Chuwi SurBook CWI538 2 in 1 Tablet PC

Name: Chuwi SurBook CWI538 2 in 1 Tablet PC
Brand: chuwi
Price: 503.51 USD
Rating: 4.0 (4 reviews)

- 6GB RAM + 128GB ROM SILVER 221581601

12.3 inch Windows 10 Home English Version Intel Celeron N3450

Brand: chuwi (4 Customer Reviews) | 14 answered questions

Dispatch: Apr 30 - May 4

Discount : 8% OFF

$503.51

QTY: - +

Size: 6GB RAM + 128GB ROM 6GB RAM + 64GB ROM

Color: SILVER

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Description
Product FAQ
Customer Reviews
Shipping & Payment
Wholesale Inquiry

Chuwi SurBook 2 in 1 Tablet PC
Equipped with 360-hinge, can be switched among four versatile modes, including tablet, laptop, stand and tent modes. Packed with a 12.3 inch IPS display, brings your photos and videos to life. Decent cameras for capturing memorable moments and high quality pictures in daily life. Dual band 2.4GHz / 5.0GHz WiFi supported, ensures you high-speed surfing.

● Microsoft Windows 10 OS
Windows 10 brings back the popular Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you mark up Web pages on your screen
● Intel Celeron Processor N3450 Quad Core 1.1GHz, up to 2.2GHz
Ultra-low-voltage platform and quad-core processing provide maximum high-efficiency power. Intel Turbo Boost Technology delivers dynamic extra power when you need it
● Intel HD Graphics 500 GPU
On-processor graphics with shared video memory provide high image quality for Internet use, basic photo editing and casual gaming
● 12.3 inch IPS Screen with 2736 x 1824 Resolution
Offers good experience for watching videos and browsing the Web. The 2736 x 1824 resolution boasts impressive color and clarity
● 6GB RAM for Advanced Multitasking
Substantial high-bandwidth RAM to smoothly run your games, photos and video-editing applications
● 128GB eMMC ROM Storage Capacity
Provides room to store pictures, videos, music and more
● Cameras for Photos and Face-to-face Chat
5.0MP rear-facing camera + 2.0MP front camera allow you to capture memorable moments or chat with friends
● 128GB TF Card Expansion
Accepts compatible card up to 128GB ( not included ) for easy expansion

Note: The keyboard in the pictures is not included.

Specification

Basic Information	Brand: CHUWI Type: Notebook OS: Windows 10 CPU Brand: Intel CPU: Intel Celeron N3450 Core: 1.1GHz,Quad Core
Storage	RAM: 6GB ROM: 128GB External Memory: TF card up to 128GB (not included)
Network	Support Network: Dual WiFi 2.4GHz/5.0GHz WIFI: 802.11 a/b/g/n/ac wireless internet Bluetooth: 4.0
Display	Screen size: 12.3 inch IPS: Yes Screen resolution: 2736 x 1824
Camera	Camera type: Dual cameras (one front one back) Back camera: 5.0MP Front camera: 2.0MP
Connectivity	TF card slot: Yes Type-C: 1 USB Slot: Yes(2 x USB 3.0) 3.5mm Headphone Jack: Yes DC Jack: Yes
General	Battery Capacity(mAh): 7.4V / 5000mAh, Li-ion polymer battery AC adapter: 100-240V 12V 2A G-sensor: Supported Skype: Supported Youtube: Supported Speaker: Built-in Dual Channel Speaker MIC: Supported
Media Formats	Picture format: BMP,GIF,JPEG,JPG,PNG MS Office format: Excel,PPT,Word
Languages	Pre-installed Language: Windows OS is built-in English, and other languages need to be downloaded by WiFi.
Additional Features	Additional Features: Alarm,Bluetooth,Browser,Calculator,Calendar,Gravity Sensing System,Wi-Fi
Dimensions	Product size: 29.30 x 20.00 x 1.50 cm / 11.54 x 7.87 x 0.59 inches Package size: 34.00 x 25.50 x 7.50 cm / 13.39 x 10.04 x 2.95 inches Product weight: 1.0430 kg Package weight: 2.6580 kg
Package Contents	Tablet PC: 1 Power Adapter: 1 English Manual : 1

Get these Essentials for Your Product

FAQ for Chuwi SurBook CWI538 2 in 1 Tablet PC

How long the working time of the Chuwi SurBook tablet?: About 8 hours.

