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Alfawise A95X R1 TV Box

 -  EU  BLACK 209714102

Alfawise RK3229 Quad Core 32-bit CPU Android 6.0 OS Media Player

Dispatch: Ships on Sep 25

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    • Description
    • Product FAQ
    • Customer Reviews
    • Shipping & Payment
    • Wholesale Inquiry


    Alfawise A95X R1 TV Box

    Main Features:
    ● A high performance of quad-core Cortex A7 CPU can play a wide range of games
    ● Supports 4K. 4K video gives you high-quality video experience
    ● 4K H.265 decoding can help you save 50 percent bandwidth resource, and deliver razor-sharp detail and vibrant images
    ● Android 6.0 version provides you the benefit of using all the latest updates and having access to all the tools, games, and Apps at the play store smoothly
    ● Remote control is powered by 2 x AA battery ( not included )

    Specification

    General

    Brand: Alfawise
    Model: A95X R1
    Type: TV Box
    System: Android 6.0
    CPU: RK3229
    Core: 1.5GHz,Quad Core
    GPU: Mali-400 MP
    RAM: 1G RAM
    RAM Type: DDR3
    ROM: 8G ROM
    Max. Extended Capacity: 32G
    TV Box Features: 5.1 Surround Sound Output

    Media Supported

    Decoder Format: H.263,H.264,H.265,HD MPEG4
    Video format: ASF,AVI,ISO,MKV,MPEG,RM,RMVB,VOB,WMV
    Audio format: AAC,AC3,APE,DDP,DTS,FLAC,HD,MP3,OGG,WMA
    Photo Format: BMP,GIF,JPEG,PNG,TIFF
    Support 5.1 Surround Sound Output: Yes

    Product Details

    Bluetooth: Unsupport
    Power Supply: Charge Adapter
    Interface: AV,DC 5V,HDMI,LAN,SPDIF,TF card,USB2.0
    Language: Multi-language
    DVD Support: No
    HDMI Version: 2.0
    Other Functions: 3D Games,3D Video,DLNA,ISO Files,NTSC,PAL,External Subtitle
    External Subtitle Supported: Yes
    HDMI Function: CEC

    Firmware Information

    System Bit: 32Bit
    WiFi Chip: RTL8189

    Power Requirement

    Power Type: External Power Adapter Mode
    Power Input Vol: 12V,5V

    Dimension and Weight

    Product weight: 0.1200 kg
    Package weight: 0.3700 kg
    Product size (L x W x H): 9.30 x 9.30 x 1.50 cm / 3.66 x 3.66 x 0.59 inches
    Package size (L x W x H): 18.50 x 12.50 x 4.80 cm / 7.28 x 4.92 x 1.89 inches

    Package Contents

    Package Contents: 1 x A95X R1 TV Box, 1 x Power Adapter, 1 x User Manual, 1 x Remote Controller
    Alfawise A95X R1 TV Box RK3229 Quad Core 32-bit CPU Android 6.0 OS

    Alfawise A95X R1 TV Box RK3229 Quad Core 32-bit CPU Android 6.0 OS

    Alfawise A95X R1 TV Box RK3229 Quad Core 32-bit CPU Android 6.0 OS

    Alfawise A95X R1 TV Box RK3229 Quad Core 32-bit CPU Android 6.0 OS

    Alfawise A95X R1 TV Box RK3229 Quad Core 32-bit CPU Android 6.0 OS

    Alfawise A95X R1 TV Box RK3229 Quad Core 32-bit CPU Android 6.0 OS

    Alfawise A95X R1 TV Box RK3229 Quad Core 32-bit CPU Android 6.0 OS

    Alfawise A95X R1 TV Box RK3229 Quad Core 32-bit CPU Android 6.0 OS

    Get these Essentials for Your Product

      FAQ for Alfawise A95X R1 TV Box

      Customer Questions & Answers

      • All (23)
      • Product information (20)
      • Stock status (0)
      • Payment (0)
      • About shipping (2)
      • Others (1)
      • Q

        Hello friends can you explain me how to connect phone to android box I wanna to share my screen, is it possible ? Maybe via DLNA or custom apps need to be installed to use or ? Thanks

        By Nikolas Aug-29/2017 02:08:52

        A

        Dear Nikolas,


        Thank you for your inquiry.

