Available shipping methods:
Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.
| Brand: COOWELL
Model: V11 RK
Type: TV Box
System: Android 5.1
Core: Quad Core
RAM: 2G RAM
RAM Type: DDR3
ROM: 8G ROM
Maximum External Hard Drives Capacity: 32GB
| Decoder Format: H.263,H.264,H.265,HD MPEG4,RealVideo8/9/10
Video format: DAT,H.264,H.265,ISO,MKV,MOV,MP4,MPEG,RM,VC-1,VP8,VP9,WMV
Audio format: AAC,FLAC,MP3,OGG,RM,WMA
Photo Format: JPEG,JPG,PNG
Support 5.1 Surround Sound Output: No
| Bluetooth: Bluetooth4.0
Power Supply: Charge Adapter
Interface: AV,DC 5V,HDMI,LAN,SPDIF,TF card,USB2.0
Other Functions: 3D Games,3D Video,DLNA,NTSC,PAL,External Subtitle
External Subtitle Supported: Yes
Power Consumption.: 10W
RJ45 Port Speed: 100M
|System Bit: 32Bit|
|Power Type: External Power Adapter Mode|
Dimension and Weight
| Product weight: 0.0700 kg
Package weight: 0.3820 kg
Product size (L x W x H): 10.00 x 10.00 x 1.60 cm / 3.94 x 3.94 x 0.63 inches
Package size (L x W x H): 17.00 x 13.00 x 5.40 cm / 6.69 x 5.12 x 2.13 inches
|Package Contents: 1 x COOWELL V11 RK TV Box, 1 x Power Charger Adapter, 1 x HDMI Cable, 1 x IR Remote Control, 1 x English User Manual|
We can deliver orders to most countries. For a detailed explanation of each shipping method, destination and approximate delivery time, please check our website: https://www.gearbest.com/about/shipping-methods.html
Ensure the system supports the Apps you download, upgrade the firmware if necessary.
This is mainly caused by incorrect power cut when the box is still operating, try to reset your box.
USB ports are standard cable connection interfaces designed to connect external storage devices to your computer, you can use the USB port to upgrade the system firmware. Before connecting the USB network card please ensure the box supports your USB network card drive.
The product details page will show you if it supports Airplay, DLNA or Miracast. If you can not find the details please contact our customer service.
You need to upgrade the firmware (which is provided by the manufacturer).
Here is the method for you：How to find your TV box's IP and MAC address
The HDMI connection is not well, you can try:
1. Switch the HDMI port;
2. Change a new HDMI cable, also you can try other TV.
If I buy this TV BOX from UK , will plug be EU version? (I am from Croatia) thank you! :)
By Tomislav Mihalic May-07/2017 05:05:29
You can choose the EU version on our website.
Kindly check if this size is suitable for you.Let me know if you need any help.
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Ease of Use
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Ease of Use
There are two key factors which will affect the time you receive your items.
|Shipping Type||Country or Region||Arrive within 1-7 Days||Arrive within 8-15 Days||Arrive within 16-30 Days||Arrive within 31-45 Days||Average Time (Days)|
|Unregistered Air Mail or Registered Air Mail||United States||0.52%||23.78%||69.62%||5.87%||19.2|
|Spain, United Kingdom, Italy, Germany, France & Portugal||1.58%||35.8%||56.84%||5.57%||21.92|
|Netherlands, Greece, Poland, Hungary, Slovakia, Czech Republic||5.59%||24.44%||55.84%||13.00%||22.68|
|Thailand, Singapore & Malaysia||0%||18.38%||54.27%||25.34%||19.03|
|Priority Line||United States||28.94%||67.73%||2.69%||0%||11.9|
|Spain, United Kingdom, Italy, Germany, France & Portugal||5.6%||65.76%||27.25%||0.38%||11.75|
|Thailand, Singapore & Malaysia||58.96%||41.04%||0%||0%||8.45|
|Expedited Shipping||ALL countries(EMS)||39.85%||50.09%||8.96%||0%||11.86|
|EU Warehouse: Typically 3-5 days to the UK, 3-7 days to other European countries.|
|USA Warehouse:Generally, 3-7 days to a USA address.|
|ES Warehouse:Generally, 2-5 days to the Spain, 3-7 days to the Portugal.|
|Shipping from warehouse nearest to shipping address is faster. Additional charges may apply.|
|Note:The above shipping time are calculated by using calendar days. This is a general guide and delays maybe caused force majeure, natural disasters, inclement weather, war, public holidays, and factors outside our control.|
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