Chuwi SurBook CWI538 2 in 1 Tablet PC

- SILVER 6GB RAM + 128GB ROM 221581601

12.3 inch Windows 10 Home English Version Intel Celeron N3450
$485.99
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Chuwi SurBook 2 in 1 Tablet PC
Equipped with 360-hinge, can be switched among four versatile modes, including tablet, laptop, stand and tent modes. Packed with a 12.3 inch IPS display, brings your photos and videos to life. Decent cameras for capturing memorable moments and high quality pictures in daily life. Dual band 2.4GHz / 5.0GHz WiFi supported, ensures you high-speed surfing.

● Microsoft Windows 10 OS
Windows 10 brings back the popular Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you mark up Web pages on your screen
● Intel Celeron Processor N3450 Quad Core 1.1GHz, up to 2.2GHz
Ultra-low-voltage platform and quad-core processing provide maximum high-efficiency power. Intel Turbo Boost Technology delivers dynamic extra power when you need it
● Intel HD Graphics 500 GPU
On-processor graphics with shared video memory provide high image quality for Internet use, basic photo editing and casual gaming
● 12.3 inch IPS Screen with 2736 x 1824 Resolution
Offers good experience for watching videos and browsing the Web. The 2736 x 1824 resolution boasts impressive color and clarity
● 6GB RAM for Advanced Multitasking
Substantial high-bandwidth RAM to smoothly run your games, photos and video-editing applications
● 128GB eMMC ROM Storage Capacity
Provides room to store pictures, videos, music and more
● Cameras for Photos and Face-to-face Chat
5.0MP rear-facing camera + 2.0MP front camera allow you to capture memorable moments or chat with friends
● 128GB TF Card Expansion
Accepts compatible card up to 128GB ( not included ) for easy expansion

Note: The keyboard in the pictures is not included.

Specification

Basic Information

Brand: CHUWI
Type: Notebook
OS: Windows 10
CPU Brand: Intel
CPU: Intel Celeron N3450
Core: 1.1GHz,Quad Core

Storage

RAM: 6GB
ROM: 128GB
External Memory: TF card up to 128GB (not included)

Network

Support Network: Dual WiFi 2.4GHz/5.0GHz
WIFI: 802.11 a/b/g/n/ac wireless internet
Bluetooth: 4.0

Display

Screen size: 12.3 inch
IPS: Yes
Screen resolution: 2736 x 1824

Camera

Camera type: Dual cameras (one front one back)
Back camera: 5.0MP
Front camera: 2.0MP

Connectivity

TF card slot: Yes
Type-C: 1
USB Slot: Yes(2 x USB 3.0)
3.5mm Headphone Jack: Yes
DC Jack: Yes

General

Battery Capacity(mAh): 7.4V / 5000mAh, Li-ion polymer battery
AC adapter: 100-240V 12V 2A
G-sensor: Supported
Skype: Supported
Youtube: Supported
Speaker: Built-in Dual Channel Speaker
MIC: Supported

Media Formats

Picture format: BMP,GIF,JPEG,JPG,PNG
MS Office format: Excel,PPT,Word

Languages

Pre-installed Language: Windows OS is built-in English, and other languages need to be downloaded by WiFi.

Additional Features

Additional Features: Alarm,Bluetooth,Browser,Calculator,Calendar,Gravity Sensing System,Wi-Fi

Dimensions

Product size: 29.30 x 20.00 x 1.50 cm / 11.54 x 7.87 x 0.59 inches
Package size: 34.00 x 25.50 x 7.50 cm / 13.39 x 10.04 x 2.95 inches
Product weight: 1.0430 kg
Package weight: 2.6580 kg

Package Contents

Tablet PC: 1
Power Adapter: 1
English Manual : 1








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FAQ for Chuwi SurBook CWI538 2 in 1 Tablet PC

  • How long the working time of the Chuwi SurBook tablet?

    About 8 hours.
  • Is the system 32 bit or 64 bit?

    64 bit.
  • Does the screen touchable?

    It is touch screen.
  • Does it support quick charge?

    It supports PD2.0 quick charge, but you have to buy extra PD adaptor .
  • Is the windows system activated?

    It is activated.
  • Can i connect keyboard and mouse with it?

    You can connect the keyboard and mouse via USB port.
  • What is the body material of the tablet?

    Magnesium alloy.
  • Can this item be shipped to my country?