        You can share screen via DLNA.

      • Q

        boa tarde ele vem na lingua portuguesa ? e quantos giga tem de memoria ram e tambem de armazenamento?

        By alex Jul-21/2017 03:07:38

        A

        Hello alex,

        Yes, it can support portuguesa language.

        RAM: 1G
        RAM Type: DDR3
        ROM: 8G
        Max. Extended Capacity: 32G


        Let me know if you need any further assistance.


      • Q

        Has bluetooth

        By Heverton Siva Jul-20/2017 09:07:39

        A

        Hello Heverton,

        Bluetooth: Unsupport

        It can not support bluetooth.

        Let me know if you need any further assistance.


      • Q

        Hello, does this come with google play store installed? Thanks

        By Joywalker Jul-08/2017 06:07:24

        A

        Hello Joywalker,


        Yes, it comes with google play store installed.

        Thank you for your inquiry.

      • Q

        Suports Romanian language? Does the display screen? Is it HD Cable in Package?

        By Pavel Dumitru Jul-06/2017 09:07:04

        A

        Hello Pavel,
        It doesn't support Romanian, it doesn't has screen, the cable is not includ.

      • Q

        Hello, I would need to know what DRM this box supports. Can you run this app (https://play.google.com/store/apps/details?id=com.androidfung.drminfo) on this box and tell me what are the results in Google Widevine DRM section? This will determin if I can buy this box.

        By Maciej Jul-05/2017 07:07:49

        A

        Hello Maciej,
        Thanks for your inquiry.

        The item supports DRM1 and you need to pay for DRM2 and DRM 3.

        It can work on google widevine.

      • Q

        What is custom option mean and what options are available in South Korea? Thank you!

        By Dohyun Jul-04/2017 03:07:17

        A

        Hello Dohyun,
        Thanks for your inquiry.

        You are suggested to use the item with EU PLUG in South Korea.

      • Q

        Can you tell me if this item is sent from the European warehouse? I live in Portugal. Thank you very much.

        By Arranha-mos Jul-03/2017 11:07:16

        A

        Hello Arranha-mos,


        This item is sent from China warehouse.

        Thank you for your inquiry.

      • Q

        Hallo can you install kodi 17.3 to this item befor shipping to me with some mane apps. Thanks

        By khalid alhijazi Jul-02/2017 03:07:31

        A

        Hello khalid,

        You need to download the KODI by yourself when you receive it.

        It supports KODI.

        Hope you can understand.


      • Q

        Will Kodi 17 run on this box?

        By Terry L. Neil Jun-24/2017 10:06:32

        A

        Hello Terry,
        Thank you for your inquiry.

        You can download the KODI 17 on it.

        Let me know if you need any help.

      Prev 1 23Go To: GO

      • Q

        Hello friends can you explain me how to connect phone to android box I wanna to share my screen, is it possible ? Maybe via DLNA or custom apps need to be installed to use or ? Thanks

        By Nikolas Aug-29/2017 02:08:52

        A

        Dear Nikolas,


        Thank you for your inquiry.

        You can share screen via DLNA.

      • Q

        boa tarde ele vem na lingua portuguesa ? e quantos giga tem de memoria ram e tambem de armazenamento?

        By alex Jul-21/2017 03:07:38

        A

        Hello alex,

        Yes, it can support portuguesa language.

        RAM: 1G
        RAM Type: DDR3
        ROM: 8G
        Max. Extended Capacity: 32G


        Let me know if you need any further assistance.


      • Q

        Has bluetooth

        By Heverton Siva Jul-20/2017 09:07:39

        A

        Hello Heverton,

        Bluetooth: Unsupport

        It can not support bluetooth.

        Let me know if you need any further assistance.


      • Q

        Hello, does this come with google play store installed? Thanks

        By Joywalker Jul-08/2017 06:07:24

        A

        Hello Joywalker,


        Yes, it comes with google play store installed.

        Thank you for your inquiry.

      • Q

        Suports Romanian language? Does the display screen? Is it HD Cable in Package?

        By Pavel Dumitru Jul-06/2017 09:07:04

        A

        Hello Pavel,
        It doesn't support Romanian, it doesn't has screen, the cable is not includ.