Is the system 32 bit or 64 bit?: 64 bit.

Does the screen touchable?: It is touch screen.

Does it support quick charge?: It supports PD2.0 quick charge, but you have to buy extra PD adaptor .

Is the windows system activated?: It is activated.

Can i connect keyboard and mouse with it?: You can connect the keyboard and mouse via USB port.

What is the body material of the tablet?: Magnesium alloy.

Can this item be shipped to my country?: We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website: https://www.gearbest.com/about/shipping-methods.html

Can this item be shipped to my country?: We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website: https://www.gearbest.com/about/shipping-methods.html

What can I do if the tablet can not be booted, while the coming logo shows up when charging?

1. It might be because the battery is empty, we advise you to charge it with the original charger over 10 minutes;

2. Press the power button for 30 seconds to force it to boot;

3. For Android OS there might be a problem of software, so you need to press the power button and volume "+" simultaneously to reset factory /flash; for Windows OS, you should flash.

Customer Questions & Answers

All (14)
Product information (11)
Stock status (0)
Payment (0)
About shipping (3)
Others (0)

Q
Could I charge this tablet via usb-c port?

By Pawel Apr-17/2018 03:04:27

A
Dear Pawel,

Sorry, you can not charge this tablet via usb-c port.
Q
Does the Surbook support microsoft miracast or intel widi please? Thank you,

By Zazzi Mar-10/2018 11:03:06

A
Hello Zazzi,
I apologize for my late response.
No,it supports wifi wireless connection display.Thank you.
Q
Does this have dual operating system - Windows 10 and also Android ? or is it only Windows 10 ?

By John Kramer Nov-14/2017 10:11:55

A
Hello John,
The OS is just Windows 10.
Let me know if you need any help.
Q
is this Windows 10 Home or Professional?

By Florian Keller Oct-01/2017 02:10:19

A
Dear Florian,

Thank you for your inquiry.
It is Windows 10 Home.
Q
if I get this on pre order when will it be shipped? or will it be shipped straight away?

By Ellie Sep-18/2017 02:09:41

A
Hello Ellie,
We will ship this item after presale.
Q
Hi, Is it possible to connect a HDMI display through the USB type C port (with the appropriate adapter, of course)? What is the maximum output resolution in this case? Thanks in advance

By Joaquim Santana Sep-12/2017 12:09:22

A
Dear Joaquim,

Thank you for your inquiry.
Sorry, it is impossible to connect a HDMI display through the USB type C port.
Q
can you send me by UPS?

By Ilan Sep-03/2017 11:09:39

A
Hello Ilan,

The shipping time depends on the shipping method selected during the checkout.

We have 3 methods of shipping items to you, please see the estimated delivery times below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html
Q
Hi. I am very interesting. Can you send this by UPS or DHL post? I mean, by private couriers. If answer is YES: how much shipping? thanks.

By Ilan Sep-03/2017 03:09:39

A
Hello Ilan,
We can ship to your country via
Priority Line 15 - 20 business days $23.01
Expedited Shipping 3 - 7 business days $74.69
Q
Is there a keyboard and stylus set for this order?

By shin Aug-31/2017 05:08:57

A
Hello shin,

Yes, please check it as below:
https://www.gearbest.com/chuwi-surbook-keyboard-_gear/.

Let me know if you need any further assistance.
Q
Is it a set of keyboard and stylus when you buy it now?

By shin Aug-31/2017 04:08:11

A
Hello shin,

Sorry it just included below items:
Tablet PC: 1
Power Adapter: 1
English Manual : 1.

