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VOYO V2 TV Box Windows 10 4K

- 5000MAH BATTERY + 64GB SSD US PLUG 135833408

with 5000mAh Battery 2GB RAM 32GB ROM Intel Baytrail T Z3735 Quad-Core HDMI WiFi Bluetooth

Brand: Voyo 4.76 119 Customer Reviews | 99 answered questions

Price: 0

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5000MAH BATTERY + 64GB SSD
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Main Features:
● Built-in 5000mAh lithium battery, can be used as mobile power bank, fully meets your power supply needs at anywhere anytime.
●Genuine Windows 10 OS: rapid and stable, which can give you access to over 800,000 APPs including Facebook, Youtube, Picasa and more.
● Professional 2.4G WiFi, offering a more stable WiFi signal to enjoy a higher quality video experience.
●2GB DDR3 RAM + 32GB eMMC ROM gives you more space to download your favorite apps and caches to browse websites, play games, run apps, watch movies more smoothly.
●Bluetooth 4.0 connectivity: easy pairing with most Bluetooth-enabled devices ( computer, mobile phone, keyboard, and others ).
●HDMI connector: you can go directly to let your TV and VOYO V2 are connected through a HDMI cable and set up your home cinema for the best 1080P HD multimedia experience.
● Comes with a RJ45 port for 10 / 100M Ethernet which provides a strong network extension.
● Unique tempered glass body and mirror surface is designed to protect your VOYO V2 TV Box from scratch damage, durable to use.
●XBMC supported. XBMC can be used to play almost all popular audio and video formats.
●Ultra slim size ( only 13.1 x 8.3 x 1.6cm ), perfect for carrying and outing.

Specification

General	Brand: Voyo Model: V2 Type: TV Box System: Windows 10 CPU: Intel Baytrail T Z3735 Core: Quad Core GPU: Intel HD Graphic RAM: 2G RAM Type: DDR3 ROM: 32G TV Box Features: XBMC Color: Golden
Media Supported	Decoder Format: H.263,H.264,H.265,HD MPEG4 Video format: 1080P,4K Audio format: ACC,RM Support 5.1 Surround Sound Output: No
Product Details	Support XBMC: Yes 5G WiFi: No WIFI: IEEE 802.11 b/g/n Bluetooth: Bluetooth4.0 Power Supply: Charge Adapter Interface: HDMI,Micro USB,RJ45,USB2.0 Language: Multi-language Other Features: 5000mAh Lithium-ion Battery HDMI Version: 1.4 Other Functions: 3D Games,3D Video,Airplay,DLNA,ISO Files,Miracast,NTSC,PAL External Subtitle Supported: No
Firmware Information	System Bit: 32Bit
Power Requirement	Power Type: Rechargeable
Dimension and Weight	Product weight: 0.2160 kg Package weight: 0.5100 kg Product size (L x W x H): 13.10 x 8.30 x 1.60 cm / 5.16 x 3.27 x 0.63 inches Package size (L x W x H): 15.00 x 10.00 x 3.00 cm / 5.91 x 3.94 x 1.18 inches
Package Contents	Package Contents: 1 x VOYO V2 TV Box with 5000mAh Battery, 1 x Power Adapter, 1 x English Manual

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Customer Reviews

4.76 out of 5

5 Star 91
4 Star 27
3 Star 1
2 Star 0
1 Star 0

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Mattia S
Yes (0) Color: 5000MAH BATTERY + 64GB SSD Size: US Plug

tutto ok

posso fare questa recensione perchè in passato ho comprato lo stesso minipc. avevo deciso di comprarlo nuovamente ma mi è arrivato guasto e l'ho spedito indietro e ho ottenuto il rimborso. servizio clienti gearbest valido ma ho perso molto tempo.

per quanto riguarda il minipc posso dire che rispetto agli altri modelli ha un secondo hard disk da ben 64gb e una batteria che nella pratica è come avere un UPS o fuori casa come power bank.

testato win10 tutto bene anche aggiornamento ad anniversary no problem. secondo hard disk dopo qualche mese non lo vedo più penso sia guasto ma non mi interessa spedire in china per avere il servizio di riparazione gearbest.

quando avrò tempo proverò a sostituire l'unita ssd interna.

come prestazioni è nella norma per la prima generazione di processori atom Z3635F ottimo per l'utilizzo di office e web browsing. rispetto ai pc tradizionali c'è una lentezza ma è normale.

Suggestion

non consiglio di formattare il pc perchè ho letto in rete che si blocca perchè ha una sua versione adhoc di win10 preistallata.

non consiglio neppure di usare la funzione di reset presente in win10 preistallato.

supporto clienti inesistente come tutti i produttori chinesi prima di vendere sono sempre presenti dopo ci sono solo forum deserti e non rispondono alle mail
Feb 19,2017
JörgNL

Yes (0) Color: 5000MAH BATTERY + 64GB SSD Size: EU Plug

Good product

Cheap. It does what's it supposed to do. Silent. Low on energy use. Build quality looks good, it's a firm device.

