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Home > > > TV Box

Customer Questions & AnswersAsk a question

  • All (12)
  • Product information (11)
  • Stock status (0)
  • Payment (0)
  • About shipping (1)
  • Others (0)
  • Q

    how do you use it then if you do not have remote control??

    By Jesus B. Kawas Zogbi Sep-17/2017 01:09:29

    A

    Hello Jesus,
    This item has the remote control ,but the battery in it is not included .

  • Q

    Is there any remote control? Earlier you said that it is included.

    By Zee Sep-16/2017 07:09:54

    A

    Hello Zee,
    This item contains remote control .

  • Q

    Hi, run Netflix by smarthphone?

    By Luis Amaral Sep-09/2017 09:09:12

    A

    Hello Luis,

    Yes, it supports Netflix.

  • Q

    the item come with remot or no?

    By edgar Sep-09/2017 01:09:28

    A

    Hello edgar,
    Thank you for your inquiry.

    There is no remote in package contents.

    Package Contents: 1 x TV Box, 1 x Power Adapter, 1 x HDMI Cable, 1 x English User Manual

    Let me know if you need any help.

  • Q

    Hello how are you? I need an information, if I buy this TV BOX with you, could send me as a gift, to reduce the possibility of being taxed by the import.

    By helbert leal Sep-09/2017 11:09:59

    A

    Hello helbert,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Q

    I ordered 2 of these do they come with remote?

    By Keith Aug-31/2017 06:08:27

    A

    Hello Keith,
    No.

    Please see the product description carefully:

    Package Contents: 1 x TV Box, 1 x Power Adapter, 1 x HDMI Cable, 1 x English User Manual

  • Q

    Hello, Remote control or not ? Two questions about this and two different answers. Tanks.

    By Sylvain Aug-30/2017 02:08:11

    A

    Dear Sylvain,


    Thank you for your inquiry.

    The remote control is not included in this package.

  • Q

    This product do not come with remote controle??? GEAR BEST are anouncing in this YouTube Channel this product link as come with remote control!!! Look: https://www.youtube.com/watch?v=dVnB03ua_bo&t I came from this video and the youtuber recommend and tell this box come with remote...

    By Julio E Kássia Aug-17/2017 05:08:29

    A

    Hello Julio,


    Please rest assured that this item comes with the remote.

    Thank you for your inquiry.


  • Q

    A memoria RAM desta BOX é 2gb ou 1gb?

    By Dyego Jul-31/2017 09:07:30

    A

    Hello Dyego,


    RAM: 2G RAM


    Let me know if you need any further assistance.


  • Q

    Is this rooted?

    By DIG666 Jul-16/2017 07:07:44

    A

    Hello DIG666,
    No.

Prev 1 2Go To: GO

  • Q

    how do you use it then if you do not have remote control??

    By Jesus B. Kawas Zogbi Sep-17/2017 01:09:29

    A

    Hello Jesus,
    This item has the remote control ,but the battery in it is not included .

  • Q

    Is there any remote control? Earlier you said that it is included.

    By Zee Sep-16/2017 07:09:54

    A

    Hello Zee,
    This item contains remote control .

  • Q

    Hi, run Netflix by smarthphone?

    By Luis Amaral Sep-09/2017 09:09:12

    A

    Hello Luis,

    Yes, it supports Netflix.

  • Q

    the item come with remot or no?

    By edgar Sep-09/2017 01:09:28

    A

    Hello edgar,
    Thank you for your inquiry.

    There is no remote in package contents.

    Package Contents: 1 x TV Box, 1 x Power Adapter, 1 x HDMI Cable, 1 x English User Manual

    Let me know if you need any help.

  • Q

    I ordered 2 of these do they come with remote?

    By Keith Aug-31/2017 06:08:27

    A

    Hello Keith,
    No.

    Please see the product description carefully:

    Package Contents: 1 x TV Box, 1 x Power Adapter, 1 x HDMI Cable, 1 x English User Manual

  • Q

    Hello, Remote control or not ? Two questions about this and two different answers. Tanks.

    By Sylvain Aug-30/2017 02:08:11

    A

    Dear Sylvain,


    Thank you for your inquiry.

    The remote control is not included in this package.

  • Q

    This product do not come with remote controle??? GEAR BEST are anouncing in this YouTube Channel this product link as come with remote control!!! Look: https://www.youtube.com/watch?v=dVnB03ua_bo&t I came from this video and the youtuber recommend and tell this box come with remote...

    By Julio E Kássia Aug-17/2017 05:08:29

    A

    Hello Julio,


    Please rest assured that this item comes with the remote.

    Thank you for your inquiry.


  • Q

    A memoria RAM desta BOX é 2gb ou 1gb?

    By Dyego Jul-31/2017 09:07:30

    A

    Hello Dyego,


    RAM: 2G RAM


    Let me know if you need any further assistance.


  • Q

    Is this rooted?

    By DIG666 Jul-16/2017 07:07:44

    A

    Hello DIG666,
    No.

  • Q

    Hi, Does it work with any kind of mouse? and does it replace the remote control? thanks in advance cheers Carlos Lima

    By CyberLima Jul-15/2017 07:07:53

    A

    Hello CyberLima,


    This box supports wireless mouse with a receiver to replce the remote control.

    Thank you for your inquiry.


Prev 1 2Go To: GO

  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!
  • Q

    Hello how are you? I need an information, if I buy this TV BOX with you, could send me as a gift, to reduce the possibility of being taxed by the import.

    By helbert leal Sep-09/2017 11:09:59

    A

    Hello helbert,


    Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience.


    We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


    Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


    If you have any more questions please feel free to contact us.


  • Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!