Let me know if you need any further assistance.

Prev 1 2 NextGo To: GO

Q
Could I charge this tablet via usb-c port?

By Pawel Apr-17/2018 03:04:27

A
Dear Pawel,

Sorry, you can not charge this tablet via usb-c port.
Q
Does the Surbook support microsoft miracast or intel widi please? Thank you,

By Zazzi Mar-10/2018 11:03:06

A
Hello Zazzi,
I apologize for my late response.
No,it supports wifi wireless connection display.Thank you.
Q
Does this have dual operating system - Windows 10 and also Android ? or is it only Windows 10 ?

By John Kramer Nov-14/2017 10:11:55

A
Hello John,
The OS is just Windows 10.
Let me know if you need any help.
Q
is this Windows 10 Home or Professional?

By Florian Keller Oct-01/2017 02:10:19

A
Dear Florian,

Thank you for your inquiry.
It is Windows 10 Home.
Q
Hi, Is it possible to connect a HDMI display through the USB type C port (with the appropriate adapter, of course)? What is the maximum output resolution in this case? Thanks in advance

By Joaquim Santana Sep-12/2017 12:09:22

A
Dear Joaquim,

Thank you for your inquiry.
Sorry, it is impossible to connect a HDMI display through the USB type C port.
Q
Is there a keyboard and stylus set for this order?

By shin Aug-31/2017 05:08:57

A
Hello shin,

Yes, please check it as below:
https://www.gearbest.com/chuwi-surbook-keyboard-_gear/.

Let me know if you need any further assistance.
Q
Is it a set of keyboard and stylus when you buy it now?

By shin Aug-31/2017 04:08:11

A
Hello shin,

Sorry it just included below items:
Tablet PC: 1
Power Adapter: 1
English Manual : 1.

Let me know if you need any further assistance.
Q
In the description of offers, you put a tablet and a keyboard and a stylus pen, all for 378,95 €. is okay?, other question, the keyboard is possible in spanish?. thanks

By samuel coloma Aug-30/2017 02:08:00

A
Hello samuel,

Package Contents

Tablet PC: 1
Power Adapter: 1
English Manual : 1

Sorry, there are no keyboard and stylus pen in the package.
Note: The keyboard in the pictures is not included.
Sorry, it can not be in spanish.
Q
where can i buy a UK keyboard for this laptop?

By joe Aug-28/2017 11:08:07

A
Hello joe,
You can check https://www.gearbest.com/tablet-pcs/pp_718949.html
Q
Is there a German keyboard for this?

By Joerg Aug-28/2017 05:08:52

A
Hello Joerg,
Note: The keyboard in the pictures is not included.

Prev 1 2 NextGo To: GO

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q
if I get this on pre order when will it be shipped? or will it be shipped straight away?

By Ellie Sep-18/2017 02:09:41

A
Hello Ellie,
We will ship this item after presale.
Q
can you send me by UPS?

By Ilan Sep-03/2017 11:09:39

A
Hello Ilan,

The shipping time depends on the shipping method selected during the checkout.

We have 3 methods of shipping items to you, please see the estimated delivery times below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)

For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html
Q
Hi. I am very interesting. Can you send this by UPS or DHL post? I mean, by private couriers. If answer is YES: how much shipping? thanks.

By Ilan Sep-03/2017 03:09:39

A
Hello Ilan,
We can ship to your country via
Priority Line 15 - 20 business days $23.01
Expedited Shipping 3 - 7 business days $74.69

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

14 Questions & AnswersView All Ask a question

Customer Reviews

Overall Customer Rating:

4 Base on 4 Customer Reviews

Share your thoughts with other customersWrite a review

All (4)
Photos (4)
Videos (1)

