really impressive . Performance is good . I am happy with it . DHL delivered me within three days to me . GearbBest customer support team is also very supportive .

    Oct 27,2017

  • lord niohoggr
    Mr
    PRO
    +Construction: Nicely looking, relatively sturdy.
    +Performance: I have to admit, that for an Atom X5 processor, this does well. I could use windows and Android quite well for light tasks.
    +Screen: AWESOME visuals. High res, nice crisp image, eyecandy to look at, decent backlight.
    Suggestion
    Con
    -Battery life: slightly less than what I expected under windows10, though that might be due to some lacking driver optimization. Under Android it is fine, goes for several days with light use easily, heavy use 1-2 days.
    -Speakers: No bass whatsoever, and while I knew that this is a staple of most Chinese tablets, but this was underwhelming because my phone has more oomph with a single, smaller speaker. Jack sounds good though, no overly noticeable buzz.
    -Screen responsiveness: I quite frankly have the feeling as the screen is a little unprecise or as if it was resistive instead of capacitive. I know this is probably because it is advertised as something that is made to be primarily used by stylus, but even with the stylus it takes a long time to get used to it. So if you are getting this to use as a cheapo drawing tablet (as I did), you might want to take a second look.

    One little remark, get a nice case for it. In Australia it is difficult finding a case that properly fits this device.

    Feb 13,2017

  • Miguel Morais
    Not bad for the price
    The quality of product is good comparing to others tablets
    The wi-fi range is better than the chuwi hi10 pro and has a decent range
    2 full size usb ports
    12inch screen
    6-7 hours battery time, depends on the use
    Perfect for college/university
    Suggestion
    Performance is not the best, especially in games like CS:GO
    I have a demo of CS:GO(https://youtu.be/hViQE0EXEFk)
    The speakers are poor.

    Apr 16,2017

  • Filipe
    Chuwi Hi12 CWI520
    This tablet is an excellent buy. A simple design with a good color and resolution screen. It has excellent hardware performance. The battery is long lasting. It is an item of excellent value for money. I recommend .The delivery was within the stipulated time and in a safe packaging.
    Suggestion
    Not a full tablet. Only some sensors are available and more specific functions may not be available

    Aug 01,2018

FAQ for Chuwi Hi12 CWI520 12.0 inch Tablet PC

  • How to choose a suitable tablet PC?

    You can refer to this post: How to choose a suitable tablet PC?
  • What can I do if the tablet can not be booted, while the coming logo shows up when charging?

    1. It might be because the battery is empty, we advise you to charge it with the original charger over 10 minutes;

    2. Press the power button for 30 seconds to force it to boot;

    3. For Android OS there might be a problem of software, so you need to press the power button and volume "+" simultaneously to reset factory; for Windows OS, you should flash.

  • How to switch between Android and Windows on the dual OS tablet?

    In usual dual system tablet, there is an Android logo on the mission board, located at the bottom of Windows interface. You can easily switch from Android to Windows by clicking on the logo. If you're using Android, just swipe down the screen from the top, right side, you will see a changing-to-Windows icon. Tap on it to switch OS.
  • Why is there no response after the keyboard is connected to the tablet?

    1. You need to make sure whether the keyboard is compatible with the tablet;

    2. Make sure you have plugged the cable into the docking slot correctly;

    3. You need to reboot your tablet after connecting it to the keyboard.

  • What is the activation code of the device?

    Now all systems are active, so there is no need to ask for an activation code. Your device can be used directly after you connect it to WiFi.
  • Why does the tablet always shut down by itself?

    This might happen because of viruses, please try again after scanning and removing viruses by some anti-virus program.
  • Why is there no response when the new device is charging?

    It might be because it was not switched off after checking and ran out of power during shipping. Press the power button for 30 seconds to turn it on after you have connected it to the charger. If it doesn't work, please try to change USB cable and charger. If all the above instructions don't work and your tablet still won't charge properly, that might be a trouble of software in your equipment and you need to flash it.
  • Why the SD card can only be read by Android OS but not by Win10 OS?

    If you want the SD card to be read on Windows10, you first need to remove your SD card, switch to Windows10, turn off your device and then reboot.
  • Why the device cannot boot or start up properly?

    Please charge your new device for at least 10 minutes or more before first usage, this ensures normal device boot and optimal operation. For devices with removable batteries, ensure they are properly installed before charging.
  • Why it only recognize some TF cards whose capacity is smaller than the one in the description?

    If the systems cannot read the TF card, that might be because the tablet only recognizes some specific kinds of TF card. If only Android can read it and Windows cannot, there must be a problem of BIOS and you need to flash BIOS.
  • Can this item be shipped to my country?

    We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

    GearBest shipping methods

    20 things you need to know when shopping on GearBest

    Short guide on tracking fees and shipping insurance on GearBest

    GearBest shipping memo: save money on delivery by choosing the best option

  • How to choose a suitable tablet PC?

    You can refer to this post: How to choose a suitable tablet PC?
  • Other issues: boot up, OS switching, activation code and so on.