I bought this little computer to use it as a cheap and silent PC for surfing, e-mail and writing an occasional letter. The machine does what it's supposed to do. Boots fast, is silent, is fast enough, doesn't use a lot of space and it uses little energy. This was a good buy.

Suggestion

Only one USB slot, so had to buy a little hub.
No VGA connection, so had to buy a HDMI to VGA cable.
On a cold boot it froze every time, so i had to reboot every time. Fixed that by turning of the fast boot option in Windows 10.
Wifi reception is not really good, have to use the ethernet cable.

Mar 13,2016
Frode.A
Yes (1) Color: 5000MAH BATTERY + 64GB SSD Size: EU Plug

Great

A smart minpc for Windows users.
Works fine and do the job.
Streaming movies pics and other stuff on the tv from the network. VLC player works fine.

The Voyo V2 works like a cheap laptop..
Useful machine to bring whit you whit the 64GB ssd disk..
Easy to install your upp in a minute

Suggestion

Getting warm
The WIFI is slow
Really miss one more USB port.
Jan 09,2016
Ian

Yes (1) Color: 5000MAH BATTERY + 64GB SSD Size: US Plug

I am amazed

I absolutely love this device. It is as small as my wallet, looks beautiful and feels solid. All of the devices that were advertised work great. I even like the operating system: Microsoft has finally done something right again. Every friend I have shown this box to have been similarly impressed. One even went so far as to order his own the next day.

Suggestion

Nothing bad to say.

Nov 25,2015
Runarsson

Yes (1) Color: 5000MAH BATTERY + 64GB SSD Size: EU Plug

A decent small PC - great for TV

Voyo V2 is impressive considering the price, is a very lightweight computer and actually is a great design. No shame having it in your living room.
It is not a powerful PC but does the job it is required by me effortlessly.
Basic use for me is an "add on" for my TV and I've been using it as my Plex server without any special problems

Suggestion

I have not used the battery, actually "useless" with the current usage but I guess a nice thing to have (not many power outage problems where I live)
I would have preferred 2 USB ports since I had to add a USB hub and it doesn't look "fancy" so close to my TV.
When playing games it becomes a bit hot but I generraly have not yet had any issues because of heat.
The "biggest problem" has been with finding the correct keyboard/mouse combination to use with this PC.

Oct 10,2016
Kay

Yes (0) Color: 5000MAH BATTERY + 64GB SSD Size: UK Plug

Brilliant Item Honestly!

The Built-in Battery idea is amazing becomes a Powerbank one minute & a standalone mini PC the next on the go! Obviously you'd need a screen to view on the go such as a TV but you can use this in a Hotel room with their TVs incase you need access to a quick PC to use with WiFi without having to carry around the laptop!

Top Product!

Suggestion

Shame its not a Micro USB for charging as this would have been amazing but everything else is perfect.

Dec 17,2015
Roderick
Yes (0) Color: 5000MAH BATTERY + 64GB SSD Size: EU Plug

Super good looking

Super good looking "pc", good price, batterij (which can be use as powerbank), normal HDMI out, EU plug possible

The machines works perfect, when I start the machine it booths in a few seconds. YouTube and other video platforms (incl. local platforms) work great. Much better than my "smart TV"!

Suggestion

had a lot of updates, os was preinstalled with account (local account) but couldn't activate Windows. After a few restarts I could activate Windows. Super slow shipment, I waited over 2 months
Nov 27,2015
Dani
Yes (0) Color: 5000MAH BATTERY + 64GB SSD Size: EU Plug

VOYO V2 TV Box with 5000mAh Battery / 64GB SSD

Excellent equipment, robust, small and light.
Good hardware and windows pre installed ready to go.
I also want to thank the support of the customer of the gearbest for having forwarded the charger that came that did not work.

Suggestion

For the price I bought and the assistance I had I have nothing against
Jan 17,2017
IdahoTech

Yes (0) Color: 5000MAH BATTERY + 64GB SSD Size: US Plug

Sr. IT /Network Admin

Small and Compact
Internal Battery
Not bad for Size and Memory
Windows 10 Pre-Installed and runs to my surprise quite well
Great for Media PC or Extra PC in Computer room for play or browsing

Not a bad system at all. I am please with it so far and I am impressed by its speed.

Suggestion

Does heat up after some time.
Ordered in October and just got last week 3rd week in December
One Normal USB port
Wireless leaves a lot to the imagination. Wired is the way to go on this system. So if you are using it for your TV then wired is a must.

