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Home > > > TV Box

Customer Questions & AnswersAsk a question

  • All (92)
  • Product information (81)
  • Stock status (4)
  • Payment (0)
  • About shipping (6)
  • Others (1)
  • Q

    Comes with the Portuguese-Brazilian language?

    By Rocha Oct-16/2017 07:10:03

    A

    Dear Rocha,


    Thank you for your inquiry.

    Sorry, its Language is English.

  • Q

    When will be available again the US plug version?

    By Gutiérrez Aparicio Oct-10/2017 01:10:15

    A

    Hello Gutiérrez,
    We are sorry it's out of stock.

  • Q

    does it support hdmi function : hdcp?

    By lee jisoo Sep-30/2017 10:09:22

    A

    Hello lee,
    Yes, the TV Box has HDMI function .Let me know if you need any help.

  • Q

    Hi, what version a need to buy to Brasil US PLug, UK Plug or EU Plug

    By Jorge Dias Theodoridis Sep-30/2017 08:09:02

    A

    Hello Jorge,
    You need to buy US PLug .Thanks for your enquiry .

  • Q

    Can the produce ship reinstalled with Russian language?

    By Bogdan Sep-30/2017 04:09:48

    A

    Hello Bogdan,
    The TV Box cannot be reinstalled with Russian language .Let me know if you need any help.

  • Q

    Can you install Russian language on the device?

    By Bogdan Sep-30/2017 03:09:04

    A

    Hello Bogdan,
    We are sorry the language is English on the device .Let me know if you need any help.

  • Q

    In the settings, does it have Portuguese language of Brazil?

    By Junior Sep-28/2017 01:09:11

    A

    Dear Junior,


    Thank you for your inquiry.

    Language: English

  • Q

    has tv box sd slot card?

    By Simone Sep-28/2017 02:09:11

    A

    Hello Simone,
    We are sorry it doesn't has.

  • Q

    Hi Does it have IPTV Account , or should i buy one.?

    By Mohamed Sep-27/2017 12:09:51

    A

    Hello Mohamed,

    It supports VLC and it doesn't support IPTV.

    And it doesn't have IPTV Account.


  • Q

    Does Mi box supports USB web camera?

    By Oskars Sep-27/2017 04:09:22

    A

    Hello Oskars,

    Yes, it supports USB web camera.


Prev 1 234 ... 10Go To: GO

  • Q

    Comes with the Portuguese-Brazilian language?

    By Rocha Oct-16/2017 07:10:03

    A

    Dear Rocha,


    Thank you for your inquiry.

    Sorry, its Language is English.

  • Q

    does it support hdmi function : hdcp?

    By lee jisoo Sep-30/2017 10:09:22

    A

    Hello lee,
    Yes, the TV Box has HDMI function .Let me know if you need any help.

  • Q

    Hi, what version a need to buy to Brasil US PLug, UK Plug or EU Plug

    By Jorge Dias Theodoridis Sep-30/2017 08:09:02

    A

    Hello Jorge,
    You need to buy US PLug .Thanks for your enquiry .

  • Q

    Can the produce ship reinstalled with Russian language?

    By Bogdan Sep-30/2017 04:09:48

    A

    Hello Bogdan,
    The TV Box cannot be reinstalled with Russian language .Let me know if you need any help.

  • Q

    Can you install Russian language on the device?

    By Bogdan Sep-30/2017 03:09:04

    A

    Hello Bogdan,
    We are sorry the language is English on the device .Let me know if you need any help.

  • Q

    In the settings, does it have Portuguese language of Brazil?

    By Junior Sep-28/2017 01:09:11

    A

    Dear Junior,


    Thank you for your inquiry.

    Language: English

  • Q

    has tv box sd slot card?

    By Simone Sep-28/2017 02:09:11

    A

    Hello Simone,
    We are sorry it doesn't has.

  • Q

    Hi Does it have IPTV Account , or should i buy one.?

    By Mohamed Sep-27/2017 12:09:51

    A

    Hello Mohamed,

    It supports VLC and it doesn't support IPTV.

    And it doesn't have IPTV Account.


  • Q

    Does Mi box supports USB web camera?

    By Oskars Sep-27/2017 04:09:22

    A

    Hello Oskars,

    Yes, it supports USB web camera.


  • Q

    Does the package contain HDMI wire?

    By Andrea Sep-26/2017 01:09:33

    A

    Hello Andrea,

    Package Contents: 1 x Xiaomi Mi Android TV Box, 1 x Remote Control, 1 x Power Adapter


    There is no HDMI wire in the package.


Prev 1 234 ... 9Go To: GO

  • Q

    When will be available again the US plug version?

    By Gutiérrez Aparicio Oct-10/2017 01:10:15

    A

    Hello Gutiérrez,
    We are sorry it's out of stock.

  • Q

    Can not send this article to El Salvador? Before they sent it but they withdrew it :/

    By Gerardø Aug-03/2017 09:08:28

    A

    Hello Gerardø,

    I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time.

    We will aim at improving this as soon as possible.


    Please kindly check out our other available items here: http://www.gearbest.com/new-products/

    Grab our best deals here: http://www.gearbest.com/gadget-deals.html



  • Q

    Tem O produto em Estoque ?

    By Vi Jul-18/2017 09:07:47

    A

    Hello Vi,
    Yes, this item in stock now.

  • Q

    Tem O produto em Estoque ?

    By Vi Jul-18/2017 09:07:42

    A

    Hello Vi,
    Yes, this item in stock now.

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  • Q

    Hi, Can You send me invoice (receipt, bill) for this product with price stated 49 EUR. I will pay full price, but I need invoice to be less then 50 EUR for my country customs, in order not to pay taxes. thank you

    By Michael Sep-14/2017 02:09:28

    A

    Hello Michael,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    Hello, i would like to know if this item will be available from eu warehouse? All best, Milena

    By Milena Aug-26/2017 04:08:54

    A

    Hello Milena,


    It is not available from EU warehouse.

    Thank you for your inquiry.

  • Q

    Hello, Do you ship to Brazil on Priority Shipping? If so, how much does it cost?

    By Diogo Jul-25/2017 01:07:32

    A

    Hello Diogo,

    You can see the shipping cost and delivery time during the checkout.


    Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


    The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.


  • Q

    Please about this product, I am from Brazil, will I be able to track this item using the postal code methods of my country?

    By Adeilton Jun-28/2017 10:06:38

    A

    Hello, Adeilton

    Thank you for the inquiry.

    You can choose Normal registered mail.

    You can not track the item with the local tracking number, but you can track it with international tracking number and you will receive the information from Brazlian Post.

    Please feel free to contact us if you have additional questions.

  • Q

    How long it takes to ship this product to Ireland.

    By Mukesh Jun-16/2017 08:06:56

    A

    Hello Mukesh,


    You can see the shipping costs and delivery time for your order during the checkout.


    We have 3 methods of delivery, the estimated shipping times are below:

    1) Expedited Shipping: 3-7 business days

    2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

    3) Priority Line: 5-25 business days (Only available for certain countries)


    Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


  • Q

    Is it possible to post a paper or invoice shows prise under 30$ value while sending product? Product above 30$ can cause duty problems.

    By Burak May-27/2017 09:05:34

    A

    Hello Burak,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    If i buy 20, its the same price? have some kind of discount?

    By Dhiêgo Queiróz Sep-09/2017 10:09:33

    A

    Hello Dhiêgo,


    For all wholesale inquiries, please fill in the wholesale inquiry section on the product page to get the best price.