    If you have met similar problem, you can refer to our blog: 12 FAQs of Tablet - boot up, OS switching, activation code
  • Can this item be shipped to my country?

  • How to catch the best price on GearBest?

  • How many payments does GearBest support?

  • How to cancel the order on GearBest?

  • View More

Customer Questions & Answers

  • All(53)
  • Product Information(37)
  • Stock Status(6)
  • Payment
  • About Shipping(7)
  • Others(3)
Q

will Android upgrade or not pls answer....

By Harshvardhan entertainments Sep-15/2018 18:20:55

A

Hello Harshvardhan, 
Thanks for your inquiry.

Android version can not be upgraded, the fixed version is Android 5.1.

Q

Hi! Do you have the keyboard for this product? If yes, please say me the product link to buy together with tablet PC.

By Emil Lucena Sep-08/2018 13:53:42

A

Hello Emil,

No, sorry.

Package Contents

Tablet PC: 1 
Power Adapter: 1 
USB Cable: 1 
English Manual : 1    


Q

this is new tablet or "Refurbished"

By mindaugas Aug-23/2018 10:32:00

A

Hello Mindaugas,


We can guarantee that this item is brand new. We hope you will enjoy . 


Q

Is there a stylus pen available that will work with the Chuwi Hi12?

By Terry Coombs Aug-13/2018 06:18:01

A

Hello Terry, 
Sorry, there isn't stylus pen available that will work with the Chuwi Hi12.

Let me know if you need any help.


Q

Do you have Chuwi Hi12 in stock.

By Eshr Aug-04/2018 08:06:22

A

Hello Eshr,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Do you have any Chuwi Hi12 in stock. It says I can order the gray unit with US plug. Is this correct? Why is the silver model cheaper and will you restock this item?

By Dylan May-10/2018 10:57:57

A

Hello Dylan,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

hi, I have selected a keyboard too from the accessories list. In details for that product I see Dispatch: Apr 9 - Apr 13. Is that means it will be shipped later not with the tablet? Please let me know the estimated cost and arrival day to Hungary for the 2 products. (Expedited DHL or ?) thanks

By Zsolt Mar-17/2018 02:20:44

A

Hello Zsolt,

We have stock now, please feel free to order it. 

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

is there an option for wired network connection or only wi fi?

By Inna Feb-05/2018 19:24:55

A

Hello Inna,
For the issue, please check detailed information as follows:

Network: 
WiFi: 2.4GHz, 802.11 b / g / n wireless internet
External 3G: 3G USB dongle wireless internet, detail frequency depends on the 3G module    



Q

From where do you ship this product?

By Samira Feb-04/2018 23:53:19

A

Hello Samira,
For this item ,it will ship from our Chinese warehouse .

Q

the tablet reads the sim?

By matteo Feb-02/2018 11:10:21

A

Hello matteo,
Sorry. There is no sim port.

TF card slot: Yes 
USB Host: Yes 1 x USB 3.0+1 x USB2.0 
Micro USB Slot: Yes 
Micro HDMI: Yes 
3.5mm Headphone Jack: Yes

Q

will Android upgrade or not pls answer....

By Harshvardhan entertainments Sep-15/2018 18:20:55

A

Hello Harshvardhan, 
Thanks for your inquiry.

Android version can not be upgraded, the fixed version is Android 5.1.

Q

Hi! Do you have the keyboard for this product? If yes, please say me the product link to buy together with tablet PC.

By Emil Lucena Sep-08/2018 13:53:42

A

Hello Emil,

No, sorry.

Package Contents

Tablet PC: 1 
Power Adapter: 1 
USB Cable: 1 
English Manual : 1    


Q

this is new tablet or "Refurbished"

By mindaugas Aug-23/2018 10:32:00

A

Hello Mindaugas,


We can guarantee that this item is brand new. We hope you will enjoy . 


Q

Is there a stylus pen available that will work with the Chuwi Hi12?

By Terry Coombs Aug-13/2018 06:18:01

A

Hello Terry, 
Sorry, there isn't stylus pen available that will work with the Chuwi Hi12.

Let me know if you need any help.


Q

is there an option for wired network connection or only wi fi?

By Inna Feb-05/2018 19:24:55

A

Hello Inna,
For the issue, please check detailed information as follows:

Network: 
WiFi: 2.4GHz, 802.11 b / g / n wireless internet
External 3G: 3G USB dongle wireless internet, detail frequency depends on the 3G module    



Q

the tablet reads the sim?

By matteo Feb-02/2018 11:10:21

A

Hello matteo,
Sorry. There is no sim port.

TF card slot: Yes 
USB Host: Yes 1 x USB 3.0+1 x USB2.0 
Micro USB Slot: Yes 
Micro HDMI: Yes 
3.5mm Headphone Jack: Yes

Q

What is the bluetooth version?

By Brognir Nov-27/2017 14:55:20

A

Hello Brognir,
Please note that it is  Bluetooth 4.0.