I have had the system only for a week but so far I am impressed with what I have seen. The one USB port is a disappointment, however knew that going into it.

Also having problem installing some of the software from the Microsoft store to the Secondary Drive on the system. Hopefully can figure this out so I do not use up the main storage with software from Microsoft.

Nov 25,2015
Laxman Nale

Yes (0) Color: 5000MAH BATTERY + 64GB SSD Size: EU Plug

Good Product - Win10 activated

Very useful Product.
Genuine and activated Windows 10.
Small size.
32GB+64GB
Smooth operation, runs without problems.
Good for office/web use.

The Built-in Battery idea is amazing becomes a Powerbank one minute & a standalone mini PC the next on the go!

Suggestion

Single Full USB port + only 2 GB Ram.

Jan 05,2016

FAQ for VOYO V2 TV Box Windows 10 4K

How to connect your Android TV box?

More details: Still don’t how to connect your Android TV box?
How to restore the TV box back to factory?

You can refer to this post: WhoHoo! TV box factory reset is easier than ever!
What is TV box and how does it work?

What is TV box and how does it work?
TV box or TV dongle: which would you choose?

You can refer to this post: TV box or TV dongle: which would you choose?
Why is the screen blurry on start up?

Check the HDMI connection, also you can change a new HDMI cable.
Why does the box stay on the splash screen and cannot get into the system?

This is mainly caused by incorrect power cut when the box is still operating, try to reset your box.
Why can't i download some Apps?

Ensure the system supports the Apps you download, upgrade the firmware if necessary.
What can i do when WiFi connection doesn't work?

You can refer to this post: 6 solutions to solve a TV box that won't connect to WIFI
Other issues about TV box: language, freeze on the interface?

You can visit our blog: Top 10 FAQs of TV Box
Common issues about Xiaomi Mi tv.

You can refer to this post: Xiaomi Mi TV common problems & solutions
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Customer Questions & Answers

All(99)
Product Information(50)
Stock Status(14)
Payment(7)
About Shipping(15)
Others(10)

Q Please, I need to know about power adapter. What is the voltage and amperage of this product? Thank you By Francisnei Machado Jan-31/2017 19:02:45: A

Hello Francisnei,
Thank you for your inquiry.
The voltage and amperage of this product is 5V.
We will offer you an Power Adapter according to your address.
Please feel free to contact us if further questions.Thank you for your attention.

Q Hi can this work on Australian power? What is the power supply? Thanks By Paez Jan-26/2017 03:51:01: A

Hello Paez

Thank you for your inquiry.
It can work on Australian power. It is Australian power supply.
Thank you, Let me know if you need any help.
Have a nice day!

Q How can I pay via Paypal By Jakhongir Jan-20/2017 11:41:18: A

Hello Jakhongir
Add the items to your shopping cart, and proceed to checkout. You will see the optionss to pay. But sorry this prodcut is discontinued. Thank you for your support and inquiry.

Q Hi, does this Box support MKV and AVI video formats? And does it output 4K video format or just compress to FHD ? By Matt Jan-20/2017 07:57:25: A

Hello Matt,

It supports MKV and AVI video formats. https://support.gw-ec.com/ueditor/php/upload/image/20170121/1484966214509373.png
Thanks for your inquiry.

Q Здравствуйте, есть ли пульт управления приставкой в комплекте? By Igor Jan-18/2017 17:02:43: A

Hello Igor,
Package Contents
Package Contents: 1 x VOYO V2 TV Box with 5000mAh Battery, 1 x Power Adapter, 1 x English Manual

There is no remote control attachment.

Q Can i install other versions of windows like 7 or xp? By Gezgin Jan-15/2017 21:27:20: A

Hello Gezgin,

Please kindly note it doesn't support windows like 7 or xp, it only supports Window 8 and 10.
Have a nice day.

Q Tiene cargador compatible con Spain By M. Luisa Jan-10/2017 13:17:20: A

Hola.,

Gracias por su consulta.
Sí, por favor, tenga la seguridad de que le enviaremos un adaptador de acuerdo con el país en su dirección.

Q Can upgrade to Windows 10 Anniversary ? Thanks By Jade Dec-22/2016 03:56:19: A

Hello Jade,
It can't upgrade to Windows 10 Anniversary.

Q Hello, at the entrance of SKYPE, webcam works with the microphone? No problem as the android os. By Aleks Dec-20/2016 20:43:00: A

Hello Aleks
Yes. it works.

Q hello my natural language is French. The version of windows 10 comes with French or not? thx damien By damien Dec-14/2016 15:17:40: A

Hello damien,
For your problems,we need to contact with our product department confirm it.Please kindly wait 1-2 working days for our following e-mail.Thank you for your understanding.