Sort by: Hot

Hot
Most helpful
Most recent

Jan
Good 2 in 1 tablet

Pros:
My Chuwi Surbook arrived to my door in about 3 weeks from the date of order. I didn’t have to pay any customs or import tax as I paid for Priority Line shipping. The item was safely packed so nothing happened during transport, thank you Gearbest for that! In my opinion Chuwi Surbook is well build 2 in 1 tablet. It is definitely not the lightest 2 in 1 tablet on the market, but still lighter than my last notebook (it weighs 1.27 kg with a supplied keyboard). It performs as expected according to its technical specification and it is sufficient enough for browsing on the net or office work. I haven‘t experienced any problem with updating Windows to the latest version and installing ms office and other software on it. Overall good product for the price.
Cons:
Although it supports quick pd charging, the product is not supplied with this kind of charger which is a pity. During the first day of use I had very annoying experience. First two letters from Chuwi logo in the back of the chassis started to peel off automatically, soon after that I managed to remove other two letters with ease but to my surprise I was not able to do the same with the last U letter. So now the logo has remained looking silly which is really frustrating. It is a shame that Chuwi didn’t put more effort into making their logo properly.
Apr 16,2018

Is this helpful?Yes (0)No (0)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating
Alexandre
Awesome tablet for a small price

Pros:
Excelent design and built quality. Easy to use and to carry arround. Kickstand is great and easy to adjust to any position.

Very good screen quality image and light. You may have to touch a bit more harder than in smartphone screen, but it\'s normal due to the screen size.

Sound quality is good, but it could be a bit more louder. Microphone is good.

Battery capacity is very good and charging is really fast; usualy I charge it once a day with regular work use. Good processor performance, 5,84GB of usable RAM and 115GB of usable ROM; USB 3.0 slots, audio jack and card slot work very nice.

After 1 and half month of using it, it really worths the price. The performance is really good, even when performing more complex tasks. The SurBook keyboard is definitely an idispensable accessory for this tablet (for writing and to protect the screen while you\'re not using it).
Cons:
Sound could be a bit better (louder).
Nothing else.
Apr 01,2018

Is this helpful?Yes (0)No (0)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating
Kassim
belle tablette mais attention au chargeur

Pros:
la tablette est bien, elle correspond a la description qui est faite sur le site. elle est bien design mais le tactile est un peut capricieux a des moment.
Cons:
Attention le chargeur qui est fournie. n\'est pas assez puissant, il vous faudra trouver un chargeur, et pas n\'importe le quel.
il vous faudra un chargeur Power Delivery 2.0.
j\'ai etais surpris lorsque j\'ai recharge la tablette pour la premiere fois avec son chargeur d\'origine.
Mar 27,2018

Is this helpful?Yes (1)No (0)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating
Filippo
Fantastico prodotto

Pros:
dimensioni perfette per lavorare e trasportare comodamente.

sistema operativo Windows 10

6 GB di RAM

prestazioni ottime
Cons:
nessuna
Nov 24,2017

Is this helpful?Yes (3)No (1)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating

Jan
Good 2 in 1 tablet

Pros:
My Chuwi Surbook arrived to my door in about 3 weeks from the date of order. I didn’t have to pay any customs or import tax as I paid for Priority Line shipping. The item was safely packed so nothing happened during transport, thank you Gearbest for that! In my opinion Chuwi Surbook is well build 2 in 1 tablet. It is definitely not the lightest 2 in 1 tablet on the market, but still lighter than my last notebook (it weighs 1.27 kg with a supplied keyboard). It performs as expected according to its technical specification and it is sufficient enough for browsing on the net or office work. I haven‘t experienced any problem with updating Windows to the latest version and installing ms office and other software on it. Overall good product for the price.

Cons:
Although it supports quick pd charging, the product is not supplied with this kind of charger which is a pity. During the first day of use I had very annoying experience. First two letters from Chuwi logo in the back of the chassis started to peel off automatically, soon after that I managed to remove other two letters with ease but to my surprise I was not able to do the same with the last U letter. So now the logo has remained looking silly which is really frustrating. It is a shame that Chuwi didn’t put more effort into making their logo properly.
Apr 16,2018

Is this helpful?Yes (0)No (0)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating
Alexandre
Awesome tablet for a small price

Pros:
Excelent design and built quality. Easy to use and to carry arround. Kickstand is great and easy to adjust to any position.