      • Q

        Hello, I would need to know what DRM this box supports. Can you run this app (https://play.google.com/store/apps/details?id=com.androidfung.drminfo) on this box and tell me what are the results in Google Widevine DRM section? This will determin if I can buy this box.

        By Maciej Jul-05/2017 07:07:49

        A

        Hello Maciej,
        Thanks for your inquiry.

        The item supports DRM1 and you need to pay for DRM2 and DRM 3.

        It can work on google widevine.

      • Q

        Hallo can you install kodi 17.3 to this item befor shipping to me with some mane apps. Thanks

        By khalid alhijazi Jul-02/2017 03:07:31

        A

        Hello khalid,

        You need to download the KODI by yourself when you receive it.

        It supports KODI.

        Hope you can understand.


      • Q

        Will Kodi 17 run on this box?

        By Terry L. Neil Jun-24/2017 10:06:32

        A

        Hello Terry,
        Thank you for your inquiry.

        You can download the KODI 17 on it.

        Let me know if you need any help.

      • Q

        Can this be sent with an AU power pack?

        By Matthew Jun-14/2017 08:06:40

        A

        Hello Matthew,
        This is EU plug,but we can arrange the suitable power adapter.

      • Q

        Can i use it with Panasonic Viera Plasma TV for UTube

        By pete lee Jun-14/2017 06:06:00

        A

        Hello pete ,


        You can install relavant APK to use it with Panasonic Viera Plasma TV for UTube.

      Prev 1 2Go To: GO

      • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
      • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
      • Q

        Can you tell me if this item is sent from the European warehouse? I live in Portugal. Thank you very much.

        By Arranha-mos Jul-03/2017 11:07:16

        A

        Hello Arranha-mos,


        This item is sent from China warehouse.

        Thank you for your inquiry.

      • Q

        hi , how long take to reach this product on bangladesh ?

        By Jewel Haider Jun-16/2017 04:06:09

        A

        Hello Jewel,


        Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


        Please refer to our shipping estimations below:

        1) Expedited Shipping: 7-10 business days

        2) Unregistered Air Mail & Registered Air Mail: 15-35 business days


        Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


      • Q

        What is custom option mean and what options are available in South Korea? Thank you!

        By Dohyun Jul-04/2017 03:07:17

        A

        Hello Dohyun,
        Thanks for your inquiry.

        You are suggested to use the item with EU PLUG in South Korea.

      23 Questions & AnswersView All Ask a question

      Customer Reviews

      Overall Customer Rating:

      4.8 Base on 285 Customer Reviews

      Share your thoughts with other customersWrite a review

      • All (285)
      • Photos (180)
      • Videos (62)
      Sort by: Hot
      • Hot
      • Most helpful
      • Most recent
      • ANTON
        goods
        Pros:
        goods of good quality. I am happy with the product.
        Cons:
        no

        May 24,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • jesus sifuentes
        slim size
        Pros:
        works great, andriod 6 on it
        pretty cool and great price
        Cons:
        1gb of ram is for sure not enough for the android 6, but all rest its just fine

        Aug 12,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Ram
        Nice Product. Thank You, Nice Product. Thank You
        Pros:
        Nice Product. Thank You, Nice Product. Thank You
        Cons:
        Nice Product. Thank You, Nice Product. Thank YouNice Product. Thank You, Nice Product. Thank You

        Aug 17,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Lordz
        Android 6!!!
        Pros:
        Las tv box mas economicas y funcionales a la fecha! Android 6 y con root de fabrica. No son muy rapidas pero para aplicaciones multimedia son excelentes!!!
        Cons:
        ninguna

        Jul 01,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Cunhinha
        best entrey level
        Pros:
        everything for the price, not to ask more
        Cons:
        nothing that i can say at this price tag

        Jul 27,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Luiz Andrade
        Alfawise A95X R1 TV Box
        Pros:
        Simplicidade, fácil instalação e custo benefício.
        Cons:
        Um pouco lenta e esquenta bastante.