Q Please, I need to know about power adapter. What is the voltage and amperage of this product? Thank you By Francisnei Machado Jan-31/2017 19:02:45: A

Hello Francisnei,
Thank you for your inquiry.
The voltage and amperage of this product is 5V.
We will offer you an Power Adapter according to your address.
Please feel free to contact us if further questions.Thank you for your attention.

Q Hi can this work on Australian power? What is the power supply? Thanks By Paez Jan-26/2017 03:51:01: A

Hello Paez

Thank you for your inquiry.
It can work on Australian power. It is Australian power supply.
Thank you, Let me know if you need any help.
Have a nice day!

Q Hi, does this Box support MKV and AVI video formats? And does it output 4K video format or just compress to FHD ? By Matt Jan-20/2017 07:57:25: A

Hello Matt,

It supports MKV and AVI video formats. https://support.gw-ec.com/ueditor/php/upload/image/20170121/1484966214509373.png
Thanks for your inquiry.

Q Can i install other versions of windows like 7 or xp? By Gezgin Jan-15/2017 21:27:20: A

Hello Gezgin,

Please kindly note it doesn't support windows like 7 or xp, it only supports Window 8 and 10.
Have a nice day.

Q Tiene cargador compatible con Spain By M. Luisa Jan-10/2017 13:17:20: A

Hola.,

Gracias por su consulta.
Sí, por favor, tenga la seguridad de que le enviaremos un adaptador de acuerdo con el país en su dirección.

Q Can upgrade to Windows 10 Anniversary ? Thanks By Jade Dec-22/2016 03:56:19: A

Hello Jade,
It can't upgrade to Windows 10 Anniversary.

Q hello my natural language is French. The version of windows 10 comes with French or not? thx damien By damien Dec-14/2016 15:17:40: A

Hello damien,
For your problems,we need to contact with our product department confirm it.Please kindly wait 1-2 working days for our following e-mail.Thank you for your understanding.

Q is installed Windows home or pro? By canea Dec-13/2016 11:49:07: A

Hello canea,
Thanks for your inquiry.
It is Windows home.
Have a nice one.

Q 16/5000 Have usb 2.0? By fabio junior ramos Dec-08/2016 11:20:42: A

Hi fabio,

Please kindly view Interface: HDMI,Micro USB,RJ45,USB2.0
Have a nice day.

Q Is the OS genuine? Can it be updated? By Gilbeert Nov-26/2016 04:25:37: A

Hello Gilbeert,
Thank you for your inquiry.
It is the OS genuine, it is better if the customer doesn't update the system.

Q Is this item in stock? By dejohn alexander Apr-03/2016 07:43:24: A

Hi ,
We are pleased to inform it is available for purchase.Have a nice day.

Q Hi , are you going to get back this Voyo in stock with UK plug? and if i order one, are you going to ship in UK? thank you By Teodor Mar-28/2016 17:36:31: A

Hi Teodor,
Thank you for your inquiry. We can ship to UK.
We will match the suitable plug according to order address. Or you can leave a message on the order for the plug you need.

Q Hi. When is this back on stock on EU warehouse? By Cipri Dec-27/2015 02:51:45: A
Hi Cipri,
This item is in stock for immediate shipping now in tha Chian warehouse. e are sorry that we do not have the plan to sell this item in the EU warehouse for the moment. Please pay attention to our website for the update. We hope you enjoy shopping here with us.

Q When will the voyo v2 be back in stock in the EU warehouse? I'd like to order soon but I would have to pay an additional 40 for customs if I order from the CN warehouse. Thank you for your response By Mike Dec-11/2015 15:51:50: A
Hi Mike, I am sorry that this item is unavailable in EU stock for now. We can not sure when it will be available in EU stock. It depends on the customers' demand and the production of this item. We will try to replenish this item in EU as much as we can. Please kindly continually concern this item on our website. For now it is only available in China-Warehouse. Thank you for your understanding. Please feel free to ask further presale questions.

Q you have stock of this product yet? The product comes sealed from the factory when delivery to the recipient ? By Marcos Vinícios Nov-29/2015 05:03:22: A
Thank you for your inquiry.
It is sealed and available for purchase.
Thanks in advance for your order.
Have a nice day.

Q are these in stock? By John Oct-16/2015 23:39:27: A
Hi John,
We are delighted to inform you that the item is in stock and is available for purchase.

Q When you have the product available in the EU warehouse? By João Miguel Magro Oct-12/2015 23:01:29: A
Hi João,
We will not restock it in EU warehouse temporarily.

Q Hi, When you have the product avaible in the EU warehouse? By João Miguel Magro Oct-12/2015 22:47:18: A
Hi João,
We will not restock it in EU warehouse temporarily.

