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Home > > Tablet PCs

Customer Questions & AnswersAsk a question

  • All (11)
  • Product information (8)
  • Stock status (0)
  • Payment (0)
  • About shipping (3)
  • Others (0)
  • Q

    is this Windows 10 Home or Professional?

    By Florian Keller Oct-01/2017 02:10:19

    A

    Dear Florian,


    Thank you for your inquiry.

    It is Windows 10 Home.

  • Q

    if I get this on pre order when will it be shipped? or will it be shipped straight away?

    By Ellie Sep-18/2017 02:09:41

    A

    Hello Ellie,
    We will ship this item after presale.

  • Q

    Hi, Is it possible to connect a HDMI display through the USB type C port (with the appropriate adapter, of course)? What is the maximum output resolution in this case? Thanks in advance

    By Joaquim Santana Sep-12/2017 12:09:22

    A

    Dear Joaquim,


    Thank you for your inquiry.

    Sorry, it is impossible to connect a HDMI display through the USB type C port.

  • Q

    can you send me by UPS?

    By Ilan Sep-03/2017 11:09:39

    A

    Hello Ilan,


    The shipping time depends on the shipping method selected during the checkout.


    We have 3 methods of shipping items to you, please see the estimated delivery times below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Hi. I am very interesting. Can you send this by UPS or DHL post? I mean, by private couriers. If answer is YES: how much shipping? thanks.

    By Ilan Sep-03/2017 03:09:39

    A

    Hello Ilan,
    We can ship to your country via

    Priority Line 15 - 20 business days $23.01

    Expedited Shipping 3 - 7 business days $74.69


  • Q

    Is there a keyboard and stylus set for this order?

    By shin Aug-31/2017 05:08:57

    A

    Hello shin,


    Yes, please check it as below:

    https://www.gearbest.com/chuwi-surbook-keyboard-_gear/.


    Let me know if you need any further assistance.


  • Q

    Is it a set of keyboard and stylus when you buy it now?

    By shin Aug-31/2017 04:08:11

    A

    Hello shin,


    Sorry it just included below items:

    Tablet PC: 1
    Power Adapter: 1
    English Manual : 1.


    Let me know if you need any further assistance.


  • Q

    In the description of offers, you put a tablet and a keyboard and a stylus pen, all for 378,95 €. is okay?, other question, the keyboard is possible in spanish?. thanks

    By samuel coloma Aug-30/2017 02:08:00

    A

    Hello samuel,



    Package Contents


    Tablet PC: 1
    Power Adapter: 1
    English Manual : 1


    Sorry, there are no keyboard and stylus pen in the package.

    Note: The keyboard in the pictures is not included.

    Sorry, it can not be in spanish.

  • Q

    where can i buy a UK keyboard for this laptop?

    By joe Aug-28/2017 11:08:07

    A

    Hello joe,
    You can check https://www.gearbest.com/tablet-pcs/pp_718949.html

  • Q

    Is there a German keyboard for this?

    By Joerg Aug-28/2017 05:08:52

    A

    Hello Joerg,

    Note: The keyboard in the pictures is not included.

Prev 1 2Go To: GO

  • Q

    is this Windows 10 Home or Professional?

    By Florian Keller Oct-01/2017 02:10:19

    A

    Dear Florian,


    Thank you for your inquiry.

    It is Windows 10 Home.

  • Q

    Hi, Is it possible to connect a HDMI display through the USB type C port (with the appropriate adapter, of course)? What is the maximum output resolution in this case? Thanks in advance

    By Joaquim Santana Sep-12/2017 12:09:22

    A

    Dear Joaquim,


    Thank you for your inquiry.

    Sorry, it is impossible to connect a HDMI display through the USB type C port.

  • Q

    Is there a keyboard and stylus set for this order?

    By shin Aug-31/2017 05:08:57

    A

    Hello shin,


    Yes, please check it as below:

    https://www.gearbest.com/chuwi-surbook-keyboard-_gear/.


    Let me know if you need any further assistance.


  • Q

    Is it a set of keyboard and stylus when you buy it now?

    By shin Aug-31/2017 04:08:11

    A

    Hello shin,


    Sorry it just included below items:

    Tablet PC: 1
    Power Adapter: 1
    English Manual : 1.


    Let me know if you need any further assistance.


  • Q

    In the description of offers, you put a tablet and a keyboard and a stylus pen, all for 378,95 €. is okay?, other question, the keyboard is possible in spanish?. thanks

    By samuel coloma Aug-30/2017 02:08:00

    A

    Hello samuel,



    Package Contents


    Tablet PC: 1
    Power Adapter: 1
    English Manual : 1


    Sorry, there are no keyboard and stylus pen in the package.

    Note: The keyboard in the pictures is not included.

    Sorry, it can not be in spanish.

  • Q

    where can i buy a UK keyboard for this laptop?

    By joe Aug-28/2017 11:08:07

    A

    Hello joe,
    You can check https://www.gearbest.com/tablet-pcs/pp_718949.html

  • Q

    Is there a German keyboard for this?

    By Joerg Aug-28/2017 05:08:52

    A

    Hello Joerg,

    Note: The keyboard in the pictures is not included.

  • Q

    Can you play movies on the tablet.

    By Rodney Greenwood Aug-17/2017 05:08:06

    A

    Hello Rodney,

    Yes, this tablet can play movies.

    Thank you for your inquiry.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    if I get this on pre order when will it be shipped? or will it be shipped straight away?

    By Ellie Sep-18/2017 02:09:41

    A

    Hello Ellie,
    We will ship this item after presale.

  • Q

    can you send me by UPS?

    By Ilan Sep-03/2017 11:09:39

    A

    Hello Ilan,


    The shipping time depends on the shipping method selected during the checkout.


    We have 3 methods of shipping items to you, please see the estimated delivery times below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Hi. I am very interesting. Can you send this by UPS or DHL post? I mean, by private couriers. If answer is YES: how much shipping? thanks.

    By Ilan Sep-03/2017 03:09:39

    A

    Hello Ilan,
    We can ship to your country via

    Priority Line 15 - 20 business days $23.01

    Expedited Shipping 3 - 7 business days $74.69


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!