        Sep 17,2017

        Is this helpful?Yes (1)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • REYNALDO OLIVEIRA
        Tv Box ALFAWISE A95X R1
        Pros:
        Excelente custo benefício,estou usando Netflix , YouTube e IPTV que funciona muito bem vale comprar como a primeira tv box recomendo
        Cons:
        Não funcionou bem no Facebook, controle fraco bom comprar um teclado

        Sep 22,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Lambros
        Alfawise A95X R1 TV Box
        Pros:
        the price, mini format, android 6, design
        Cons:
        1gb of ram

        Sep 22,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • peter
        nice product
        Pros:
        nice product value for money offer
        Cons:
        took way to long to get it over 30 days and when i got it the package was very damaged.

        Sep 22,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • david
        tv box
        Pros:
        todo perfecto funcionando al 100
        Cons:
        nada

        Sep 20,2017

        Is this helpful?Yes (0)No (0)

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        Ease of Use

        Build Quality

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        Overall Rating

      Prev 1 234 ... 29Go To: GO

      • david
        tv box
        Pros:
        todo perfecto funcionando al 100

        Cons:
        nada

        Sep 20,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • p
        legal
        Pros:
        produto legal

        Cons:
        nada

        Sep 19,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Paulo
        Good product for the price
        Pros:
        Very small. Easy to install. It works well to see online videos so it serves my proposes. Good price.

        Cons:
        Its a bit hard to configure and operate with the remote control. It\'s much better to operate with a wireless keyboard. I recommend the use of one.

        Sep 16,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • josias
        muito bom!
        Pros:
        produto chego bem rápido, serviços de qualidade!

        Cons:
        nada!

        Sep 16,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Wanderson
        Tv Box Alfawise A95X R1
        Pros:
        Excelente produto, compacto e o melhor de tudo passa pela alfândega sem ser taxado. Assista o vídeo e conheça um pouco mais sobre essa TV Box.

        Cons:
        Não tenho nada a reclamar, pois a Gearbest postou o produto com bastante agilidade e o código de rastreamento facilita muito na hora de acompanhar a entrega pelos correios.

        Sep 15,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Roger Kossmann
        TV Box de melhor Custo x Benefício
        Pros:
        Rapido
        Interface limpa
        Pequeno
        Android 6
        Construção

        Cons:
        Nada

        Sep 15,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Box android
        Good for the price
        Pros:
        Do what it have to do, i install some video aplications and work like a charm

        Cons:
        Nothing that i see

        Sep 15,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Randolph jordan
        Alfawise TV Box
        Pros:
        everyone loves to explore all the Movies, kids and Adults

        Cons:
        you give me about a thousand years I\'ll find one

        Sep 15,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Ivica Anicic
        Good box with android 6.0
        Pros:
        I order this box because of the price but didn\'t know that is gonna be such good android packed in small box...Good response and Kodi working ok...

        Cons:
        No so far

        Sep 14,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Ivica Anicic
        Good box with android 6.0
        Pros:
        The box working alright with Kodi 17.4 Krypton...Good value for the price you pay

        Cons:
        No so far

        Sep 14,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      Prev 1 234 ... 18Go To: GO

      • Wanderson
        Tv Box Alfawise A95X R1
        Pros:
        Excelente produto, compacto e o melhor de tudo passa pela alfândega sem ser taxado. Assista o vídeo e conheça um pouco mais sobre essa TV Box.

        Cons:
        Não tenho nada a reclamar, pois a Gearbest postou o produto com bastante agilidade e o código de rastreamento facilita muito na hora de acompanhar a entrega pelos correios.

        Sep 15,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Dery
        Alfawise A95X R1 TV Box
        Pros:
        TUDO OK. CONFORME O ANUNCIADO SEM NENHUM PROBLEMA.

        Cons:
        NENHUM.

        May 31,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • tony
        tony
        Pros:
        Product matches desccription, good for kodi use, as kodi box, adequate and just fast with kodi

        Cons:
        Nothing seems that important to rate as con,,,maybe buffering,,,IDK...

        Sep 13,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Ruben
        Alfawise A95X R1 TV Box
        Pros:
        a tv box está a funcionar bem, cumpre bem o que é pedido.
        preço muito bom, e já tem o android 6.0

        Cons:
        o sistema muito lento, o comando não é nada funcional, por vezes falha as teclas.

        May 17,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Amel M
        Alfawise A95X R1 Smart TV Box Review
        Pros:
        Good little box and it is very affordable. it works well for everyday stuff

        Cons:
        none so far

        Aug 14,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Orlando
        Top linha
        Pros:
        Pequena
        Bonita
        Bom custo beneficio

        Cons:
        Lenta
        Esquenta!