Q Do you have this Product in stock for direct shipment? By Fisnik Oct-09/2015 11:10:57: A
Hi Fisnik,
We are delighted to inform you that the item is in stock and is available for purchase.

Q what is this box and what is it used for....help By tuesday wilson Oct-08/2015 20:27:26: A
Hi tuesday,
If you connect the item with you TV,your tv can be worked as a computer.

Q How can I pay via Paypal By Jakhongir Jan-20/2017 11:41:18: A

Hello Jakhongir
Add the items to your shopping cart, and proceed to checkout. You will see the optionss to pay. But sorry this prodcut is discontinued. Thank you for your support and inquiry.

Q Chiedo quanto costa consegnato in Italia, quindi pagato in euro, e se è possibile pagare in contrassegno. Grazie By Giovanni V. Jan-11/2016 09:22:45: A
Hi Giovanni, please add the items to cart and Proceed to Checkout, then fill the detail destination information. You will see the Available Shipping Methods, Estimated Shipping Time and Insurance when you check out. The delivery cost depends on the shipping method, destination country, package's weight and volume.The Shipping Cost and Grand Total amount will be displayed for each shipping method. GearBest primarily uses PayPal to process secure online payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfer (debit card).We can only accept payment in advance. You can use one of our secure payment methods to pay for your order. For detailed explanation about our payment options, please see: http://www.gearbest.com/about/payment-methods.html Thank you for your kind understanding. Please feel free to ask further p

Q It's possible to you to provide the invoice Italian? By Fil Dec-15/2015 19:07:24: A
Hi Fil, we can only provide the English invoice after the dispatch of order. Thank you for your kind understanding. Please feel free to ask further presale questions.

Q can i pay in europe when he arrives to me?at post office at the day arrives ?with cash..i haven t any card..please answer to me..thanks By mike Dec-10/2015 10:30:38: A
Hi Mike,we can only accept payment in advance. For detailed explanation about our payment options, please see:http://www.gearbest.com/about/payment-methods.html The exchange rate on our website is different from paypal or other payment terms. Please kindly select currency in the top right button on our website. You can pay it in USD or other currency. The exact delivery time depends on the shipping method you choose. The estimated shipping time:Flat Rate Shipping: 10-25 working days. Standard Shipping:7-15 working days. Expedited Shipping:3-7 working days. Generally we need 3-5 business days (excluding non-working days) for processing your order. Total Delivery Time = Processing Time + Packaging Time + Shipping Time Thank you for your inquiry. Please feel free to ask further presale questions. Thank you for your inquiry. Please feel free to

Q 1. Romania nakliyesi var mi ? 2. Odemesi yani ucreti sadece kredi kart la mi olacak, buraya gelince pesin odeme olmuyor mu ? By Tosun Nurullah Dec-08/2015 15:12:46: A
Hi Tosun, please add the items to cart and Proceed to Checkout, then fill the detail destination information. There will be Available Shipping Methods for you to choose.The delivery cost depends on the shipping method, destination country, package's weight and volume.The estimate shipping cost and total amount will be displayed for each shipping method. GearBest primarily uses PayPal to process secure online payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfer (debit card).We can only accept payment in advance. You can use one of our secure payment methods to pay for your order. For detailed explanation about our payment options, please see:
http://www.gearbest.com/about/payment-methods.html Thank you for your understanding. Please feel free to ask further presale questions.

Q also want to ask if can I send you the price by Western Union ? By Mohamed Nov-16/2015 10:38:47: A
Hi Mohamed ,
You can shop safely and securely with any of the following convenient methods and in US dollars.
We do not accept Cash on Delivery.
1.PayPal
2.Pay by credit card directly
3.Pay by credit card via PayPal
4.Wire Transfer
5.Western Union
6.Pay by Boleto Bancario via Ebanx

Q Est ce que le paiement par carte bancaire est sécurisé By PORTER Nov-12/2015 09:06:55: A
Hi Porter, GearBest primarily uses PayPal to process secure online payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover, and bank transfer (debit card).We can only accept payment in advance. You can use one of our secure payment methods to pay for your order. For detailed explanation about our payment options, please see: http://www.gearbest.com/about/payment-methods.html Thank you for your inquiry. Have a nice day!

Q Do you know why you can not send the EU deposit in Romania? I would not be obliged to pay customs duties By DTY Oct-04/2016 16:17:29: A

Hello DTY,
I have checked it for you, because the limit shipping method, this item can't be shipped to your country now from EU warehouse. We will improve it as soon as possible.
Please kindly choose other available items.
Check out our brand new products here: http://www.gearbest.com/new-products/
Grab our best deals here: http://www.gearbest.com/gadget-deals.html

Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html

Q I understand that there will be VOYO V2 in a long time. But they do have in United States. I have one and am waiting for sending another. I want to buy one more for a friend of mine. They can send it to me from USA to Spain, Canary Islands ???? By Severo Mar-27/2016 01:10:28: A

Hello Severo,
Thank you for your inquiry,we can ship it to Spian from China warehouse.Have a nice day.