    We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website: https://www.gearbest.com/about/shipping-methods.html
  • What can I do if the tablet can not be booted, while the coming logo shows up when charging?

    1. It might be because the battery is empty, we advise you to charge it with the original charger over 10 minutes;

    2. Press the power button for 30 seconds to force it to boot;

    3. For Android OS there might be a problem of software, so you need to press the power button and volume "+" simultaneously to reset factory; for Windows OS, you should flash.

  • How to switch between Android and Windows on the dual OS tablet?

    In usual dual system tablet, there is an Android logo on the mission board, located at the bottom of Windows interface. You can easily switch from Android to Windows by clicking on the logo. If you're using Android, just swipe down the screen from the top, right side, you will see a changing-to-Windows icon. Tap on it to switch OS.
  • Why is there no response after the keyboard is connected to the tablet?

    1. You need to make sure whether the keyboard is compatible with the tablet;

    2. Make sure you have plugged the cable into the docking slot correctly;

    3. You need to reboot your tablet after connecting it to the keyboard.

  • What is the activation code of the device?

    Now all systems are active, so there is no need to ask for an activation code. Your device can be used directly after you connect it to WiFi.
  • Why does the tablet always shut down by itself?

    This might happen because of viruses, please try again after scanning and removing viruses by some anti-virus program.
  • Why is there no response when the new device is charging?

    It might be because it was not switched off after checking and ran out of power during shipping. Press the power button for 30 seconds to turn it on after you have connected it to the charger. If it doesn't work, please try to change USB cable and charger. If all the above instructions don't work and your tablet still won't charge properly, that might be a trouble of software in your equipment and you need to flash it.
  • Why the SD card can only be read by Android OS but not by Win10 OS?

    If you want the SD card to be read on Windows10, you first need to remove your SD card, switch to Windows10, turn off your device and then reboot.
  • Why the device cannot boot or start up properly?

    Please charge your new device for at least 10 minutes or more before first usage, this ensures normal device boot and optimal operation. For devices with removable batteries, ensure they are properly installed before charging.
  • Why it only recognize some TF cards whose capacity is smaller than the one in the description?

    If the systems cannot read the TF card, that might be because the tablet only recognizes some specific kinds of TF card. If only Android can read it and Windows cannot, there must be a problem of BIOS and you need to flash BIOS.
  • Can this item be shipped to my country?

    We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

    GearBest shipping methods

    GearBest shipping memo: save money on delivery by choosing the best option

  • Other issues: boot up, OS switching, activation code and so on.

    If you have met similar problem, you can refer to our blog: 12 FAQs of Tablet - boot up, OS switching, activation code
  • Can this item be shipped to my country?

    We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website:

    GearBest shipping methods

    GearBest shipping memo: save money on delivery by choosing the best option

Customer Questions & Answers

  • All(14)
  • Product Information(11)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others
Q

Could I charge this tablet via usb-c port?

By Pawel Apr-17/2018 20:21:27

A

Dear Pawel,


Sorry, you can not charge this tablet via usb-c port.

Q

Does the Surbook support microsoft miracast or intel widi please? Thank you,

By Zazzi Mar-10/2018 17:46:06

A

Hello Zazzi,

I apologize for my late response.

No,it supports wifi wireless connection display.Thank you.

Q

Does this have dual operating system - Windows 10 and also Android ? or is it only Windows 10 ?

By John Kramer Nov-15/2017 04:39:55

A

Hello John, 
The OS is just Windows 10. 

Let me know if you need any help.

Q

is this Windows 10 Home or Professional?

By Florian Keller Oct-01/2017 19:14:19

A

Dear Florian,


Thank you for your inquiry.

It is Windows 10 Home.

Q

if I get this on pre order when will it be shipped? or will it be shipped straight away?

By Ellie Sep-18/2017 19:33:41

A

Hello Ellie,
We will ship this item after presale.

Q

Hi, Is it possible to connect a HDMI display through the USB type C port (with the appropriate adapter, of course)? What is the maximum output resolution in this case? Thanks in advance

By Joaquim Santana Sep-12/2017 05:45:22

A

Dear Joaquim,


Thank you for your inquiry.

Sorry, it is impossible to connect a HDMI display through the USB type C port.

Q

can you send me by UPS?

By Ilan Sep-04/2017 04:36:39

A

Hello Ilan,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

Hi. I am very interesting. Can you send this by UPS or DHL post? I mean, by private couriers. If answer is YES: how much shipping? thanks.

