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Home > > Televisions

Customer Questions & AnswersAsk a question

  • All (9)
  • Product information (5)
  • Stock status (0)
  • Payment (0)
  • About shipping (3)
  • Others (1)
  • Q

    Have DVBT-2 and HEVC Dcoder ???

    By Luigi Alessandro Mar-19/2018 04:03:47

    A

    Hello Luigi,
    This TV doesn't work with DVB T2 + S2 + C and only works with DTMB, the Chinese standard.

  • Q

    What is the dimensions of the package and what is the exact weight of the package (pack + tv) ?

    By Nikolas Feb-04/2018 11:02:52

    A

    Hello Nikolas,
    Thanks for your inquiry.

    Package weight: 17.5000 kg
    Package size (L x W x H): 113.50 x 71.50 x 21.00 cm / 44.68 x 28.15 x 8.27 inches

  • Q

    Hi I want to buy but I don't know whait is Warehouse Options: China G-W-4 G-W-16 G-W-6 what does mean g-w 16 or 6 ?? thanks

    By BRUNO Jan-20/2018 04:01:01

    A

    Hello BRUNO,

    G-W-16 is in Spain.

    G-W-6 is in France.

    The item is in stock now,please feel free to order it.

    Best Regards



  • Q

    Does it come with a Digital tuner? if so what standard does it come with? DVB-T?

    By Augusto Jan-19/2018 08:01:54

    A

    Hello Augusto,


    Sorry.It not have a Digital tuner


    Package Contents: 1 x Original Xiaomi Mi TV, 1 x Remote Controller, 1 x Adapter

  • Q

    Hello, how many time does it took to arrive in Portugal ? Thanks

    By Micael Jan-02/2018 03:01:18

    A

    Hello Micael,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Does this TV arrive in Brazil?

    By Marlon Nov-29/2017 08:11:53

    A

    Hello Marlon,


    Yes, it can be shipped to Brazil.


    Let me know if you need any further assistance.


  • Q

    Hi, what country power plug does the TV come with? Can it be used in Hong Kong / UK?

    By Rob Nov-28/2017 09:11:17

    A

    Hello Rob,


    We will send an adapter with all our products according to the order's country of delivery.


  • Q

    have the italian language?

    By Rosaria Nov-23/2017 04:11:05

    A

    Hello Rosaria,
    For the item, please note that the default language is Chinese. It can be changed to English after downloading the APP attached.

  • Q

    Does this product have English Language pre-installed? Is an Android TV? Thanks.

    By Mobyspace Nov-07/2017 03:11:54

    A

    Hello Mobyspace,
    The default language is Chinese. It can be changed to English after downloading the APP attached.

  • Q

    Have DVBT-2 and HEVC Dcoder ???

    By Luigi Alessandro Mar-19/2018 04:03:47

    A

    Hello Luigi,
    This TV doesn't work with DVB T2 + S2 + C and only works with DTMB, the Chinese standard.

  • Q

    What is the dimensions of the package and what is the exact weight of the package (pack + tv) ?

    By Nikolas Feb-04/2018 11:02:52

    A

    Hello Nikolas,
    Thanks for your inquiry.

    Package weight: 17.5000 kg
    Package size (L x W x H): 113.50 x 71.50 x 21.00 cm / 44.68 x 28.15 x 8.27 inches

  • Q

    Does it come with a Digital tuner? if so what standard does it come with? DVB-T?

    By Augusto Jan-19/2018 08:01:54

    A

    Hello Augusto,


    Sorry.It not have a Digital tuner


    Package Contents: 1 x Original Xiaomi Mi TV, 1 x Remote Controller, 1 x Adapter

  • Q

    Hi, what country power plug does the TV come with? Can it be used in Hong Kong / UK?

    By Rob Nov-28/2017 09:11:17

    A

    Hello Rob,


    We will send an adapter with all our products according to the order's country of delivery.


  • Q

    Does this product have English Language pre-installed? Is an Android TV? Thanks.

    By Mobyspace Nov-07/2017 03:11:54

    A

    Hello Mobyspace,
    The default language is Chinese. It can be changed to English after downloading the APP attached.

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Hi I want to buy but I don't know whait is Warehouse Options: China G-W-4 G-W-16 G-W-6 what does mean g-w 16 or 6 ?? thanks

    By BRUNO Jan-20/2018 04:01:01

    A

    Hello BRUNO,

    G-W-16 is in Spain.

    G-W-6 is in France.

    The item is in stock now,please feel free to order it.

    Best Regards



  • Q

    Hello, how many time does it took to arrive in Portugal ? Thanks

    By Micael Jan-02/2018 03:01:18

    A

    Hello Micael,


    Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


    Please refer to our shipping estimations below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Does this TV arrive in Brazil?

    By Marlon Nov-29/2017 08:11:53

    A

    Hello Marlon,


    Yes, it can be shipped to Brazil.


    Let me know if you need any further assistance.


  • Q

    have the italian language?

    By Rosaria Nov-23/2017 04:11:05

    A

    Hello Rosaria,
    For the item, please note that the default language is Chinese. It can be changed to English after downloading the APP attached.