Q Hi. Can you ship Voyo V2 in Barrow Island , Australia. By Sorin Niculae Feb-01/2016 22:24:23: A
Hi Sorin ,
Thank you for your inquiry.We can ship it to Barrow Island , Australia.Have a nice day.

Q Can you ship Voyo V2 also to Slovenia? It's part of EU but you are currently not shipping it to Slovenia from EU warehouse. By Tomaž Jan-09/2016 15:32:36: A
Hi,
We can not ship to Slovenia from EU warehouse.
We are so sorry for the inconvenience. Our EU warehouse is imperfect at this time, we can only ship to part of the country of The European Union.
We are trying to consummate our EU warehouse.

Q Hi, Can I know how long will it takes to deliver to Singapore? The product come with pre-installed with Windows 10 ready to use? Thanks. By Jason Khoo Dec-28/2015 05:53:59: A
Hi Jason, the exact delivery time depends on the shipping method you choose. The estimated shipping time(excluding non-working days): 1,Flat Rate Shipping: 10 - 25 business days. 2,Standard Shipping:7-15 working days. 3, Expedited Shipping:3-10 working days. Total Delivery Time = Processing Time + Packaging Time + Shipping Time Generally we dispatch it within 7-20 business days (excluding non-working days) after the order payment is confirmed in our system. Read about our Shipping Options > http://www.gearbest.com/about/shipping-methods.html It comes with pre-installed windows 10. Thank you for your inquiry.

Q Hello,i want to buy this,i am from Romania,this product come at home,in how many days? Thank you! By George Dec-10/2015 20:50:52: A
Hi George, we can deliver it to Romania. It will be sent from China by courier, and delivered direct to the destination. The exact delivery time depends on the shipping method you choose. The estimated shipping time:Flat Rate Shipping: 10-25 working days. Standard Shipping:7-15 working days. Expedited Shipping:3-7 working days. Generally we dispatch it within 7-20 business days. Total Delivery Time = Processing Time + Packaging Time + Shipping Time
For a detailed explanation about each shipping method, destinations and approximate delivery times, please see: http://www.gearbest.com/about/shipping-methods.html?jkjl
Thank you for your inquiry. Please feel free to ask further presale questions.

Q can you shipping to saudi arabia? what ship method you use is it Registered mail or Regular mail By Mohamed Dec-02/2015 22:15:55: A
Hi Mohamed,
We can ship to saudi arabia. We will ship this item by Registered mail. Thank you for your inquiry.

Q Hi I need to buy Qty 5, and i need them with UK plug and can they be shipped from a EU warehouse, since i'm in Malta in the EU, and don't want to wait long for them please ? Thanks Anthony By Anthony Nov-30/2015 16:41:54: A
Hi Anthony, generally we need 1-2 business days (excluding non-working days) for processing your order in EU warehouse. Please check the details in following link: http://www.gearbest.com/about/shipping-methods.html Total Delivery Time = Processing Time + Packaging Time + Shipping Time There are some external factors which may cause some delay on delivery time,such as remote locations, peak shopping and shipping periods, holidays and festivals, inclement weather and delay by corresponding customs' operations and express company. Thank you for your inquiry. Please feel free to ask further presale questions.

Q want to ask can you ship to Egypt ? By Mohamed Nov-16/2015 10:37:47: A
Hi Mohamed,
We can ship this item to Egypt.
We hope you enjoy shopping here with us.

Q You can shipping this product in Romania? By Levi Nov-03/2015 21:15:16: A
Hi Levi,
We can ship this product to Romania. Thank you for your inquiry.

Q Здравствуйте, есть ли пульт управления приставкой в комплекте? By Igor Jan-18/2017 17:02:43: A

Hello Igor,
Package Contents
Package Contents: 1 x VOYO V2 TV Box with 5000mAh Battery, 1 x Power Adapter, 1 x English Manual

There is no remote control attachment.

Q Hello, at the entrance of SKYPE, webcam works with the microphone? No problem as the android os. By Aleks Dec-20/2016 20:43:00: A

Hello Aleks
Yes. it works.

Q hi there i would like to know if there is shiping and castum to israel if there is how much it will cost me total By sinai g Jul-01/2016 22:02:51: A

Hello sinai,
-You can see the shipping cost and delivery time during the check out.
Steps to follow: 1.Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
The price shown on the product page is the item price, shipping cost is not included.
Delivery cost depends on the shipping method on many factors such as weight, shipping time and the destination country.
-Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.
For more details: http://www.gearbest.com/about/faq.html

Q what voltage is the power supply By jim Jun-20/2016 11:49:31: A

Thank you for your inquiry.