Q

Hi there, like most modern windows platform does this one have miracast? Can I use my android phone to miracast a movie to this device? Thanks in advance

By Dmitri Oct-18/2017 13:49:07

A

Dear Dmitri,


Thank you for your inquiry.

The Tablet PC can project to other monitors.

But it does not support that other devices projected onto it.

Q

Hi, the 64GB ROM can be shared by Windows and android? on the images there are only 9.72GB free for android. And for the external memory, it's also shared by windows and android.

By Carlos Cardoso Sep-12/2017 11:16:50

A

Hello Carlos,
For the item, please note that the stated ROM amount shows the maximum available ROM with nothing installed. However, the Android/Windows OS and pre-installed software from the manufacturer will occupy some of this ROM. The available ROM on the device will therefore be slightly less than the ROM listed.

Q

two questions: 1: the battery realle have 11.000mAh?? 2: the body is maded in alumminum or plastic?

By RAFAEL Jul-21/2017 14:32:16

A

Hello RAFAEL,

  1. The battery really has 11000mAh.

  2. The body it made by composites.


Thank you for your inquiry.

Q

Do you have Chuwi Hi12 in stock.

By Eshr Aug-04/2018 08:06:22

A

Hello Eshr,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Do you have any Chuwi Hi12 in stock. It says I can order the gray unit with US plug. Is this correct? Why is the silver model cheaper and will you restock this item?

By Dylan May-10/2018 10:57:57

A

Hello Dylan,


We regret to inform you that this item is no longer available.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

Any idea when it will be available in the EU warehouse? Doesn't appear in the options...

By Pedro Apr-17/2017 13:47:58

A

Hello Pedro,   

Unfortunately, this item is not for sell in Eu warehouse.

Please check out our other amazing items here: http://www.gearbest.com/new-products/ 

Grab our best deals here: http://www.gearbest.com/gadget-deals.html 


Q

Hi, i want to buy this product from you, can you please tell me if u have this tablet in the EU warehouse?

By Costin Mar-08/2017 14:32:44

A

Hello Costin, 


Thank you for your inquiry.

I am sorry we only have it in China warehouse.

Q

Hey, is this a stock item? and is it guaranteed located in the UK? NO CHINA stock? best regards

By gunther Mar-05/2017 23:40:54

A

Hello gunther,


Yes, we have stock, please feel free to order it. 

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Best Regards

Q

The product will be available some time in Europe?

By LORD Jan-13/2017 22:01:54

A

Hello LORD,
There is no EU warehouse for this item.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

hi, I have selected a keyboard too from the accessories list. In details for that product I see Dispatch: Apr 9 - Apr 13. Is that means it will be shipped later not with the tablet? Please let me know the estimated cost and arrival day to Hungary for the 2 products. (Expedited DHL or ?) thanks

By Zsolt Mar-17/2018 02:20:44

A

Hello Zsolt,

We have stock now, please feel free to order it. 

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

From where do you ship this product?

By Samira Feb-04/2018 23:53:19

A

Hello Samira,
For this item ,it will ship from our Chinese warehouse .

Q

Hi, There are customs costs for delivery to Italy? Thanks

By Sergio Apr-24/2017 20:08:27

A

Hello Sergio,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Is this product available in the UE wharehouse. If no,t why is the UE wharehouse option available?

By Jorge Apr-03/2017 12:31:56

A

Hello Jorge, 


Thank you for your inquiry.

Yes,it's in stock in EU warehouse now.

Q

How does it takes from the EU Warehouse to Spain, and also where would it be the warranty?

By Dave Mar-25/2017 10:00:32

A

Hello Dave,

We will ship it out from the warehouse you ordered .

Please feel free to order it .
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hello, I wanna buy this tablet but first I would like to know what company do you use with expedited shipping. I need DHL, UPS or Fedex, its that possible? Thanks

By Merceditas Mar-12/2017 00:59:32

A

Hello Merceditas, 


Thank you for your inquiry.

Yes,we use DHL for expedited shipping.

Q

Is is shipped from EU warehouse? How long does it take to get Netherlands?

By Thanh Dec-09/2016 21:01:03

A

Dear Thanh,


This item will be shipped from China warehouse.


Shipping time depends on the shipping method you choose.

You can check "Shipping Cost **$ to " at the product page.

There are shipping methods and the shipping time you will see.

For more details, please check:
www.gearbest.com/about/shipping-methods.html


Q

What is the preorder value to ship to Brazil?

By Leonardo Carvalho Oct-05/2017 17:03:31

A

Hello Leonardo,


The item is $229.99 now. 


You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

where i get a keabord for this item

By AJ Jul-21/2017 18:56:31

A

Hello AJ,
Please check the keyboard here http://www.gearbest.com/tablet-accessories/pp_336105.html.

Let me know if you need any help.

Q

If the tablet arrives broken or partially broken (hardware and / or software) within 7 days is changed upon immediately without costs? Thanks and best regards

By Sergio Feb-15/2017 11:18:25

A

Hello Sergio

Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

53 Questions & Answers View All>

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