Customer Questions & AnswersAsk a question
- All (9)
- Product information (5)
- Stock status (0)
- Payment (0)
- About shipping (3)
- Others (1)
-
Q
Have DVBT-2 and HEVC Dcoder ???
By Luigi Alessandro Mar-19/2018 04:03:47
AHello Luigi,
This TV doesn't work with DVB T2 + S2 + C and only works with DTMB, the Chinese standard. -
Q
What is the dimensions of the package and what is the exact weight of the package (pack + tv) ?
By Nikolas Feb-04/2018 11:02:52
AHello Nikolas,
Thanks for your inquiry.Package weight: 17.5000 kg
Package size (L x W x H): 113.50 x 71.50 x 21.00 cm / 44.68 x 28.15 x 8.27 inches -
Q
Hi I want to buy but I don't know whait is Warehouse Options: China G-W-4 G-W-16 G-W-6 what does mean g-w 16 or 6 ?? thanks
By BRUNO Jan-20/2018 04:01:01
AHello BRUNO,
G-W-16 is in Spain.
G-W-6 is in France.
The item is in stock now,please feel free to order it.
Best Regards
-
Q
Does it come with a Digital tuner? if so what standard does it come with? DVB-T?
By Augusto Jan-19/2018 08:01:54
AHello Augusto,
Sorry.It not have a Digital tuner
Package Contents: 1 x Original Xiaomi Mi TV, 1 x Remote Controller, 1 x Adapter
-
Q
Hello, how many time does it took to arrive in Portugal ? Thanks
By Micael Jan-02/2018 03:01:18
AHello Micael,
Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.
Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)
Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
-
Q
Does this TV arrive in Brazil?
By Marlon Nov-29/2017 08:11:53
AHello Marlon,
Yes, it can be shipped to Brazil.
Let me know if you need any further assistance.
-
Q
Hi, what country power plug does the TV come with? Can it be used in Hong Kong / UK?
By Rob Nov-28/2017 09:11:17
AHello Rob,
We will send an adapter with all our products according to the order's country of delivery.
-
Q
have the italian language?
By Rosaria Nov-23/2017 04:11:05
AHello Rosaria,
For the item, please note that the default language is Chinese. It can be changed to English after downloading the APP attached. -
Q
Does this product have English Language pre-installed? Is an Android TV? Thanks.
By Mobyspace Nov-07/2017 03:11:54
AHello Mobyspace,
The default language is Chinese. It can be changed to English after downloading the APP attached.
-
Q
Have DVBT-2 and HEVC Dcoder ???
By Luigi Alessandro Mar-19/2018 04:03:47
AHello Luigi,
This TV doesn't work with DVB T2 + S2 + C and only works with DTMB, the Chinese standard. -
Q
What is the dimensions of the package and what is the exact weight of the package (pack + tv) ?
By Nikolas Feb-04/2018 11:02:52
AHello Nikolas,
Thanks for your inquiry.Package weight: 17.5000 kg
Package size (L x W x H): 113.50 x 71.50 x 21.00 cm / 44.68 x 28.15 x 8.27 inches -
Q
Does it come with a Digital tuner? if so what standard does it come with? DVB-T?
By Augusto Jan-19/2018 08:01:54
AHello Augusto,
Sorry.It not have a Digital tuner
Package Contents: 1 x Original Xiaomi Mi TV, 1 x Remote Controller, 1 x Adapter
-
Q
Hi, what country power plug does the TV come with? Can it be used in Hong Kong / UK?
By Rob Nov-28/2017 09:11:17
AHello Rob,
We will send an adapter with all our products according to the order's country of delivery.
-
Q
Does this product have English Language pre-installed? Is an Android TV? Thanks.
By Mobyspace Nov-07/2017 03:11:54
AHello Mobyspace,
The default language is Chinese. It can be changed to English after downloading the APP attached.
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-
Q
Hi I want to buy but I don't know whait is Warehouse Options: China G-W-4 G-W-16 G-W-6 what does mean g-w 16 or 6 ?? thanks
By BRUNO Jan-20/2018 04:01:01
AHello BRUNO,
G-W-16 is in Spain.
G-W-6 is in France.
The item is in stock now,please feel free to order it.
Best Regards
-
Q
Hello, how many time does it took to arrive in Portugal ? Thanks
By Micael Jan-02/2018 03:01:18
AHello Micael,
Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.
Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-40 business days
3) Priority Line: 5-25 business days (Only available for certain countries)
Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
-
Q
Does this TV arrive in Brazil?
By Marlon Nov-29/2017 08:11:53
AHello Marlon,
Yes, it can be shipped to Brazil.
Let me know if you need any further assistance.
-
Q
have the italian language?
By Rosaria Nov-23/2017 04:11:05
AHello Rosaria,
For the item, please note that the default language is Chinese. It can be changed to English after downloading the APP attached.