The power supply is 5V3A.

Have a nice day!

Q Hi, Does this unit comes with remote control? Thanks By Raul May-19/2016 03:32:42: A

Hello Raul，
This unit does not come with remote control.

Q How I get this product in Saudi Arabia. By Afzal Dec-14/2015 10:25:59: A
Hi Afzal, please kindly refer to http://www.gearbest.com/about/about-us.html#nav_section_2 You can pay for order by PayPal and credit card via PayPal. If the total amount more than 300usd, we also can accept payment by western union and bank transfer. Buyers also can pay by credit card directly. For more information,you can refer to http://www.gearbest.com/about/about-us.html Thank you for your kind understanding. Please feel free to ask further presale questions.

Q Hello, I want to know if there is a possibility to 4GB instead of 2GB? and how much it costs? tnx By shay Oct-19/2015 08:59:37: A
Hi shay,
We are sorry this item only has 2GB RAM. Please feel free to ask if you have further questions.

Q Using this shall we use skype? By Narendra G Oct-04/2015 18:43:15: A
Hi Narendra ,
You can use the item with skype.

Q Can it be ship to Norway and those it work With any flat TV With HDMI? Thanks By Henry Oct-03/2015 16:45:14: A
Hi Henry,
We can ship to Norway.It will work with the flat TV With HDMI.

Q it says it comes now with Windows 10, can I get it with Windows 8.1 instead? and how would I order such a downgrade By Fabrizio Sep-27/2015 00:02:23: A
Hi Fabrizio,
We are sorry the Windows 8.1 is not available in our website now.

99 Questions & Answers View All>

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Shipping

There are two key factors which will affect the time you receive your items.

1: Item processing time
After receiving your order,we require some time to test the product to ensure its quality.The exact processing time varies depending on the item.The average processing time is 3 working days.but this can also be affected by the item's stock status. For small quantity orders,the processing time is 1-3days while larger quantity orders may require 2-5days.

2

Shipping methods

China Warehouse:
Shipping Type	Country or Region	Arrive within 1-7 Days	Arrive within 8-15 Days	Arrive within 16-30 Days	Arrive within 31-45 Days	Average Time (Days)
Unregistered Air Mail or Registered Air Mail	United States	0.52%	44.87%	49.88%	3.5%	18.13
	Spain, United Kingdom, Italy, Germany, France & Portugal	5.18%	43.44%	48.34%	1.17%	15
	Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic	2.96%	40.34%	52.54%	3.74%	18.66
	Russia	0%	4.45%	84.41%	11.1%	28
	Japan, Korea	0%	21.30%	68.80%	9.66%	17.75
	Brazil	0%	0%	23.91%	72.09%	38.6
	Turkey	0%	37.75%	59.05%	3.1%	20.33
	Thailand, Singapore & Malaysia	0%	40.39%	56.12%	2.6%	16.2
	Other countries	0.7%	38.79%	47.94%	8.56%	23.57
Priority Line	United States	12.28%	79.05%	7.4%	0.52%	11.75
	Spain, United Kingdom, Italy, Germany, France & Portugal	8.44%	66.56%	23.45%	0.45%	13.55
	Russia	0%	3.48%	75.79%	20.04%	31
	Brazil	2.21%	6%	61.29%	25.46%	30
	Turkey	20.42%	77%	3%	0.08%	10
	Australia	7.67%	86.60%	5.68%	0%	11
	Korea	97.54%	1.57%	0.89%	0%	7
	Japan	95.80%	2.09%	0%	0%	6.84
	Thailand, Singapore & Malaysia	58.96%	41.04%	0%	0%	8.45
	Other countries	22.33%	30.8%	27.62%	17.64%	18.65
Expedited Shipping	ALL countries(EMS)	3.8%	46.8%	26%	15%	14.8
Expedited Shipping	ALL countries(DHL)	65.8%	25.75%	3.86%	0.37%	6.72
GW Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
USA Warehouse:Generally, 3-7 days to a USA address.
ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

Payment

Gearbest.com accepts PayPal,Credit Cards,Wire Transfer,Westem Union, YandexMoney,Webmoney,Boleto,OXXO and BKM as secure payment methods.

1: Paypal
The most convenient payment method in the world.

2: Wire transfer
For orders which exceed $1,500,please contact us at support@gearbest.com.
Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.

3: Western Union
Please contact us at support@gearbest.com for details.
Note: please email us the following information after you have paid via Westem Union:
· Control Number(10 digits)
· The exact amount sent along with the currency
· Name of sender.
· Address of sender

4: YandexMoney、 Webmoney
With YandexMoney and Webmoney, it is convenient and safe for you to pay via credit card、wallet or cash

5: Boleto
For Brazil customers, we accept Boleto: you only need to fill in the payment information, remember your Boleto Voucher information and pay it within 3 days at any Boleto stores.

