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Home > > > TV Box

Customer Questions & AnswersAsk a question

  • All (92)
  • Product information (79)
  • Stock status (5)
  • Payment (0)
  • About shipping (5)
  • Others (3)
  • Q

    is the greek language supported?

    By Kiriaki Jan-18/2018 12:01:20

    A

    Hello Kiriaki,
    We are sorry that the item is unable to support the language.

  • Q

    Is this product in inglish or chinese?

    By Liniers Loera Jan-10/2018 01:01:46

    A

    Hello Liniers,
    Thanks for your inquiry.

    The item is in English.

  • Q

    Hi, this product is it in french language too ? bye

    By francois Jan-07/2018 10:01:07

    A

    Hello francois,
    Thanks for your inquiry.

    Sorry, the item does not support French language.

  • Q

    hello is the tv box in stock?

    By nick Jan-03/2018 10:01:15

    A

    Hello nick,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    Is this mi box 3 ??

    By Zikobad Dec-24/2017 03:12:08

    A

    Hello Zikobad,


    Sorry it is just Xiaomi Mi Smart TV Box .


    Let me know if you need any further assistance.


  • Q

    is this have hebrew ?

    By moty tawil Dec-13/2017 12:12:52

    A

    Hello moty,
    Language: English

    It doesn't have hebrew.

    Let me know if you need any help.

  • Q

    does this come with a Bluetooth remote?

    By Jonathan Dec-08/2017 02:12:17

    A

    Hello Jonathan,


    Yes, it come with Bluetooth Voice Remote Control.


    Let me know if you need any further assistance.


  • Q

    Languag Multi-anguage ?

    By Ribeiro Nov-30/2017 08:11:45

    A

    Hello Ribeiro,
    Thanks for your inquiry.

    The item only support English language.

  • Q

    Portuguese-Brazilian language?

    By Ribeiro Nov-30/2017 08:11:01

    A

    Hello Ribeiro,
    Thanks for your inquiry.

    Sorry that the item does not support Portuguese-Brazilian language.

  • Q

    What's Android version?

    By Bruno Nov-30/2017 12:11:20

    A

    Hello Bruno,
    Please note that the system of the item is Android 6.0.

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  • Q

    Is this product in inglish or chinese?

    By Liniers Loera Jan-10/2018 01:01:46

    A

    Hello Liniers,
    Thanks for your inquiry.

    The item is in English.

  • Q

    Hi, this product is it in french language too ? bye

    By francois Jan-07/2018 10:01:07

    A

    Hello francois,
    Thanks for your inquiry.

    Sorry, the item does not support French language.

  • Q

    Is this mi box 3 ??

    By Zikobad Dec-24/2017 03:12:08

    A

    Hello Zikobad,


    Sorry it is just Xiaomi Mi Smart TV Box .


    Let me know if you need any further assistance.


  • Q

    is this have hebrew ?

    By moty tawil Dec-13/2017 12:12:52

    A

    Hello moty,
    Language: English

    It doesn't have hebrew.

    Let me know if you need any help.

  • Q

    does this come with a Bluetooth remote?

    By Jonathan Dec-08/2017 02:12:17

    A

    Hello Jonathan,


    Yes, it come with Bluetooth Voice Remote Control.


    Let me know if you need any further assistance.


  • Q

    Languag Multi-anguage ?

    By Ribeiro Nov-30/2017 08:11:45

    A

    Hello Ribeiro,
    Thanks for your inquiry.

    The item only support English language.

  • Q

    What's Android version?

    By Bruno Nov-30/2017 12:11:20

    A

    Hello Bruno,
    Please note that the system of the item is Android 6.0.

  • Q

    tem idioma português brasil?

    By Márcio Nov-16/2017 03:11:44

    A

    Hello Márcio,

    Sorry it just can support English .


    Let me know if you need any further assistance.


  • Q

    Does it Support AirPlay function. From IPad or iPhone? Thanks.

    By Luis Nov-08/2017 01:11:40

    A

    Hello Luis,

    If you want to use the AirPlay feature on your iOS device, you need to connect everyone in the same wireless network.


  • Q

    has spanish language?

    By graciela cuenca martinez Nov-06/2017 11:11:33

    A

    Hello graciela ,


    Language: English

Prev 1 234 ... 8Go To: GO

  • Q

    hello is the tv box in stock?

    By nick Jan-03/2018 10:01:15

    A

    Hello nick,


    This is a popular product, but we are happy to inform you that it is in stock and available to purchase today.

    Please feel free to order it.


  • Q

    When will be available again the US plug version?

    By Gutiérrez Aparicio Oct-10/2017 01:10:15

    A

    Hello Gutiérrez,
    We are sorry it's out of stock.

  • Q

    Can not send this article to El Salvador? Before they sent it but they withdrew it :/

    By Gerardø Aug-03/2017 09:08:28

    A

    Hello Gerardø,

    I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.

    We will aim at improving this as soon as possible.


    Please kindly check out our other available items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html



  • Q

    Tem O produto em Estoque ?

    By Vi Jul-18/2017 09:07:47

    A

    Hello Vi,
    Yes, this item in stock now.

  • Q

    Tem O produto em Estoque ?

    By Vi Jul-18/2017 09:07:42

    A

    Hello Vi,
    Yes, this item in stock now.

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  • Q

    Hi, Can You send me invoice (receipt, bill) for this product with price stated 49 EUR. I will pay full price, but I need invoice to be less then 50 EUR for my country customs, in order not to pay taxes. thank you

    By Michael Sep-14/2017 02:09:28

    A

    Hello Michael,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    Hello, i would like to know if this item will be available from eu warehouse? All best, Milena

    By Milena Aug-26/2017 04:08:54

    A

    Hello Milena,


    It is not available from EU warehouse.

    Thank you for your inquiry.

  • Q

    Hello, Do you ship to Brazil on Priority Shipping? If so, how much does it cost?

    By Diogo Jul-25/2017 01:07:32

    A

    Hello Diogo,

    You can see the shipping cost and delivery time during the checkout.


    Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


    The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.


  • Q

    Please about this product, I am from Brazil, will I be able to track this item using the postal code methods of my country?

    By Adeilton Jun-28/2017 10:06:38

    A

    Hello, Adeilton

    Thank you for the inquiry.

    You can choose Normal registered mail.

    You can not track the item with the local tracking number, but you can track it with international tracking number and you will receive the information from Brazlian Post.

    Please feel free to contact us if you have additional questions.

  • Q

    How long it takes to ship this product to Ireland.

    By Mukesh Jun-16/2017 08:06:56

    A

    Hello Mukesh,


    You can see the shipping costs and delivery time for your order during the checkout.


    We have 3 methods of delivery, the estimated shipping times are below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    is the greek language supported?

    By Kiriaki Jan-18/2018 12:01:20

    A

    Hello Kiriaki,
    We are sorry that the item is unable to support the language.

  • Q

    Portuguese-Brazilian language?

    By Ribeiro Nov-30/2017 08:11:01

    A

    Hello Ribeiro,
    Thanks for your inquiry.

    Sorry that the item does not support Portuguese-Brazilian language.

  • Q

    If i buy 20, its the same price? have some kind of discount?

    By Dhiêgo Queiróz Sep-09/2017 10:09:33

    A

    Hello Dhiêgo,


    For all wholesale inquiries, please fill in the wholesale inquiry section on the product page to get the best price.