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Home > > Tablet PCs

Customer Questions & AnswersAsk a question

  • All (21)
  • Product information (16)
  • Stock status (5)
  • Payment (0)
  • About shipping (0)
  • Others (0)
  • Q

    Is in stock now ??? China or HK warehouse ???

    By Danilo Oct-02/2017 08:10:42

    A

    Dear Danilo,


    Thank you for your inquiry.

    It is in stock now in chinese warehouse.

  • Q

    Have a normal usb port for Pen Drive?

    By Libero Sep-22/2017 11:09:00

    A

    Dear Libero,


    Thank you for your inquiry.

    It only has Micro USB Slot.

  • Q

    Hello, At this moment have this product available in stock? Thanks

    By David Sep-19/2017 02:09:35

    A

    Hello David,
    Yes this item in stock now.

  • Q

    Which type of plug does it come with? Can I order it with a EU plug?

    By paolo Sep-19/2017 12:09:50

    A

    Hello paolo,

    It has EU plug.

  • Q

    The electrical energy coming from the adapter enters through the Micro USB port or the USB port C, or both?

    By Anthony Aug-30/2017 09:08:15

    A

    Hello Anthony,


    This item have TYPE-C,micro USB,mini HDMI adapter.


    Let me know if you need any further assistance.


  • Q

    Does this have the US plug and is it us compatible?

    By Chris Aug-01/2017 05:08:16

    A

    Hello Chris,
    We will offer you an adapter so you can use in your country.

  • Q

    Hello, which keyboards are orderable for the CHUWI HI10 PLUS ? I saw only the black one in the set offer. Is there an other one like the grey one possible? Thank you in advance. Best Regards Andreas

    By Andreas Jul-28/2017 04:07:49

    A

    Hello Andreas,
    For this item ,the suitable keyboard should be this link http://www.gearbest.com/tablet-accessories/pp_424390.html? .I hope this can help you .

  • Q

    Hi. it comes with any kind of transparent screen protector?

    By Paulo Neves Jul-26/2017 05:07:17

    A

    Hello Paulo,


    Sorry, it does not comes with any kind of transparent screen protector.

    Thank you for your inquiry.

  • Q

    Hello, Is It possible update the android version (android 5.1 it is old for me)? with an official update? Thanks

    By Stefano Jul-21/2017 04:07:40

    A

    Hello Stefano,

    We are sorry that the systems on this tablet is unable to be customized.

    Thank you for your inquiry.

  • Q

    There is a suitable stylus pen for this tablet?

    By fernando Jun-28/2017 06:06:28

    A

    Hello, fernando

    Thank you for the inquiry.

    Yes, here is the pen for you - http://www.gearbest.com/tablet-accessories/pp_435776.html?wid=3

    Please feel free to contact us if you have additional questions.

Prev 1 23Go To: GO

  • Q

    Have a normal usb port for Pen Drive?

    By Libero Sep-22/2017 11:09:00

    A

    Dear Libero,


    Thank you for your inquiry.

    It only has Micro USB Slot.

  • Q

    Which type of plug does it come with? Can I order it with a EU plug?

    By paolo Sep-19/2017 12:09:50

    A

    Hello paolo,

    It has EU plug.

  • Q

    The electrical energy coming from the adapter enters through the Micro USB port or the USB port C, or both?

    By Anthony Aug-30/2017 09:08:15

    A

    Hello Anthony,


    This item have TYPE-C,micro USB,mini HDMI adapter.


    Let me know if you need any further assistance.


  • Q

    Does this have the US plug and is it us compatible?

    By Chris Aug-01/2017 05:08:16

    A

    Hello Chris,
    We will offer you an adapter so you can use in your country.

  • Q

    Hello, which keyboards are orderable for the CHUWI HI10 PLUS ? I saw only the black one in the set offer. Is there an other one like the grey one possible? Thank you in advance. Best Regards Andreas

    By Andreas Jul-28/2017 04:07:49

    A

    Hello Andreas,
    For this item ,the suitable keyboard should be this link http://www.gearbest.com/tablet-accessories/pp_424390.html? .I hope this can help you .

  • Q

    Hi. it comes with any kind of transparent screen protector?

    By Paulo Neves Jul-26/2017 05:07:17

    A

    Hello Paulo,


    Sorry, it does not comes with any kind of transparent screen protector.

    Thank you for your inquiry.

  • Q

    Hello, Is It possible update the android version (android 5.1 it is old for me)? with an official update? Thanks

    By Stefano Jul-21/2017 04:07:40

    A

    Hello Stefano,

    We are sorry that the systems on this tablet is unable to be customized.

    Thank you for your inquiry.

  • Q

    There is a suitable stylus pen for this tablet?

    By fernando Jun-28/2017 06:06:28

    A

    Hello, fernando

    Thank you for the inquiry.

    Yes, here is the pen for you - http://www.gearbest.com/tablet-accessories/pp_435776.html?wid=3

    Please feel free to contact us if you have additional questions.

  • Q

    I saw that the space is devided: Windows with 54 GB and Android with 10 GB. Is it possible to uninstall Windows and use the 64 GB for Android?

    By Carolina Jun-16/2017 10:06:44

    A

    Hello Carolina,


    All of our products are sold as described.

    We hope you can understand.

    Please feel free to order anytime.


  • Q

    Can I use my 60w USB-C MacBook Pro to charge this Tablet?

    By Stewart Jun-14/2017 06:06:14

    A

    Hello Stewart,


    I am afraid that you can't use your 60w USB-C MacBook Pro to charge this Tablet.

Prev 1 2Go To: GO

  • Q

    Is in stock now ??? China or HK warehouse ???

    By Danilo Oct-02/2017 08:10:42

    A

    Dear Danilo,


    Thank you for your inquiry.

    It is in stock now in chinese warehouse.

  • Q

    Hello, At this moment have this product available in stock? Thanks

    By David Sep-19/2017 02:09:35

    A

    Hello David,
    Yes this item in stock now.

  • Q

    If I purchase today, will the product be dispatched tomorrow or after 25 may ?

    By Andy May-10/2017 04:05:51

    A

    Hello Andy,


    The shipping time depends on the shipping method selected during the checkout.

    We will ship the item within 1 day.

    We have 3 methods of shipping items to you, please see the estimated delivery times below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Hi, I need to buy this product. Do you have it in stock and will you be able to dispatch in the next day of purchase ?

    By Andy May-10/2017 02:05:02

    A

    Hello Andy,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.

    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html


  • Q

    do you realy have it on stock?

    By konstantin Apr-05/2017 12:04:43

    A

    Hello konstantin,


    Thank you for your inquiry.

    Yes,it's in stock now,please feel free to order it.


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  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!