6: OXXO
For Mexico customers, we accept OXXO: you can choose OXXO payment on our website, and then remember your OXXO Voucher information and pay it within 3 days at any OXXO stores.

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VOYO V2 TV Box Windows 10 4K

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Customer Questions & Answers

Please, I need to know about power adapter. What is the voltage and amperage of this product? Thank you

Hi can this work on Australian power? What is the power supply? Thanks

How can I pay via Paypal

Hi, does this Box support MKV and AVI video formats? And does it output 4K video format or just compress to FHD ?

Здравствуйте, есть ли пульт управления приставкой в комплекте?

Can i install other versions of windows like 7 or xp?

Tiene cargador compatible con Spain

Can upgrade to Windows 10 Anniversary ? Thanks

Hello, at the entrance of SKYPE, webcam works with the microphone? No problem as the android os.

hello my natural language is French. The version of windows 10 comes with French or not? thx damien

Please, I need to know about power adapter. What is the voltage and amperage of this product? Thank you

Hi can this work on Australian power? What is the power supply? Thanks

Hi, does this Box support MKV and AVI video formats? And does it output 4K video format or just compress to FHD ?

Can i install other versions of windows like 7 or xp?

Tiene cargador compatible con Spain

Can upgrade to Windows 10 Anniversary ? Thanks

hello my natural language is French. The version of windows 10 comes with French or not? thx damien

is installed Windows home or pro?

16/5000 Have usb 2.0?

Is the OS genuine? Can it be updated?

Is this item in stock?

Hi , are you going to get back this Voyo in stock with UK plug? and if i order one, are you going to ship in UK? thank you

Hi. When is this back on stock on EU warehouse?

When will the voyo v2 be back in stock in the EU warehouse? I'd like to order soon but I would have to pay an additional 40 for customs if I order from the CN warehouse. Thank you for your response

you have stock of this product yet? The product comes sealed from the factory when delivery to the recipient ?

are these in stock?

When you have the product available in the EU warehouse?

Hi, When you have the product avaible in the EU warehouse?

Do you have this Product in stock for direct shipment?

what is this box and what is it used for....help

How can I pay via Paypal

Chiedo quanto costa consegnato in Italia, quindi pagato in euro, e se è possibile pagare in contrassegno. Grazie

It's possible to you to provide the invoice Italian?

can i pay in europe when he arrives to me?at post office at the day arrives ?with cash..i haven t any card..please answer to me..thanks

1. Romania nakliyesi var mi ? 2. Odemesi yani ucreti sadece kredi kart la mi olacak, buraya gelince pesin odeme olmuyor mu ?

also want to ask if can I send you the price by Western Union ?

Est ce que le paiement par carte bancaire est sécurisé

Do you know why you can not send the EU deposit in Romania? I would not be obliged to pay customs duties

I understand that there will be VOYO V2 in a long time. But they do have in United States. I have one and am waiting for sending another. I want to buy one more for a friend of mine. They can send it to me from USA to Spain, Canary Islands ????

Hi. Can you ship Voyo V2 in Barrow Island , Australia.

Can you ship Voyo V2 also to Slovenia? It's part of EU but you are currently not shipping it to Slovenia from EU warehouse.

Hi, Can I know how long will it takes to deliver to Singapore? The product come with pre-installed with Windows 10 ready to use? Thanks.

Hello,i want to buy this,i am from Romania,this product come at home,in how many days? Thank you!

can you shipping to saudi arabia? what ship method you use is it Registered mail or Regular mail

Hi I need to buy Qty 5, and i need them with UK plug and can they be shipped from a EU warehouse, since i'm in Malta in the EU, and don't want to wait long for them please ? Thanks Anthony

want to ask can you ship to Egypt ?

You can shipping this product in Romania?

Здравствуйте, есть ли пульт управления приставкой в комплекте?

Hello, at the entrance of SKYPE, webcam works with the microphone? No problem as the android os.

hi there i would like to know if there is shiping and castum to israel if there is how much it will cost me total

what voltage is the power supply

Hi, Does this unit comes with remote control? Thanks

How I get this product in Saudi Arabia.

Hello, I want to know if there is a possibility to 4GB instead of 2GB? and how much it costs? tnx

Using this shall we use skype?

Can it be ship to Norway and those it work With any flat TV With HDMI? Thanks

it says it comes now with Windows 10, can I get it with Windows 8.1 instead? and how would I order such a downgrade

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Shipping

Item processing time

Shipping methods

Payment

Paypal

Wire transfer

Western Union

YandexMoney、 Webmoney

Boleto

OXXO

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