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Home > > Tablet PCs

Customer Questions & AnswersAsk a question

  • All (30)
  • Product information (23)
  • Stock status (5)
  • Payment (0)
  • About shipping (2)
  • Others (0)
  • Q

    Is this tablet have OTA to Android 7.1 or Android 8.0?

    By Ben Nov-30/2017 12:11:46

    A

    Hello Ben,
    This item is Android 6.0 .It supports ota .

  • Q

    Does it support support OTG? Thanks

    By Fabio Nov-25/2017 01:11:45

    A

    Hello Fabio,


    Yes, it can support OTG.


    Let me know if you need any further assistance.


  • Q

    Good afternoon I would like to know if this tablet comes with a European plug adapter and which is the delivery time to Italy. Thank you

    By Massimiliano Nov-18/2017 08:11:03

    A

    Hello Massimiliano,


    We will send an adapter with all our products according to the order's country of delivery.

    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Do you stock the white?

    By Taka Nov-01/2017 05:11:16

    A

    Hello Taka,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    Good day, only memory card up to 64GB?

    By Rodrigo Oct-27/2017 07:10:27

    A

    Hello Rodrigo,


    RAM: 3GB
    ROM: 16GB
    External Memory: TF card up to 64GB (not included)

  • Q

    Does it come with european charger?

    By Costas Oct-13/2017 09:10:15

    A

    Hello Costas,


    We will send an adapter with all our products according to the order's country of delivery.


  • Q

    Stock?

    By George Sep-28/2017 09:09:10

    A

    Hello George,
    We are sorry this item not in stock now, we except ship between Oct 2 - Oct 5.

  • Q

    i m from india.. i ordered tis product... whether this price includes all taxes.. or i need to pay extra money while delivery

    By mithran Sep-25/2017 08:09:18

    A

    Hello mithran,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    STOCK?

    By kevin Sep-24/2017 01:09:06

    A

    Hello kevin,
    We are sorry this item not in stock now, we except ship this item between Sep 28 - Oct 2.

  • Q

    does that tablet make phone calls?

    By giorgosaf Sep-20/2017 09:09:56

    A

    Dear giorgosaf,


    Thank you for your inquiry.

    Sorry, it doesn't support SIM-Card.

    You can not call with it.

Prev 1 23Go To: GO

  • Q

    Is this tablet have OTA to Android 7.1 or Android 8.0?

    By Ben Nov-30/2017 12:11:46

    A

    Hello Ben,
    This item is Android 6.0 .It supports ota .

  • Q

    Does it support support OTG? Thanks

    By Fabio Nov-25/2017 01:11:45

    A

    Hello Fabio,


    Yes, it can support OTG.


    Let me know if you need any further assistance.


  • Q

    Good afternoon I would like to know if this tablet comes with a European plug adapter and which is the delivery time to Italy. Thank you

    By Massimiliano Nov-18/2017 08:11:03

    A

    Hello Massimiliano,


    We will send an adapter with all our products according to the order's country of delivery.

    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Good day, only memory card up to 64GB?

    By Rodrigo Oct-27/2017 07:10:27

    A

    Hello Rodrigo,


    RAM: 3GB
    ROM: 16GB
    External Memory: TF card up to 64GB (not included)

  • Q

    Does it come with european charger?

    By Costas Oct-13/2017 09:10:15

    A

    Hello Costas,


    We will send an adapter with all our products according to the order's country of delivery.


  • Q

    does that tablet make phone calls?

    By giorgosaf Sep-20/2017 09:09:56

    A

    Dear giorgosaf,


    Thank you for your inquiry.

    Sorry, it doesn't support SIM-Card.

    You can not call with it.

  • Q

    Can I go to the internet with my SIM-Card (mobile data) or only WLAN ?

    By Bo Sep-17/2017 04:09:41

    A

    Hello Bo,

    It doesn't support SIM-Card and you can only go to the internet via WIFI.

  • Q

    Hello. Which kind of power adapter plug is provided with this tablet ? Is it shipped with an European power adapter plug ? (In one video there is a client who's showing an US plug..) . Thanks.

    By Michele Sep-16/2017 07:09:07

    A

    Hello Michele,

    It has China plug.

    We will send you an adapter for free and you can use it in your country.

  • Q

    Does it come with google playstore?

    By Amitabh Bissoon Aug-31/2017 11:08:08

    A

    Hello Amitabh,
    This item supports google playstore .

  • Q

    what is it the lte band for this tablet?

    By michael Aug-07/2017 07:08:35

    A

    Hello michael,
    Dual Band 2.4GHz / 5.0GHz WiFi
    802.11b/g/n/ac wireless Internet, allows you to connect to the Web while within range of an available wireless network.

Prev 1 23Go To: GO

  • Q

    Do you stock the white?

    By Taka Nov-01/2017 05:11:16

    A

    Hello Taka,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    Stock?

    By George Sep-28/2017 09:09:10

    A

    Hello George,
    We are sorry this item not in stock now, we except ship between Oct 2 - Oct 5.

  • Q

    STOCK?

    By kevin Sep-24/2017 01:09:06

    A

    Hello kevin,
    We are sorry this item not in stock now, we except ship this item between Sep 28 - Oct 2.

  • Q

    Hello,i want to know when this productin ehite colour will be in stock Thank you

    By chris Sep-09/2017 05:09:38

    A

    Hello kasp123,
    We except in stock on Sept 27.

  • Q

    Hello, i want to know when this product in white colour wil be in stock???????

    By kasp123 Sep-09/2017 05:09:28

    A

    Hello kasp123,
    We except in stock on Sept 27.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    i m from india.. i ordered tis product... whether this price includes all taxes.. or i need to pay extra money while delivery

    By mithran Sep-25/2017 08:09:18

    A

    Hello mithran,


    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Q

    Hi! Where is this item sent from? I can't really see it anywhere and im not keen on paying taxes as it can be quite expensive in Denmark. Regards, Mikkel

    By Mikkel Aug-09/2017 11:08:09

    A

    Hello Mikkel,

    It will be shipped from China.

    If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations.


    For more details, please check your local customs website.

    See our FAQ's here: http://www.gearbest.com/about/faq.html


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!