By Ilan Sep-03/2017 20:23:39

A

Hello Ilan,
We can ship to your country via 

Priority Line    15 - 20 business days    $23.01    

Expedited Shipping    3 - 7 business days    $74.69    


Q

Is there a keyboard and stylus set for this order?

By shin Aug-31/2017 10:05:57

A

Hello shin,


Yes, please check it as below:

https://www.gearbest.com/chuwi-surbook-keyboard-_gear/. 


Let me know if you need any further assistance. 


Q

Is it a set of keyboard and stylus when you buy it now?

By shin Aug-31/2017 09:11:11

A

Hello shin,


Sorry it just included below items:

Tablet PC: 1 
Power Adapter: 1 
English Manual : 1.


Let me know if you need any further assistance. 


Q

Could I charge this tablet via usb-c port?

By Pawel Apr-17/2018 20:21:27

A

Dear Pawel,


Sorry, you can not charge this tablet via usb-c port.

Q

Does the Surbook support microsoft miracast or intel widi please? Thank you,

By Zazzi Mar-10/2018 17:46:06

A

Hello Zazzi,

I apologize for my late response.

No,it supports wifi wireless connection display.Thank you.

Q

Does this have dual operating system - Windows 10 and also Android ? or is it only Windows 10 ?

By John Kramer Nov-15/2017 04:39:55

A

Hello John, 
The OS is just Windows 10. 

Let me know if you need any help.

Q

is this Windows 10 Home or Professional?

By Florian Keller Oct-01/2017 19:14:19

A

Dear Florian,


Thank you for your inquiry.

It is Windows 10 Home.

Q

Hi, Is it possible to connect a HDMI display through the USB type C port (with the appropriate adapter, of course)? What is the maximum output resolution in this case? Thanks in advance

By Joaquim Santana Sep-12/2017 05:45:22

A

Dear Joaquim,


Thank you for your inquiry.

Sorry, it is impossible to connect a HDMI display through the USB type C port.

Q

Is there a keyboard and stylus set for this order?

By shin Aug-31/2017 10:05:57

A

Hello shin,


Yes, please check it as below:

https://www.gearbest.com/chuwi-surbook-keyboard-_gear/. 


Let me know if you need any further assistance. 


Q

Is it a set of keyboard and stylus when you buy it now?

By shin Aug-31/2017 09:11:11

A

Hello shin,


Sorry it just included below items:

Tablet PC: 1 
Power Adapter: 1 
English Manual : 1.


Let me know if you need any further assistance. 


Q

In the description of offers, you put a tablet and a keyboard and a stylus pen, all for 378,95 €. is okay?, other question, the keyboard is possible in spanish?. thanks

By samuel coloma Aug-30/2017 19:36:00

A

Hello samuel,



Package Contents


Tablet PC: 1 
Power Adapter: 1 
English Manual : 1    


Sorry, there are no keyboard and stylus pen in the package.

Note: The keyboard in the pictures is not included.

Sorry, it can not be in spanish.

Q

where can i buy a UK keyboard for this laptop?

By joe Aug-29/2017 04:58:07

A

Hello joe,
You can check https://www.gearbest.com/tablet-pcs/pp_718949.html

Q

Is there a German keyboard for this?

By Joerg Aug-28/2017 10:14:52

A

Hello Joerg,

Note: The keyboard in the pictures is not included.

Q

if I get this on pre order when will it be shipped? or will it be shipped straight away?

By Ellie Sep-18/2017 19:33:41

A

Hello Ellie,
We will ship this item after presale.

Q

can you send me by UPS?

By Ilan Sep-04/2017 04:36:39

A

Hello Ilan,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

Hi. I am very interesting. Can you send this by UPS or DHL post? I mean, by private couriers. If answer is YES: how much shipping? thanks.

By Ilan Sep-03/2017 20:23:39

A

Hello Ilan,
We can ship to your country via 

Priority Line    15 - 20 business days    $23.01    

Expedited Shipping    3 - 7 business days    $74.69    


14 Questions & Answers View All>

Customer Reviews

4.17 out of 5
  • 4
  • 1
  • 0
  • 0
  • 1
  • Alexandre
    Awesome tablet for a small price
    Color:Silver Size:6GB RAM + 128GB ROM
    Pros:
    Excelent design and built quality. Easy to use and to carry arround. Kickstand is great and easy to adjust to any position.

