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Home > > > TV Box

Customer Questions & AnswersAsk a question

  • All (29)
  • Product information (25)
  • Stock status (2)
  • Payment (1)
  • About shipping (0)
  • Others (1)
  • Q

    This device works with AmazonPrime TV?

    By Roman Sep-10/2017 12:09:28

    A

    Hello Roman,
    It may work with AmazonPrime TV.

  • Q

    I want to know if this device allows me to connect exclusively through WiFi or if it is necessary to connect to reuter to be carried out by network cable. that is: can I use it only with the wifi function

    By Manuel Almeida Sep-07/2017 01:09:27

    A

    Dear Manuel,


    Thank you for your inquiry.

    It supports multiple connections such as Ethernet 10 / 100M, standard RJ45, Bluetooth 2.0 and 2.4GHz WiFi.

  • Q

    I will buy a quantity of: 10 Tanix TX2 - R2 TV Box Android 6.0, what possibility to send separate volume, each device in each package to the same address mine? being thus, 10 packages

    By Marcio Sep-05/2017 10:09:33

    A

    Hello Marcio,
    Yes, you can place 10 orders or tell us you want 10 packages.

  • Q

    What OS dies the device run on? Is it the Android TV OS like the xiaomi TV box or standard Android 6.0?

    By Ram Aug-30/2017 06:08:20

    A

    Hello Ram,
    This item adopts the fast and powerful Android 6.0 operation system.

  • Q

    I am interested what batteries are needed for this remote controller?

    By Siks Aug-25/2017 02:08:17

    A

    Hello Siks,

    Remote Controller Battery: 2 x 3V AAA battery ( not included ).


    Let me know if you need any further assistance.


  • Q

    how may GB can be , an external disk connected with USB , so it can be read ?

    By George Aug-24/2017 09:08:56

    A

    Hello George,

    Max. Extended Capacity: 128G

    Yes, it can read USB external disk.

  • Q

    Support external subtitles???

    By Jim Aug-22/2017 02:08:01

    A

    Hello Jim,
    Thanks for your inquiry.

    Yes, the item supports external subtitles.

  • Q

    Hi, the device support 1080p video or only 720p? Thanks a lot!

    By Wellington Aug-21/2017 09:08:04

    A

    Hello Wellington,

    It can support 1080p video.


    Let me know if you need any further assistance.


  • Q

    Is this product rooted?

    By Ricardo Pedro Aug-16/2017 01:08:35

    A

    Hello Ricardo,

    Yes, it has been rooted.

  • Q

    The device has 8 or 16 GB? (in the description describe 16GB but in the photos appear 8GB) Please answer soon, I'M waiting this information for purchase. Thanks.

    By pepe_carlos Aug-16/2017 04:08:21

    A

    Hello pepe_carlos,


    This device has 16GB ROM.

    Thank you for your inquiry.

Prev 1 23Go To: GO

  • Q

    This device works with AmazonPrime TV?

    By Roman Sep-10/2017 12:09:28

    A

    Hello Roman,
    It may work with AmazonPrime TV.

  • Q

    I want to know if this device allows me to connect exclusively through WiFi or if it is necessary to connect to reuter to be carried out by network cable. that is: can I use it only with the wifi function

    By Manuel Almeida Sep-07/2017 01:09:27

    A

    Dear Manuel,


    Thank you for your inquiry.

    It supports multiple connections such as Ethernet 10 / 100M, standard RJ45, Bluetooth 2.0 and 2.4GHz WiFi.

  • Q

    What OS dies the device run on? Is it the Android TV OS like the xiaomi TV box or standard Android 6.0?

    By Ram Aug-30/2017 06:08:20

    A

    Hello Ram,
    This item adopts the fast and powerful Android 6.0 operation system.

  • Q

    I am interested what batteries are needed for this remote controller?

    By Siks Aug-25/2017 02:08:17

    A

    Hello Siks,

    Remote Controller Battery: 2 x 3V AAA battery ( not included ).


    Let me know if you need any further assistance.


  • Q

    how may GB can be , an external disk connected with USB , so it can be read ?

    By George Aug-24/2017 09:08:56

    A

    Hello George,

    Max. Extended Capacity: 128G

    Yes, it can read USB external disk.

  • Q

    Support external subtitles???

    By Jim Aug-22/2017 02:08:01

    A

    Hello Jim,
    Thanks for your inquiry.

    Yes, the item supports external subtitles.

  • Q

    Hi, the device support 1080p video or only 720p? Thanks a lot!

    By Wellington Aug-21/2017 09:08:04

    A

    Hello Wellington,

    It can support 1080p video.


    Let me know if you need any further assistance.


  • Q

    Is this product rooted?

    By Ricardo Pedro Aug-16/2017 01:08:35

    A

    Hello Ricardo,

    Yes, it has been rooted.

  • Q

    The device has 8 or 16 GB? (in the description describe 16GB but in the photos appear 8GB) Please answer soon, I'M waiting this information for purchase. Thanks.

    By pepe_carlos Aug-16/2017 04:08:21

    A

    Hello pepe_carlos,


    This device has 16GB ROM.

    Thank you for your inquiry.

  • Q

    Hi, Can I plug a joystick game controler ( USB port) to play games? Will it Work normally? Thanks,

    By Pablo Rodrigues Aug-04/2017 06:08:07

    A

    Hello Pablo,


    Yes, you can plug a joystick game controler ( USB port) to play games.

    Thank you for your inquiry.

Prev 1 23Go To: GO

  • Q

    Is it in stock?

    By Amy Jun-20/2017 12:06:17

    A

    Hello, Amy

    Thank you for the inquiry.

    The item is in stock now, please feel free to order it.

    Please feel free to contact us if you have additional questions.


  • Q

    Is it in stock?

    By Amy Jun-20/2017 12:06:14

    A

    Hello, Amy

    Thank you for the inquiry.

    The item is in stock now, please feel free to order it.

    Please feel free to contact us if you have additional questions.


  • Q

    Why does the product have two prices? 29.99 for "Sponsored Products Related to This Item" and 33.99 when the Product Page opens.

    By Asen Andreev Jun-05/2017 03:06:15

    A

    Hello, Asen

    Thank you for the inquiry.

    Prices may fluctuate due to page caches, updates or sales ending; the most up-to-date price takes priority.

    The price is 33.99 USD.

    Please feel free to contact us if you have additional questions.

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  • Q

    I will buy a quantity of: 10 Tanix TX2 - R2 TV Box Android 6.0, what possibility to send separate volume, each device in each package to the same address mine? being thus, 10 packages

    By Marcio Sep-05/2017 10:09:33

    A

    Hello Marcio,
    Yes, you can place 10 orders or tell us you want 10 packages.