Very good screen quality image and light. You may have to touch a bit more harder than in smartphone screen, but it\'s normal due to the screen size.

Sound quality is good, but it could be a bit more louder. Microphone is good.

Battery capacity is very good and charging is really fast; usualy I charge it once a day with regular work use. Good processor performance, 5,84GB of usable RAM and 115GB of usable ROM; USB 3.0 slots, audio jack and card slot work very nice.

After 1 and half month of using it, it really worths the price. The performance is really good, even when performing more complex tasks. The SurBook keyboard is definitely an idispensable accessory for this tablet (for writing and to protect the screen while you\'re not using it).

Cons:
Sound could be a bit better (louder).
Nothing else.
Apr 01,2018

Is this helpful?Yes (0)No (0)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating
Kassim
belle tablette mais attention au chargeur

Pros:
la tablette est bien, elle correspond a la description qui est faite sur le site. elle est bien design mais le tactile est un peut capricieux a des moment.

Cons:
Attention le chargeur qui est fournie. n\'est pas assez puissant, il vous faudra trouver un chargeur, et pas n\'importe le quel.
il vous faudra un chargeur Power Delivery 2.0.
j\'ai etais surpris lorsque j\'ai recharge la tablette pour la premiere fois avec son chargeur d\'origine.
Mar 27,2018

Is this helpful?Yes (1)No (0)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating
Filippo
Fantastico prodotto

Pros:
dimensioni perfette per lavorare e trasportare comodamente.

sistema operativo Windows 10

6 GB di RAM

prestazioni ottime

Cons:
nessuna
Nov 24,2017

Is this helpful?Yes (3)No (1)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating

Kassim
belle tablette mais attention au chargeur

Pros:
la tablette est bien, elle correspond a la description qui est faite sur le site. elle est bien design mais le tactile est un peut capricieux a des moment.

Cons:
Attention le chargeur qui est fournie. n\'est pas assez puissant, il vous faudra trouver un chargeur, et pas n\'importe le quel.
il vous faudra un chargeur Power Delivery 2.0.
j\'ai etais surpris lorsque j\'ai recharge la tablette pour la premiere fois avec son chargeur d\'origine.
Mar 27,2018

Is this helpful?Yes (1)No (0)
Price

Ease of Use

Build Quality

Usefulness

Overall Rating

Shipping & Payment

Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After confirming your payment, we usually ship products out within 24 business hours. However, sometimes due to large transaction volumes or other order issues, we may require up to 3 working days to process orders. You will receive a notification email as soon as your product(s) have been dispatched.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	23.78%	69.62%	5.87%	25.63
	Spain, United Kingdom, Italy, Germany, France & Portugal	1.58%	35.8%	56.84%	5.57%	26.39
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	5.59%	24.44%	55.84%	13.00%	27
	Russia	0%	0.04%	64.94%	30.02%	39.53
	Japan, Korea	0%	21.30%	68.80%	9.66%	23
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0.06%	61.80%	37.68%	0.45%	23.52
	Thailand, Singapore & Malaysia	0%	18.38%	54.27%	25.34%	19.03
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	0.43%	33.18%	65.07%	0.5%	16.43
	Spain, United Kingdom, Italy, Germany, France & Portugal	2.55%	18.21%	35.65%	34.27%	26.31
	Russia	0%	0%	32.6%	65.4%	36.07
	Brazil	0%	0.26%	41.22%	58.17%	36.67
	Turkey	0.1%	51.37%	47%	0.47%	14.47
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	35.54%	44.45%	19.32%	0%	11.65
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer and Westem Union as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

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Detailed Inquiry Information:	*Please let us know as much as possible about your inquiry so that we can assist you with your specific needs. We are always happy to help wherever possible.

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Chuwi SurBook CWI538 2 in 1 Tablet PC

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