        Aug 29,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • REYNALDO OLIVEIRA
        Tv Box ALFAWISE A95X R1
        Pros:
        Excelente custo benefício,estou usando Netflix , YouTube e IPTV que funciona muito bem vale comprar como a primeira tv box recomendo

        Cons:
        Não funcionou bem no Facebook, controle fraco bom comprar um teclado

        Sep 22,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • Lambros
        Alfawise A95X R1 TV Box
        Pros:
        the price, mini format, android 6, design

        Cons:
        1gb of ram

        Sep 22,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • peter
        nice product
        Pros:
        nice product value for money offer

        Cons:
        took way to long to get it over 30 days and when i got it the package was very damaged.

        Sep 22,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      • david
        tv box
        Pros:
        todo perfecto funcionando al 100

        Cons:
        nada

        Sep 20,2017

        Is this helpful?Yes (0)No (0)

        Price

        Ease of Use

        Build Quality

        Usefulness

        Overall Rating

      Prev 1 234 ... 7Go To: GO

      Shipping & Payment

      Shipping

      There are two key factors which will affect the time you receive your items.

      1
      Item processing time
      After confirming your payment, we usually ship products out within 24 business hours. However, sometimes due to large transaction volumes or other order issues, we may require up to 3 working days to process orders. You will receive a notification email as soon as your product(s) have been dispatched.
      2
      Shipping methods
      China Warehouse:
      Shipping Type Country or Region Arrive within 1-7 Days Arrive within 8-15 Days Arrive within 16-30 Days Arrive within 31-45 Days Average Time (Days)
      Unregistered Air Mail or Registered Air Mail United States 0% 20.8% 60.9% 5.13% 19.2
      Spain, United Kingdom, Italy, Germany, France & Portugal 1.62% 41.09% 43.26% 5.71% 19.9
      Netherlands, Greece, Poland 5.59% 44.44% 35.84% 13.00% 18.76
      Russia 0% 11.20% 68.50% 15.80% 24.6
      Japan, Korea 0% 21.30% 68.80% 9.66% 15.95
      Brazil 0% 0.00% 17.96% 54.14% 38.6
      Thailand, Singapore & Malaysia 0% 15.50% 45.75% 21.36% 19.03
      Other countries 0.73% 40.41% 49.93% 8.92% 20.28
      Priority Line United States 49.90% 46.30% 0.93% 0.06% 8.3
      Spain, United Kingdom, Italy, Germany, France & Portugal 5.55% 74% 19% 0.38% 10.8
      Russia 0% 0.75% 88.30% 9.05% 20.04
      Australia 7.67% 86.60% 5.68% 0% 11
      Korea 77.01% 21.40% 1% 0% 5.6
      Japan 95.80% 2.09% 0% 0% 5.4
      Thailand, Singapore & Malaysia 58.96% 41.04% 0% 0% 8
      Other countries 40.75% 49.96% 5.13% 0% 10
      Expedited Shipping ALL countries(EMS) 39.85% 50.09% 8.96% 0% 9
      ALL countries(DHL) 90.15% 9.84% 0% 0% 4.48
      EU Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.
      USA Warehouse:Generally, 3-7 days to a USA address.
      ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.
      Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.
      Note:This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.

      Payment

      Gearbest.com accepts PayPal,Credit Cards,Wire Transfer and Westem Union as secure payment methods.

      1
      Paypal
      The most convenient payment method in the world.
      2
      Wire transfer
      For orders which exceed $1,500,please contact us at support@gearbest.com.
      Note: please email us the order number,the amount transferred along with currency type,and the exact date of the wire transfer.
      3
      Western Union
      Please contact us at support@gearbest.com for details.
      Note: please email us the following information after you have paid via Westem Union:
      · Control Number(10 digits)
      · The exact amount sent along with the currency
      · Name of sender.
      · Address of sender
      Your Target Price:
      Order Quantity:
      Country:
      Your Name:

      Your Tel:

      (please include country code)

      E-Mail:
      Company Name:
      Detailed Inquiry Information:

      *Please let us know as much as possible about your inquiry so that we can assist you with your specific needs. We are always happy to help wherever possible.

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