    Very good screen quality image and light. You may have to touch a bit more harder than in smartphone screen, but it's normal due to the screen size.

    Sound quality is good, but it could be a bit more louder. Microphone is good.

    Battery capacity is very good and charging is really fast; usualy I charge it once a day with regular work use. Good processor performance, 5,84GB of usable RAM and 115GB of usable ROM; USB 3.0 slots, audio jack and card slot work very nice.

    After 1 and half month of using it, it really worths the price. The performance is really good, even when performing more complex tasks. The SurBook keyboard is definitely an idispensable accessory for this tablet (for writing and to protect the screen while you're not using it).
    Cons:
    Sound could be a bit better (louder).
    Nothing else.

    Apr 01,2018

    Was this review helpful?

  • Jan
    Good 2 in 1 tablet
    Color:Silver Size:6GB RAM + 128GB ROM
    Pros:
    My Chuwi Surbook arrived to my door in about 3 weeks from the date of order. I didn’t have to pay any customs or import tax as I paid for Priority Line shipping. The item was safely packed so nothing happened during transport, thank you Gearbest for that! In my opinion Chuwi Surbook is well build 2 in 1 tablet. It is definitely not the lightest 2 in 1 tablet on the market, but still lighter than my last notebook (it weighs 1.27 kg with a supplied keyboard). It performs as expected according to its technical specification and it is sufficient enough for browsing on the net or office work. I haven‘t experienced any problem with updating Windows to the latest version and installing ms office and other software on it. Overall good product for the price.
    Cons:
    Although it supports quick pd charging, the product is not supplied with this kind of charger which is a pity. During the first day of use I had very annoying experience. First two letters from Chuwi logo in the back of the chassis started to peel off automatically, soon after that I managed to remove other two letters with ease but to my surprise I was not able to do the same with the last U letter. So now the logo has remained looking silly which is really frustrating. It is a shame that Chuwi didn’t put more effort into making their logo properly.

    Apr 16,2018

    Was this review helpful?

  • Keith Brown
    Mr
    Color:Silver Size:6GB RAM + 128GB ROM
    Pros:
    Used daily as my work device. I installed Pro over the top of the Home edition to allow me to use it more effectively for work - is reliable, quick and ideal for general emails, quotations, on site reviews of drawings etc. Charges quickly and battery life is reasonable but I charge it in car with a USB C adaptor or battery.
    Cons:
    Keyboard connectivity is a bit hit and miss - It can lose connectivity on certain stand settings but I normally use a USB keyboard anyway

    Apr 27,2018

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  • Kassim
    belle tablette mais attention au chargeur
    Color:Silver Size:6GB RAM + 128GB ROM
    Pros:
    la tablette est bien, elle correspond a la description qui est faite sur le site. elle est bien design mais le tactile est un peut capricieux a des moment.
    Cons:
    Attention le chargeur qui est fournie. n'est pas assez puissant, il vous faudra trouver un chargeur, et pas n'importe le quel.
    il vous faudra un chargeur Power Delivery 2.0.
    j'ai etais surpris lorsque j'ai recharge la tablette pour la premiere fois avec son chargeur d'origine.

    Mar 27,2018

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  • Expedito Fernandes
    Muito Eficiente
    Color:Silver Size:6GB RAM + 128GB ROM
    Pros:
    Tamanho excelente;
    Produto muito bem acabado;
    Tela excelente;
    Áudio equilibrado;
    Bateria duradoura;
    No geral, excelente custo benefício.
    Cons:
    Faltam conexões de micro HDMI;
    USB numa posição muito alta pra um HD Externo;
    USB, não vem no padrão de cor azul, deixando a gente na dúvida se é 3.0 ou não, conforme foto!
    Espaço interno, mesmo sabendo que não teria 128 gigas, ao atualizar o Windows o produto deixou praticamente com a metade!
    Não poder trocar o tamanho da memória de armazenamento.

    Apr 21,2018

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  • Filippo
    Fantastico prodotto
    Color:Silver Size:6GB RAM + 128GB ROM
    Pros:
    dimensioni perfette per lavorare e trasportare comodamente.

    sistema operativo Windows 10

    6 GB di RAM

    prestazioni ottime
    Cons:
    nessuna

    Nov 24,2017

    Was this review helpful?

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